My local store in Beccles, Suffolk is always a great experience, with friendly staff who genuinely care and want to make your day that little bit brighter. Clothes and accessories are beautiful, good... See more
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See what reviewers are saying
Went into Beccles branch to find a top to go with a skirt I’d already purchased, the staff were brilliant, didn’t have anything in store but took time to go through online and find me something, orde... See more
A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... See more
Company replied
So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, United Kingdom
- 01502 471831
4.6
Excellent
127 reviews
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I visited the beccles branch last week
I visited the beccles branch last week, and while usually greeted with a really happy friendly team, I was greeted with a rude lady who wasn’t up for even listening to anything I needed to say. It has left me with a sour taste in my mouth and not wanting to come back. When asked her name it was ally. I’m disheartened as I love your clothes. But very disappointed.
15 August 2022
Unprompted review
Reply from FatFace - BECCLES
Good Afternoon Stacey
Thank you for your review.
I am so sorry to hear of your recent experience in our Beccles store. Please be assured that this has been passed onto the appropriate department for the relevant action to taken to ensure that this does not happen again.
Have a lovely day.
EP
usual good quality
love this dress its gorgeous it’s comfortable and it washes like new!! a bit pricey for a summer dress but well wirth the money
24 June 2022
Reply from FatFace - BECCLES
Hi Carys,
Thank you for your 5* review. I am pleased to hear that you love the quality of your new dress. Thank you for taking the time to leave your review. Many thanks-AB.
Reply from FatFace - BECCLES
Hi there,
Thank you for taking the time to leave this amazing review :)
Take care DW
Reply from FatFace - BECCLES
Good afternoon Harry!
I am so happy to read what a positive experience you had in the Beccles store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Lovely friendly staff
Lovely friendly staff, very helpful. Always a pleasure to shop at the beccles branch.
10 May 2022
Reply from FatFace - BECCLES
Hello Emma
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Beccles store. Please be assured that this will be passed onto the crew members involved.
Have a great rest of the Afternoon.
Take care, EP
Really helpful staff.
26 April 2022
Reply from FatFace - BECCLES
Hi Stuart
Good afternoon!
I am so happy to read what a positive experience you had in the Beccles store. I will be sure to pass this on to the wonderful team.
Have a lovely day - DW
I had a good customer service in…
I had a good customer service in Beccles where I had to take a dress back no problem then asked why did I return it not a good size Then was told the size I needed had gone in the sale so bought that one happy days.
11 February 2022
Reply from FatFace - BECCLES
Hi Heather,
Thank you for your 5* review and your feedback regarding our Beccles store. I will pass your lovely comments onto the store directly. Many thanks-AB.
Toni from Beccles store was brilliant
Toni from Beccles store was brilliant, very very friendly and helpful - was well above expectactions, thank you
25 January 2022
Reply from FatFace - BECCLES
Hello Diane,
Thank you for your 5* review.
I am so glad that you were happy with the service you have received from Toni in Beccles. It is so lovely to hear such feedback. We hope you enjoy your new purchase.
Have a great day!
Take care, LM
Lovely staff at the Beccles branch
Lovely staff at the Beccles branch this Saturday and came away with some fabulous menswear. Thanks :)
23 January 2022
Unprompted review
Reply from FatFace - BECCLES
Hi Beth, thanks for leaving us a 5 star review. We are glad to hear of your positive experience in store. Take care, - ES
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