Banner for FatFace - EVESHAM

FatFace - EVESHAM Reviews 116

TrustScore 4.5 out of 5

4.7

Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... See more

Company replied

Rated 4 out of 5 stars

That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... See more

Company replied

Rated 5 out of 5 stars

A lovely well presented, clean and tidy shop. Changing rooms are spacious. Staff are very cheerful and helpful.

Company replied

Rated 5 out of 5 stars

Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, United Kingdom

  • 01386 443928

4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, friendly and welcoming staff

11 May 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

A friendly welcome

A lovely well presented, clean and tidy shop. Changing rooms are spacious. Staff are very cheerful and helpful.

30 April 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Great service

Delivery to nearby store next day was great.
Dress is fabulous

9 April 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience. Easy to place an order, speedy delivery, easy collection and very efficient refund system if an item has to be returned.

19 April 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordering online is so easy.

Ordering online is so easy… managed to get some lovely jackets and a jumper in the Outlet so they were in the sale and then had them delivered to store so no p&p!!!

28 March 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The most comfortable pj bottoms Ive…

The most comfortable pj bottoms Ive ever worn.

6 January 2026
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to order and arrived quickly

Easy to order and arrived quickly. Well packaged.

29 December 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff at the Evesham branch make it a…

Staff at the Evesham branch make it a great shopping experience
Anna and her team always greet you with a smile

30 December 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to set up an account

Easy to set up an account.
Good communication regarding delivery and arrived at store the next day!

7 December 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Great product

Great product; good quality; easy to collect; staff were very helpful. This is a Christmas present so cannot comment on sizing

9 December 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Good morning,
Thank you for your review. I am pleased to hear of your great experience! Have a great day! Take care, CM

Rated 5 out of 5 stars
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Caring for the customer

The shop assistant, Lisa, went out of her way to be helpful. I was there to buy a present for both my daughters. She wrapped up the clothing with care ensuring that the individual gift receipts were attached to the wrapped and labelled items. Only a sheet of tissue paper but done with care. She was happy, caring and very thoughtful.

23 October 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Popped in with my Dad

Popped in with my Dad, who is 88 and in a mobility scooter, to find him some pyjamas. Anna helped us and was super helpful. We bought 2 pairs.

26 September 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.

All the best, LE

Rated 5 out of 5 stars

Ordered on-line on a Friday and my…

Ordered on-line on a Friday and my order was delivered to my local store for collection on the Sunday. Very impressed.

22 August 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Nice store

The store is always tidy and the staff are lovely. I wish it stayed open till 6.00 which would enable me to collect orders after work.

18 July 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful, nothing was too much for Tim in finding garment that was right for me

3 July 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

This has become my favourite store

This has become my favourite store. Not only do they have lovely clothes, the staff are absolutely amazing, kind, friendly and knowledgeable. Thanks for making my day again!

25 June 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 2 out of 5 stars

The sandals didn't fit me unfortunately

The sandals didn't fit me unfortunately

30 June 2025
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM


Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Good service

Friendly, helpful staff

22 June 2025
Unprompted review
FatFace - EVESHAM logo

Reply from FatFace - EVESHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look