Be careful trusting them. They froze my account without warning because I sent crypto do other addresses. They asked me to identify the addresses without allowing me access to my account to verify t... See more
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Terrible app. First, I deposited USDT without any issues. Then I tried to pay UPS using the app's Google Pay virtual card. The payment was deducted from my account, but the UPS website displ... See more
So far I’m happy with everything Fasset has to offer. Yet there could be a lot more as an exchange to provide but it still in the beginning stage therefore I’m patient. Good customer service. A... See more
Company replied
Fasset appears to be the leading crypto exchange in the Arabian Gulf with almost 20 hrs/day customer support, providing services to UAE, Kuwait, Saudi Arabia, Oman and Bahrain. Licensed by the Centra... See more
Company details
Written by the company
Fasset is a global digital asset gateway that brings unparalleled accessibility to the digital asset space. Through our simple, safe and innovative digital assets, we provide people in emerging markets the opportunity to build a better future. We are pioneering web3 technologies and driving adoption of digital assets for the next billion.
Contact info
Boulevard Plaza Tower 1, office 2901, 418131, Dubai, U.A.E.
- info@fasset.com
- fasset.com
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Happy to be with you
Your interest was clear in solving any problem faced by the customer
Happy to join you
Very Bad Experience with this company
Very Bad Experience with this company. Due to their technical glitch i lost my money. I had the chat history where they had accepted their technical error but didn't bother to get any favorable reply.
I had deleted my old bank account which was registered earlier on fasset portal and updated the new bank details. As old bank account is closed. When i requested for my withdrawal of money they transferred to my old bank account. Very unprofessional service. Client have to bear the consequences of thier glithes.
Great initiative with excellent support crew
Fasset is indeed a fascinating development and I have just started exploring it. So this is an initial pulse.
First, Fasset, With its greater goal of providing a marketplace for investors supporting a sustainable infrastructure, also addresses a much-desired need for the crypto investors in the region. It is a well defined responsive platform that allows trading (and much more) in key cryptocurrencies. The list will only grow. It offers an inviting zero-fee trade though there are other fees for withdrawal, OTC, card usage fee plus currency margins, etc and likely not be the cheapest at this juncture. However, it is understandable that as the space grows and better economies of scale is attained, we can expect more currencies to be introduced and more of the fees (extent of fees) to be rationalized. Overall it is a great development with good quality, visibility and great promises. My initial experience including on boarding has been very smooth and encouraging.
And finally, the additional and very critical brownie points come in here that are totally attributable to the quality of support that I got so far. Kudos to Noor, Nuri and team.
I will certainly love to see Fasset grow grand.
I had an issue regarding logging in to…
I had an issue regarding logging in to my fasset account. The fasset team responded immediately and resolved the issue.
They were really professional and provided a really good support throughout.
Very professional customer support team…
Very professional customer support team they will always help asap
I had initiated a withdrawal on 24th…
I had initiated a withdrawal on 24th June and did not see the credit in my account in the next 2days. I contacted your customer care by mail and with their assistance got the credit. Infact this is the 1st time it has happened like this delay, else before that all my withdrawals got credited to the account within 24 hours. Thanks for the support . I have recommended your website to many of my collegues and now i have started giving them some trainingalso , on how to use your portal. Thanks
Fast response and resolution.
Fast response and resolution.
Appreciate Fasset's team for the speedy response and resolution of my problem
Thanks Noor and the team for the fast…
Thanks Noor and the team for the fast responses.
Costumer support is good and active…
Costumer support is good and active reply
Quick response
Immediate Response
I have found their service excellent so…
I have found their service excellent so far without any hussle.
Great Crypto Exchange .. Zero fees and fast support
I tried them now for trading crypto for almost a month .. Zero fees and fast fund crediting .. But most important is their support replies quickly which made me trust the exchange .. Hope they get the full licenece and operate fully
Excellent platform with top quality customer service
Excellent platform with top quality customer service, whenever I contact the help centre I get a response in minutes with my questions or queries being answered. Very professional.
We are happy to see such platform in…
We are happy to see such platform in bahrain and proud to be part of it from early stages. wish you guys all the best and luck!
Support to queries was prompt
Support to queries was prompt, polite and helpful. More importantly the issue was resolved within 24 hours.
Support is great
Support is great, fast and very responsive, transfers to banks in Oman also working no problem, I'll recomend the platform.
Fast response not complicated
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