I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... See more
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The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... See more
Company replied
Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more pers... See more
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I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, United Kingdom
- 01446 771943
4.6
Excellent
88 reviews
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Staff helpful and friendly
Staff helpful and friendly. I like the style of clothes that seem to suit me. Prices are reasonable.
6 June 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Clothes …
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I get so many compliments. Ordering online is easy, and I choose to get my order delivered to a nearby FatFace store (Cowbridge) so I can try them on in store. Sometimes I order in two sizes, so I can select the best fit for me, and I can then return the one I don't need there and then at the store. The staff are always so friendly and helpful, they make everything easy. While the store holds a wide range in stock, it's always worth looking at the website too, not forgetting a quick look at the 'outlet' pages for some fabulous bargains.
30 May 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent customer service at Cowbridge…
Excellent customer service at Cowbridge - ordered and delivered correct size
20 May 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the beautiful clothes and the…
I love the beautiful clothes and the excellent quality. The wonderfully friendly and helpful staff is an absolute bonus and adds to a very enjoyable shopping experience every time. Thank you.
1 May 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at cowbridge are amazing store is…
Staff at cowbridge are amazing store is set out well great cloths and prices are awesome
26 April 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price in the sale.
24 April 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely made jacket and a good fit
Lovely made jacket and a good fit. Picking it up at the store works well.
24 April 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The white top was a short length on the…
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bit longer I may have kept it!
9 March 2026
Reply from FatFace - COWBRIDGE
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Prompt and efficient service
Prompt and efficient service. Easy to order. Well informed about expected delivery. Easy to collect from store.
10 February 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery was awful
Delivery was awful. Said the order would be delivered on Saturday11 January, received a message to say order in shop went to collect , no order spoke to the office who gave contradicting information. Order finally delivered on Wednesday 14 January,
Not the shop where I was collecting from fault.
17 January 2026
Reply from FatFace - COWBRIDGE
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Always a good experience
Always order on line, try on in store and return what I don’t want there and then. Only way for bigger size ladies!
8 January 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality warm tops.
The Cowbridge branch has friendly and welcoming staff .
The cozy,warm top I purchased is extremely comfortable to wear.
5 January 2026
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering and delivery my local store…
Ordering and delivery my local store was quick & easy. I love the quality of FF clothing.
18 August 2025
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality
Excellent quality, delivered on time to store, staff friendly and helpful.
14 August 2025
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience in the Cowbridge…
Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more personal touch applied to the customer service.
18 July 2025
Unprompted review
Reply from FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cowbridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Excellent service quick delivery and…
Excellent service quick delivery and Excellent quality clothes
7 July 2025
Reply from FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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