AVOID BLATANT SCAM COMPANY CAM China company This company is not what they are… This company is not what they are advertising they are not UK completely false (Catfish) a CHINA company I b... See more
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I requested a change of address or cancellation moments after ordering after seeing the long delivery times which are not shown at the immediate point if purchase. They pushed the order through a day... See more
Company replied
Boots ordered. Boots received. Wrong size, far too small. Fashion Street UK not interested, insisting this was the size ordered, quoting me a different order number and refusing to refund or replace... See more
Company replied
There was a problem at checkout, but support resolved it promptly and everything worked.
Company replied
No recent history of asking for reviews
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Replied to 84% of negative reviews
Typically replies within 24 hours
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One star is too much.
One star is too much.
Absolute toilet of a company
Sent completely different item.
Printed on weird material.
Can’t return as they’re in China.
Something needs to be done about these con men

Reply from Fashionstreetuk
Avoid this store!
Terrible experience. The product quality is extremely poor, and returns are basically impossible. The shop looks like it’s UK-based, but in reality they force you to return items to China at your own cost (around £50). Very misleading — I regret not checking reviews before ordering. Avoid this store!
After exchanging six emails, this is what I was offered. It's sad that this company treats its customers this way. I also want to point out that the returns policy doesn't mention that returns must be sent back to China.
I understand that you’re frustrated, and I truly appreciate your patience as we try to find the best possible solution for you. I want to assure you that we have carefully reviewed your case, and I have also discussed this matter with my manager to explore any alternative options.
As stated in our return policy must be sent back to our warehouse in China.
This is in full compliance with consumer protection laws and is legally permitted for international online stores like ours.
That being said, we want to ensure you feel valued as our customer. If you do not wish to proceed with the return, as a final goodwill gesture, we can offer you a 70% discount on your next order. This way, you can benefit from a significant discount without the hassle and costs of international return shipping.
Please let us know how you'd like to proceed. If you still wish to return the item, we’d be happy to assist you.
This is the best solution we can offer at this point, and we truly appreciate your understan

Reply from Fashionstreetuk
My second order was fine too
The coat zipper stuck a little at first, but otherwise the quality is fine.

Reply from Fashionstreetuk
There was a problem at checkout
There was a problem at checkout, but support resolved it promptly and everything worked.

Reply from Fashionstreetuk
I purchased 3 what i thought were Boss…
I purchased 3 what i thought were Boss Polo s, at a total cost of £109.30 pounds, 3 weeks later, they were delivered from China, no labels inside the garments, and very poor quality, on requesting a return and refund, i am informed, i will have to return goods to China, at my own expense, and they will have to be tracked, think the cost, was in the region of £50.00, and on top of this, Fashion Street would also deduct a further 20% of the order value from the refund, to cover the admin costs!!!!you have been warned29.since writing this review, Fashion Street, have emailed, offering a 20%discount against new order, then offering 35%discount, now offering 75% discount against a new order, at this rate i will be getting more rubbish for nothing, i have requested , that they do not contact me again, as for the shoddy goods i oredered, they have gone into my TRASH bin!!!!

Reply from Fashionstreetuk
Absolute Scam – Avoid at All Costs!
This website is a complete scam and is clearly not UK-based, despite what they claim. The items I received were terrible quality, the sizing was ridiculous, and the material felt cheap and nasty. What arrived was clearly used, with all labels removed. I ordered what were supposed to be smart, shorter shorts, but they came halfway down my shins.
When I requested a refund, they refused. They directed me to a link on their site stating I could return the items to China for a refund – at my own expense, costing around £50. They do not provide return packaging, and it’s clear they have no intention of issuing refunds.
This appears to be a Chinese/Indian scam operation. Do not be fooled by the name or the “UK” branding. Avoid this site entirely, and if you’ve already been caught out, I recommend reporting the store to Shopify for removal.

Reply from Fashionstreetuk
I bought a shirt from them TOO SMALL!
I bought a shirt from them as the say Fashion Street Manchester. NO THEY ARE NOT!! They are in China.
My Large shirt was so small it was impossible to do up. Their response, it will cost over £50 to return, so DONT.
UPDATE The reply they send out is meaningless. Still impossible to send back without much extra cost. If it was UK based then it would be no problem. This is a CON, no other way to descibe it.

Reply from Fashionstreetuk
Do NOT buy from this company
I bought a man’s two piece suit. What they sent was Nothing like the image and even after I sent them photographic evidences, they still would not reimburse.they have now put a response on trustpilot giving the impression that they will try to resolve the issue but trust me they will do nothing! I contacted them eight times and eventually they stoped communicating. This is not a quality company, it is not Uk based and the telephone number they promote is not real.
Avoid at all costs

Reply from Fashionstreetuk
Poor quality, poor service - avoid at all costs
Said it would arrive before Christmas and didn’t, tracking was unhelpful and didn’t provide any useful updates. When it did arrive, the sizing came up much smaller than “UK sizing” for a “UK” company. Various pulls and snags in the material. Contacted the company for a refund and was advised this was not possible as the item was discounted. For the quality we received I wouldn’t have paid half of what we did pay let alone the RRP. At no point during purchase and more importantly nowhere in the return conditions does it state refunds will not be given for discounted products. The size guide is misleading and the product was not fit for purpose. When challenged on this, we were repeatedly offered discount towards a next purchase. I can assure you there will not be a next purchase and I hope as many buyers as possible see this before spending their hard earned money here!

Reply from Fashionstreetuk
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