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Fashioncrib SA Reviews 

454
•
TrustScore 3 out of 5

3.2

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently share that navigating the online digital store to place an order is straightforward and simple. Many people often mention that tracking details are provided promptly, and packages always arrive in good condition with quality items inside. Some reviewers were not happy with communication issues and lengthy delivery delays. Some customers also noted that they received incorrect sizes or experienced severe problems when trying to get any timely response from support channels. A few buyers expressed clear frustration regarding missing items and unexpected waiting times.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment, highlighting severe delays and a... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding the great... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide split in customer experiences. While many... See more

Service

Users describe ambiguous interactions with service, reflecting a wide split in customer experiences. On one... See more

Response time

Clients share negative opinions on response time, highlighting a strong consensus regarding unresponsive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The order is legit waiting for my next order n it seems lot of improvement on communication and delivering

Rated 4 out of 5 stars

Very professional keep you up to date with everything love how they handle their customers with care and mainten they word with me personally im very happy

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.

Contact info

3.2

Average

TrustScore 3 out of 5

454 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.2

All reviews

(454)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Amazing service, quick delivery and very reasonable price for a great product..... Will be coming back soon! 😎😎😎😎

24 April 2026
Unprompted review
Rated 5 out of 5 stars

When I placed the order

When I placed the order. I immediately got an invoice. Communication was excellent. They kept me informed until I received my order. Service is the best so far from any other online shop. I will defenately recommend you guys. 5 star service. Well done. 👌

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick response when placing your order

Quick response when placing your order. There was constant communication on where the order was. Order was placed on Tuesday and Friday it was delivered. Super happy with the service. There was a follow up as well after the order was delivered. Super happy with the product too.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Factory fault sneakers

The sneakers delivered sneakers with a factory default and I tried to get hold of the customer service on WhatsApp but you get blue ticked! I wont buy again from them!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with…

I am very satisfied with Fashioncrib.co.za service. It was quick and easy. Love how they also communicate with the customer and inform you with every activity regarding your package

6 March 2026
Unprompted review

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