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FatFace - DARTMOUTH Reviews 

90
•
TrustScore 4.5 out of 5

4.7

12 The Quay, TQ6 9PS Dartmouth, Devon, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I went into the Dartmouth store to return a pair of shorts bought a few days earlier in the Salcombe store. My email receipt hadn’t come through but I was served by the amazing Lisa who was incredibly... See more

Company replied

Rated 5 out of 5 stars

Went into the Dartmouth store for some shorts for bed, and for lounging outside on holiday. I would like to say a big thank you to Di, one of the assistants, she was exceptionally helpful. I took so... See more

Company replied

Rated 5 out of 5 stars

Jules was so helpful and welcoming. Fatface no longer does kids clothes (a real shame!) so she helped me find size 6 clothes for my daughter to try- going through the whole shop and giving advice abou... See more

Company replied

Rated 5 out of 5 stars

Maria and Debbie made today’s shopping experience in Dartmouth really enjoyable. They knew their stock, the different colours available for different styles, showed us different options, knew what’s j... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 12 The Quay, TQ6 9PS, Dartmouth, Devon, United Kingdom

  • 01803 834761

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.7

All reviews

(90)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered some boots on line

I ordered some boots on line, which weren’t suitable, and was able to exchange them for a different style in my local shop. The staff are always very helpful, and I’m very pleased with my new boots.

28 February 2022
FatFace - DARTMOUTH logo

Reply from FatFace - DARTMOUTH

Hi Pauline,

Thank you for your review.

I'm so pleased that the exchange was easy that you love your new boots, even though your first pair was not perfect.

Have a lovely day!

JH

Rated 5 out of 5 stars

Excellent service and delighted with my…

Excellent service and delighted with my purchases. Fast delivery and I like that I could take my purchase to any Fat Face shop if I was not happy with my purchase.
Would buy on line again as it was very straight forward and easy to use.

20 February 2022
FatFace - DARTMOUTH logo

Reply from FatFace - DARTMOUTH

Hello Sandra, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you received and how delighted you are with your new purchases. Have a great day! Take care, LM

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