FastSoftwares US Reviews 45

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great and legitimate site. Not a scam website. The website will give you a download to a legitimate working Publisher 2021 software and I'm sure whichever software you purchase. Then there is a live R... See more

Rated 5 out of 5 stars

I was apprehensive at first purchasing from this site. But with the deep discount they offered for Microsoft Office 2019 Home and Student for Mac, I took the risk. I am now so happy and satisfied that... See more

Company replied

Rated 5 out of 5 stars

First off, I checked to see that FastSoftwaresUS was a legit MS Partner, and they are. Why did I do so? Their download price for MS Office for Home/Student 2019 at $74.79 seemed too good to be true..... See more

Company replied

Rated 5 out of 5 stars

I think there was a little confusion as what the issue was but once understood Steve fixed it in minutes. He is very patient and a credit to your organisation. I suppose people like me who have an o... See more

Company replied

Company details

  1. Software Company

Written by the company

FastSoftwares is your premier destination for Microsoft products, offering a comprehensive selection including Word, Excel, PowerPoint, Outlook, Microsoft Server, Microsoft Project, Microsoft Visio, and many more. We pride ourselves on delivering outstanding customer service, ensuring that our clients have access to the best software solutions tailored to their needs. At FastSoftwares, we understand the importance of seamless and efficient software solutions for both personal and professional use. Our dedicated team of experts is available 24/7 to provide technical support, ensuring that you have uninterrupted access to the tools you need to succeed. Whether you're managing complex projects, creating stunning presentations, or streamlining your email communications, we are here to assist you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and legitimate site 24/7 REAL live person support

Great and legitimate site. Not a scam website. The website will give you a download to a legitimate working Publisher 2021 software and I'm sure whichever software you purchase. Then there is a live REAL person 24/7 who worked with me right away to help the registration process, which Microsoft makes difficult. Thank you to David G. I'm glad I can now have this app. Buy with confidence!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Experience

Dave was great to work with. I was able to get fast answers to my questions, the purchase went smoothly, and when I ran into a hiccup with installation he was right there to get it taken care of. I would most definitely purchase from FastSoftwares again.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a good interaction with Dave

I had a good interaction with Dave, who installed and made sure that I was able to run the software that I purchased. The process was different than I was used to, but everything is working properly and I'm glad to have the software I need to continue my projects.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Great support, quick, efficient, friendly and effective.

18 April 2025
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you found our support quick, efficient, friendly, and effective—that’s exactly what we aim for at FastSoftwares. If you ever need anything else, we’re just a message away and available 24/7 to help. Appreciate your trust in us!


Warm regards,
FastSoftwares Team 💻

Rated 5 out of 5 stars

Great job Dave

Hi, I am a student who needed MS Office to run on my windows server 2012 r2. I chatted with Dave who knew exactly what I needed and also helped me install the software. He knew the product and did the installation with ease. Thanks for having kind knowledgeable people like Dave. he deserve a raise.

16 April 2025
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi,

Thank you so much for sharing your experience! We’re really happy to hear that Dave was able to assist you smoothly and get MS Office up and running on your Windows Server 2012 R2. He truly is a gem on our team, and we’ll definitely make sure your kind words reach him. We’re always here to help, 24/7—just give us a chat anytime you need support. Thanks again for choosing FastSoftwares!


Warm regards,
FastSoftwares Team 💻

Rated 5 out of 5 stars

Wonderful service

Wonderful service, and professional. We scheduled a time and Fastsoftware tech support resolved all my issues.

10 April 2025
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi,

Thank you so much for the great feedback! We’re glad everything went smoothly and that our tech support team was able to resolve your Office 2019 for Mac installation issues right on schedule. At FastSoftwares, we’re committed to providing professional, hassle-free support every step of the way. Don’t hesitate to reach out anytime—we’re always here to help!


Warm regards,
FastSoftwares Team 💻

Rated 5 out of 5 stars

I up dated to a new computer and had a…

I up dated to a new computer and had a difficult time activating Office 2021. The support tech was the best as he walked me thru the steps to register my software. I really appreciate his knowledge and skills.

27 March 2025
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi,

Thank you for sharing your experience! We’re so glad our support tech was able to guide you step-by-step and make the Office 2021 activation process easy on your new computer. We truly appreciate your kind words—our team works hard to provide knowledgeable and reliable help every time. If you ever need assistance again, we’re just a chat away at FastSoftwares!


Warm regards,
FastSoftwares Team 💻

Rated 4 out of 5 stars

David was helpful and got me the…

David was helpful and got me the software installed

4 January 2025
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi!

Thank you so much for the awesome feedback! We’re thrilled to hear that David got you up and running with Excel 2021 in just 5 minutes—now that’s service! We truly appreciate your continued trust in FastSoftwares and are always here whenever you need us. Looking forward to helping you again in the future!


Warm Regards
David P. - Head of Customer Service FastSoftwares US

Rated 1 out of 5 stars

DO NOT BUY FROM THEM

David has completely ignored me for weeks after ordering Microsoft Project Standard 2010. He responded two or three times within a week of purchase and has not answered since then. Their phone number does not work, they will not respond to email, they will not respond online. I believe they are a fraudulent company.

9 December 2024
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

We deeply regret the inconvenience caused by your recent purchase from FastSoftwares.com. Unfortunately, the product you selected was an older version, and we were unable to activate it as intended.

To resolve the issue, we offered an upgrade to a 2013 or 2019 version, but we completely understand your decision to decline. As customer satisfaction is our top priority, we have processed a full refund to ensure you are not inconvenienced further.

We value your trust and are working to prevent similar issues in the future by improving our product listings and activation processes. Should you have any other concerns or need assistance, please don’t hesitate to reach out.

Thank you for bringing this to our attention, and we apologize once again for the experience.

Rated 5 out of 5 stars

Repeat Customer, Same Great Experience

Quick response. Great customer service. Was able to resolve my issue in minutes!

9 September 2024
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi Barb!

Thank you so much for sharing your experience with us at fastsoftwares.com! We’re thrilled to hear that you found our pricing to your satisfaction and that Steve was able to assist you effectively with your application reinstallation after the disc crash. We always strive to go above and beyond for our customers, and it’s wonderful to know that we hit the mark for you.

We look forward to serving you again in the future! If you have any more needs or questions, please don’t hesitate to reach out. Also, don’t forget to check our website for the latest updates and offerings. We’re here to help with any of your software needs!

Thank you for choosing fastsoftwares.com, where we make technology work for you!


Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Rated 5 out of 5 stars

purchased Windows 11 pro…

I purchased Windows 11 pro activation key from fastsoftwares after being ripped off on Amazon with a non-working key.

The key from their company worked perfectly. Thank you for providing a reliable and satifactory service.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Microsoft Office 2021 for Mac installation

Great pricing. W=They were very helpful in re installing an application after a disc crash. Steve went above and beyond helping me.

4 May 2024
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hi Adam,

Thank you for sharing your fantastic review and experience.

As a VIP customer, refer friends and colleagues to us, and they'll get 15% off if they mention your name.

If you need help, you can reach us 24/7. You can email us or chat with us on our website for a quick response.


Warm Regards
David P. - Head of Customer Service
FastSoftwares US

Rated 5 out of 5 stars

Software issue fixed as promised

I think there was a little confusion as what the issue was but once understood Steve fixed it in minutes. He is very patient and a credit to your organisation.
I suppose people like me who have an older Mac that is not supported any more makes life a little more difficult.

30 April 2024
Unprompted review
FastSoftwares US logo

Reply from FastSoftwares US

Hey Bernard,

Thank you for sharing your fantastic review and experience with us.

As a VIP customer, you can refer friends and colleagues to us and they'll receive a 15% off discount if they mention your name.

If you require assistance, we are here for you 24/7. Reach out via email or chat on our website for an immediate response.


Warm Regards
David P. - Head of Customer Service
FastSoftwares US

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look