Fastline Autoglazing Ltd Reviews 

149
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient windscreen replacement services, noting that urgent appointments are scheduled remarkably quickly compared to major providers. People also highlight how thoroughly the vehicles are checked and how tidy the work areas are left after the repairs are completed. Some reviewers were happy with the exceptional communication, mentioning that staff call in advance to provide accurate arrival times. Consumers also deeply appreciate the polite, friendly, and accommodating professionals who go above and beyond to make the entire process completely smooth and stress-free. Reviewers consistently state they would gladly utilize these reliable services again and recommend them to others.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting fast response times, quick scheduling,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that technicians provide helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Harry provided an outstanding service when changing my car’s windscreen. He took real pride in his work and treated my car with great care. What really stood out was how he went above and... See more

Company replied

Rated 5 out of 5 stars

Graham at Fastline was fantastic getting our van window replaced at such short notice. After trying various big chain window replacement companies, we were given up to 10 days waiting time. Graham sou... See more

Company replied

Rated 5 out of 5 stars

Absolute blinding service, didn't get the 2 guys names, but an absolute credit to your company and as far as I'm concerned regarding the attentive, care, and professionalism they both portrayed,... See more

Company replied

Rated 5 out of 5 stars

I didn't have glass cover on my insurance to replace my rear windscreen on my Mondeo. Autoglass quoted a ridiculous price but Fastline AG got me the part the next day and fitted it at their premis... See more

Company replied


Company details

  1. Auto Glass Shop
  2. also in
  3. Auto Repair Shop

Written by the company

Wea re a family run business that offers excellent service and very good value for money. We cover all of the Sussex, Hampshire & Surrey postcodes. We are a specialist Autoglazing company covering all aspects of vehicle glazing from the smallest vehicle to the largest HGV trucks


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(149)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Broken window fixer-upper

Speedy service and really approachable gents here, made the fact my car got broken into a little less stressful.

(please ignore the name i use for google)

8 August 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Five Stars and more

Always use Fastline...great customer service and fitters are excellent.
Run a Transport company so always in need, they are punctual and reliable.

Highly recommended

26 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. The communication was great and the attention to detail was superb. Highly recommend, you will be in good hands.

24 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Great service

Lawrence came to fix my car window, he was very professional and helpful. It did not take too long to do. I highly recommend them. Good service and was there within 2 days of calling.

12 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Whole service was fantastic

Whole service was fantastic. Got booked in nice and quick. Jason was nice and friendly, got the job done in a flash and kept his cool when trying to find me in the maze I live in.

10 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Speedy professional service

Fastline txt ahead to provide me with arrival time. Arrived promptly and completed professionally and speedily. I’d definitely use Fastline again but hopefully won’t need to.

10 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

FANTASTIC COMPANY

Graham was absolutely fantastic.
From the start of my call he was so understanding and helpful.
My son’s driver side front window had been smashed by a Council worker strimming grass during the day.
I rang Graham right at the end of the day and he was able to fit my sons Fiesta in first thing the following morning.
It was such a relief to receive such amazing service.
When we took the car in, all the guys in the office were so friendly and put us at ease.
The work was carried out expertly and swiftly.
We were able to wait in a clean, cool, comfortable waiting room.
I highly recommend Fastline. Great customer service and competitive pricing too.
Thank you.

9 July 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Great service.

Great service from the guy.
Text message before they arrived. A rough eta for the length of repair.
All seems well with the repair and even attached the dash cam back for me.

30 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Would use again if needed

Chap replaced the badly cracked windscreen on my little BMW. I received several text updates on estimated arrival, and work was completed in about half an hour. Cannot comment on chip repairs, but definitely recommend for a screen change.

26 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Brilliant service, can highly recommend.

Brilliant service, it was so easy, the repair was all booked over the phone by Fastline via Autoglass who dealt with my insurer directly. The technician collected my car the next day and brought it back a couple of hours later with a replacement rear window, all done to a very high standard, looks exactly like the manufacturers original, including the dark glass and de-misting elements. Highly recommended and I would certainly use this company again if needed.

25 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you for your kind review we really appreciate your kind comments
Regards Graham

Rated 5 out of 5 stars

Jason came out today to fit my screen…

Jason came out today to fit my screen on my transporter
Kept me updated on eta
When he arrived he was polite friendly and professional, his work was A1
Cheers jason top man

23 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

MANY THANKS

Rated 5 out of 5 stars

Fastline to the rescue

Graeme and Fastline made the nuisance of having to replace my windscreen a lot more bearable. Good, swift service and a courtesy car too. I’d highly recommend them.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Had my windscreen replaced and everything was spot on. Got a message when they were on the way, and Jason, who did the job, was really friendly and professional. Quick, tidy, and hassle-free – couldn’t ask for more!

12 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

Rated 5 out of 5 stars

Insurance use AutoGlass but Fastline…

Insurance use AutoGlass but Fastline were used as a trusted 3rd party. The engineer called before the scheduled appointment to notify he was on the way. Parked his van in a convenient respectful location to not annoy my fussy neighbours. He was super fast and knew exactly what needed doing while working clean and tidy taking away all of his rubbish. Can’t rate the guy highly enough.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, attention to detail was outstanding. Why can’t more companies operate like this.
VERY PLEASED……

4 June 2025
Unprompted review
Fastline Autoglazing Ltd logo

Reply from Fastline Autoglazing Ltd

Thank you very much for your kind comments we really appreciate them. Kind regards Graham

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