Love Fat Face; good quality, well made clothes. I mostly use online ordering which is fairly hassle free with easy returns.
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See what reviewers are saying
Fatface is my favourite shop. My nearest store is at Amersham and I can always find something I didn’t know I needed! The staff are always friendly. My only regret is that you don’t sell the childr... See more
Company replied
I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store. I found just what I wanted, ordered it and received an instant confirmation. Email... See more
Company replied
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, United Kingdom
- 01494 723353
4.5
Excellent
85 reviews
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Great store and products
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see what will suit me. I find the returns process simple. The only thing I would like to see change is that it be possible to find out what is available instore when looking online.
9 January 2024
Reply from FatFace - AMERSHAM
Hi Nicky,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and I will pass your feedback onto the appropriate department. In the meantime, if you would like to check store's stock before making the journey, please do give the store a ring.
Take care, LC.
Reply from FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Fat face has some great quality…
Fat face has some great quality clothing , I love their children's collection excellent quality and washes well and I love their eco friendly tags those little things matter a lot . 😊
30 December 2023
Reply from FatFace - AMERSHAM
Hello Divya
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
The shirt I ordered as a Christmas present…
The shirt I ordered as a Christmas present turned out to be too big. When I returned it to the local store, there were none left in the size required, nor online, but the staff were kind enough to ring a couple of other branches and located one for me.
13 December 2023
Reply from FatFace - AMERSHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent shorts
Excellent shorts. This is the second pair that I have bought for my husband. He is very tall so the extra long 12” length suits him nicely.
9 December 2023
Reply from FatFace - AMERSHAM
Hello Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Website & store experience excellent
I bought a dress in the shop but decided I needed a longer length. I was able to order it online & have it delivered to the shop - who gave me a refund for the original. All very painless and delivery was speedy. Staff at the Amersham store were very pleasant and helpful to deal with.
13 December 2023
Reply from FatFace - AMERSHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
products match excellent service
The jeans I optimistically ordered in a 10 online were too tight! I explained to staff and received excellent service and left the store with correct fit from current stock.
24 November 2023
Reply from FatFace - AMERSHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quick delivery to shop
Quick delivery, good quality, fitted well and a bargain in the sale!
20 November 2023
Reply from FatFace - AMERSHAM
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - AMERSHAM
Hello Michelle
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and delivery was within a…
Easy to order and delivery was within a few days to my local store. No complaints
2 November 2023
Reply from FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering.
It was easy to order goods online and collect them from the store when convenient.
26 October 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
great staff in store
13 October 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
What's Not To Like?
Picked up a click and collect, then bought something from the bricks and mortar shop in Amersham.
C&C a doddle and found the store welcoming, well stocked without being a mess. Staff members friendly and efficient. T-shirt and chinos, excellent quality at this price point. What's not to like?
24 August 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fast and efficient.
I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store.
I found just what I wanted, ordered it and received an instant confirmation. Email update when it arrived instore and was ready for collection. I collected today. Thoroughly delighted with purchase and the hassle free experience. Thank you.
22 August 2023
Reply from FatFace - AMERSHAM
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Nice shop, always friendly
Always friendly, helpful staff although menswear range a bit limited.
8 August 2023
Reply from FatFace - AMERSHAM
Hello Richard
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Prompt delivery
9 August 2023
Reply from FatFace - AMERSHAM
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly. Take care – SK
Reply from FatFace - AMERSHAM
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Reply from FatFace - AMERSHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Follow up email not sent to say order…
Follow up email not sent to say order in store. Awfully negative assistant in store. Luckily another assistant overheard and helped out.
13 May 2023
Reply from FatFace - AMERSHAM
Good morning, Ja
Thank you for taking the time to leave your review, however I am sorry to hear that you didn't have such a positive experience whilst collecting your order. I will be sure to pass your feedback on and if you would like to discuss this further with us, please do get in touch with us at customerservices@fatface.com.
Thank you, LE
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