JMS James was excellent, so helpful, accommodating & easy to talk to. James resolved the issue of a file that needed deleting due to potential malware/scammers. Im relieved its been resolved, I have a... See more
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Company details
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Fasthosts is a leading web hosting provider. Innovation drives our business: we've been designing new ways to give our customers complete control of the internet, since our inception in 1998. Based in the UK and operating 24/7 from our dedicated UK data centres, we keep over 1 million domains running smoothly and ensure over 42 million emails are delivered safely each day. All our services can be self-managed through our Fasthosts control panel. Services include domain names, shared web hosting, business-class email, dedicated servers, VPS, secure online storage, online backup, and more. We also maintain a highly successful reseller channel and partner programme.
Fasthosts Internet Details
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Our Promise to You
Commitments that add value to you and that you can trust.

Contact info
No.2 Cathedral Walk, The Forum , GL1 1DF, Gloucester , United Kingdom
- 0333 0142 700
- fasthosts.co.uk
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Excellent Customer Service
Nico helped me get set up with my wordpress site. Very kind, patient and helpful. Highly recommend.
Glen walked me through my invoices…
Glen walked me through my invoices which was my quiery and we discovered that I had a domain included in my price and hosting and apps such as word press. I have been paying this for years and not making use of these valueable resources. Glen helped me resolve software issues and then helped me begin a new journey of discovery, Thank you so much Glen, Very professional, very helpful and he made it so easy,
I know what to do next, but Glen as offered to help even more if I need it, thank you thank you. thank you
Very Helpful and understood what i needed
I spoke to a really helpful person called : Jefferson Quijano at the Fasthosts support today.
I had an issue with my yearly payment for my package as it was a lump sun to hit in August, which was too much for me to pay and I needed it spread out over the year. Not only did he talk me thought the process and change that for me, as he understood I'd been with Fasthosts for over 10 years he also managed to get me a discount for the package.
He saved my a lot of stress for the bill itself but saved loads of hassle if I had to move away and downgrade etc
Thank you very much!
Nico understand the query very fast😊
Drix was very prompt and efficient
Drix was very prompt and efficient in handling my request, which solved the problem I was faced with.
Enrico - professional and helpful
Enrico quickly solved my problem for me, helping set up email on my phone. Professional, helpful and knowledgeable. Thank you.
Louie Gee was of Great help with my…
Louie Gee was of Great help with my complaint.
Very quick and efficient service
Very quick and efficient service from my chat assistant, Jinky. I have to say that, while domain related issues are frustrating, in around 15 years of hosting with FastHosts I can count on one hand the number of problems I've had and, thanks to operators like Jinky, they are always sorted in the quickest manner.
Excellent support as always
Excellent support as always. Almond Brexale Tello was really helpful. Fasthosts are made great by their support team!
Extra patient & Soft spoken
The customer advisor took extra time to painstakingly resolve an issue on my account that has lingered for a long while. He was patient, spoke softly with kind words. I will always ask for him - Christian, anytime i have a cause to speak to Customer care again.
I cannot speak highly enough of Fasthosts.
I cannot speak highly enough of Fasthosts and there staff, always happy and helpful. Understanding the nature of business and the pitfalls of managing a sometimes tight cash flow, making allowances to support me and allowing me to continue using vital services that keep my business running is something money can't buy. Jessie went above and beyond for me today and I hope she gets the recognition she deserves for her understanding and support.
Prompt and knowledgeable service
Prompt and knowledgeable service re an email package upgrade from Rhea Loyao.
Really easy to setup a account
Really easy to setup a account, hassle and stress free process, thank you
I used live chat for the first time and…
I used live chat for the first time and was connected to Llyod who quickly resolved the issue with my website.
Jinky went through with me and got…
Jinky went through with me and got everything updated for me, painless experience and i got a better web server for less than i was paying before.
Ian solved my problem quickly & easily.
Chet was patient, clear, helpful
Chet was patient, clear, helpful and a great help
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