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FatFace - ABERGAVENNY Reviews 

149
•
TrustScore 5 out of 5

4.8

20 High Street, NP7 5RY Abergavenny, Gwent, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from the lady in the Abergavenny store. So friendly and helpful; ordered trousers for me and adjusted the price in line with the sale offer. Ordered on Saturday, delivered and ready... See more

Company replied

Rated 5 out of 5 stars

I can always rely on fatface style and quality. Plus their next day delivery service is just weekday a working mum needs. I'm one happy customer

Company replied

Rated 5 out of 5 stars

Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... See more

Company replied

Rated 3 out of 5 stars

Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 20 High Street, NP7 5RY, Abergavenny, Gwent, United Kingdom

  • 01873 851565

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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4.8

All reviews

(149)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely soft quality bag

Bought bag for daughter in law, who is utterly delighted with it.

29 April 2022
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Reply from FatFace - ABERGAVENNY

Hi Heather,

Thank you for your 5* review, it's great reading such positive comments.

Have a great day! JB

Rated 5 out of 5 stars
FatFace - ABERGAVENNY logo

Reply from FatFace - ABERGAVENNY

Hi Rachael
Thank you for your 5 star review. So pleased to hear that your purchase fits the bill. Have a lovely weekend. MJ

Rated 5 out of 5 stars

Always good service.

Always good service.. In store and on line..

27 February 2022
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Reply from FatFace - ABERGAVENNY

Good morning, thank you for your 5 star review. Have a lovely day! - ES

Rated 5 out of 5 stars

Shopping experience

Whenever I go into this shop there is a great atmosphere the staff are always friendly and ready to help if needed the shop itself is clean and always well laid out yes a great place to shop well done Abergavenny

3 February 2022
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Reply from FatFace - ABERGAVENNY

Good Afternoon

Thank you for your 5* review and for taking the time to pass on your feedback regarding the Abergavenny store.

Please be assured that this will be passed onto the Store Manager for you.

I hope you have a lovely weekend.

- EP

Rated 5 out of 5 stars

The staff are always helpful

The staff are always helpful and encouraging. They recognise regular customers and go out of their way

1 February 2022
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Reply from FatFace - ABERGAVENNY

Good afternoon!

I am so happy to read what a positive experience you had in the Abergavenny store. I will be sure to pass this on to the wonderful team.

I hope you have a lovely day! CA :)

Rated 1 out of 5 stars

Abergavenny

Fat face. Baker hat. £44:90 👌👌Full return 👌

30 November 2021
FatFace - ABERGAVENNY logo

Reply from FatFace - ABERGAVENNY

Hello Melanie,

Thank you for taking the time to leave us a review.

I am very sorry to hear you are not happy with a product of ours. If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.

Take care, CT

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