Unfortunately the item was returned before i could collect it. The original delivery was delayed by several days and i had planned on collecting it straight away however due to late delivery i was una... See more
Company replied
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See what reviewers are saying
Fatface clothes are good quality and quite fashionable in a relaxed way. One of my favourite shops at present
Company replied
Me and my wife visited this amazing store a couple of weeks ago after a wonderful honeymoon in chard🥂🥂🎉🎉🤪 ! We were welcomed in with open arms by Dwayne( the manager ) . After a long chat about o... See more
Company replied
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
87 High Street, EX31 1HR, Barnstaple, Devon, United Kingdom
- 01271 373791
4.7
Excellent
153 reviews
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Reply from FatFace - BARNSTAPLE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
I took back a black T-shirt and asked…
I took back a black T-shirt and asked them to order the green one in for me as they didn’t have the right size in store. It w
As done without any fuss and is being delivered to my home free of charge . Excellent
6 October 2023
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful staff
Manager was very helpful when I telephoned regarding several Click and Collect orders. He dealt with my questions and concerns quickly and efficiently.
19 September 2023
Reply from FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Wonderful helpful staff.
16 September 2023
Reply from FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Reply from FatFace - BARNSTAPLE
Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BARNSTAPLE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Reply from FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – KS
Received fab customer service from…
Received fab customer service from Dwain in the Barnstaple branch .. was very helpful indeed.
30 May 2023
Reply from FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Served by Dwain.
Served by Dwain.
Very welcoming and just overall lovely and helpful. Helped me shop and pick out accessories for a special occasion felt like a personal shopper. Would highly recommend!
1 June 2023
Unprompted review
Reply from FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely store to visit
I made a purchace today in my local store. Dwain couldn't have been more helpful in helping me to find the items I was looking for. I also observed how very kind and helpful he was to another customer who was struggling with her shopping. Lovely staff. Love this store.
2 June 2023
Unprompted review
Reply from FatFace - BARNSTAPLE
Hi Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing customer service I got today…
Amazing customer service I got today with Dwain in Barnstaple high street so helpful and lovely you don’t get service like that very often. Thank you Dwain worth your weight in gold
25 May 2023
Unprompted review
Reply from FatFace - BARNSTAPLE
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear. Take care, BP
Reply from FatFace - BARNSTAPLE
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Reply from FatFace - BARNSTAPLE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Lovely 20% off the item
Lovely 20% off the item, please do this more, helps! Postage to the Fat Face shop easy pick up. But must important the dungarees are fab. Great fit just perfect.
26 March 2023
Reply from FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Barnstaple Store
I visited the Barnstaple store yesterday to purchase some holiday clothes I had been looking at online but wanted to actually look at. I was greeted with a warm welcome and offered help on entering the store, I was able to browse and talk with the assistant who was lovely. I purchased a couple of dresses, t-shirts a sweatshirt and a jacket. The whole experience was pleasant and the assistant Lisa Puig was just lovely she is a credit to your company. I will definitely be returning as there were other items I now think I will purchase. Fatface clothes are simply lovely
29 March 2023
Unprompted review
Reply from FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, and I'll be sure to pass your feedback on to the Barnstaple store. Have a lovely day! LB
Fast delivery and pick up from local…
Fast delivery and pick up from local store saves on delivery charges.
Staff were very friendly and great customer service
21 March 2023
Reply from FatFace - BARNSTAPLE
Good afternoon, Janet
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Barnstaple Fat Face
Always, lovely, friendly and helpful staff. Shop is set out to make me want to pick up everything! I very rarely walkout with without buying anything.
11 January 2023
Reply from FatFace - BARNSTAPLE
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient delivery following…
Quick efficient delivery following order.
Efficient collection at time specified.
Fast collection date. Quick payment into my bank account.
I have been pleased with all my dealings with FatFace
A pleasure to shop with.
10 November 2022
Reply from FatFace - BARNSTAPLE
Thank you so much for your review. We deeply appreciate your comments and we are pleased with you are happy with your experiences when shopping with us! - RS
I was able to collect from store…
I was able to collect from store without any probs
I love my purchases
18 November 2022
Reply from FatFace - BARNSTAPLE
Good afternoon, Jenny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Very helpful shop assistant Nothing…
Very helpful shop assistant Nothing was too much trouble will certainly shop there again
2 November 2022
Unprompted review
Reply from FatFace - BARNSTAPLE
Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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