We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more
Company replied

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We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more
Company replied
I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & s... See more
Company replied
Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned... See more
Company replied
Visited bude fatface today fantastic shop, great selection of clothing. Staff could not be more helpful or friendly. Served by Sam. Our over heated bulldog greatly appreciated the fresh water and dog... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
24 Belle Vue, EX23 8JS, Bude, Cornwall, United Kingdom
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I love the Bude store. Always a friendly face and nothing is too much trouble. The shop is clean and well laid out and sometimes there’s a great bargain to be had too! Thank you ladies for offering great service

Reply from FatFace - BUDE
It is quite easy to order and also if needed to return items. Staff at my local branch Bude are very welcoming and helpful without hounding you, they let you browse.
On the down side, there are too many colours on the garments and what used to be nice cotton jumpers are more like a tencel material.

Reply from FatFace - BUDE
Very good , nice people behind the counter, very good at listening to us , nice clothes and nice shop

Reply from FatFace - BUDE
Super shop. Lots of great quality clothes to choose from and the assistant at the checkout was extremely helpful and friendly. Highly recommended.

Reply from FatFace - BUDE
Shop online gives access to the Fatface outlet store. The items were of excellent quality at very good prices. Delivered to my local store who are always friendly and helpful.

Reply from FatFace - BUDE
I look forward to popping into my local Fat Face store! The shop is always immaculately presented with the clothes beautifully displayed.
The staff team provide a friendly and welcoming environment to shop in. They are very helpful and always assist me with their honest opinion about the fit of what I’m trying on and aid my decision on what products to buy.
I really do enjoy shopping in this store and leave with a smile from the fabulous service.
Thank you FatFace Bude :)

Reply from FatFace - BUDE
Excellent customer service by Jack and SAm

Reply from FatFace - BUDE
We were on holiday in bude in early June and brought several items from the FatFace shop. The greeting we got was very friendly, the staff were lovely and friendly very chatty made you feel very welcome. Even the dog got a biscuit.

Reply from FatFace - BUDE
We recently bought a 'Milly ' dress online for our 9 year old niece. The dress is only available to buy online, so it was fortunate that I looked on website. Our niece loves the dress, it is a lovely colourful summer dress and well made with lots of attention to detail which made it stand out for us. Ordered it on website for collection at our local shop. It arrived within the 3-5 days stated.

Reply from FatFace - BUDE
Visited the Bude store this morning. Thought I would slip in quietly in the hope of getting shorts, with a lack of body confidence I tried a pair on which didn’t fit well. Sue B then approached and calmly and quietly offered the most amazing support. She selected lots of choice and gave great advice. Happily left with my new shorts. Really impressed with such helpful, supportive and friendly service.

Reply from FatFace - BUDE
All went well from easy to order online, arrived in good time at the Bude store and the retail assistant Sam was really friendly and quickly found my order when I went to collect, so all was great.

Reply from FatFace - BUDE
The girls in fat face bude are a lovely bunch so friendly and very helpful ,and alway got a smile

Reply from FatFace - BUDE

Reply from FatFace - BUDE
It was all very simple, ordered online and picked up a couple of days later in my local store

Reply from FatFace - BUDE
Love the style and fit of new pj's. Staff are always so friendly and helpful. Still my favourite shop in town 💕

Reply from FatFace - BUDE

Reply from FatFace - BUDE
Super helpful and friendly staff at Bude Fat Face shop.
Love the shoes and clothes
They last for ages and look ace
Fat face woop 🙌🙂

Reply from FatFace - BUDE
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