Fashionable Canes Reviews 

289
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their beauty, functionality, and sturdy construction. Many people highlight the wide variety and excellent selection of items available, often finding exactly what they need. The customer service is frequently described as top-notch, with staff being helpful, professional, and understanding in their interactions. The ordering process is generally smooth, with customers appreciating quick responses and efficient handling of their concerns. Reviewers frequently mention fast and dependable delivery, with many orders arriving quicker than expected. The company's commitment to standing behind their products and resolving issues promptly further contributes to a highly positive overall experience for consumers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, sturdiness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as great, excellent, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the sturdiness and premium materials... See more

Order

Customers had positive experiences with order, often returning for multiple purchases and expressing... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, above and beyond, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more


Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(289)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived a lot quicker than expected

Arrived a lot quicker than expected, especially given im in the UK. No extra charges at shipping. I emailed them first to make sure it would be with me by Christmas and its arrived a month before. I ordered the carbon fibre cane and its fine. My daughters going to ne so excited (its a copy of the Flame cane from House MD tv programme)

24 November 2025
Unprompted review
Rated 5 out of 5 stars

15 year Fashionable Canes customer

I have been a Fashionable Canes customer for years. I’m not even sure how many Canes I have purchased. Most of those Canes are still used, I have various Canes for different situations. The quality is top notch, I’ve had 2 Cane handles come slightly lose, no cracks, breakage, fading, and I get compliments all the time. I have been partial to the twisted shaft colorful woods. They look incredible, but not only do they look great they also work great. These Canes are strong and you have a huge variety.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Quality of Service

I called for changes on an order that I placed and was immediately greeted with a warm, friendly attitude. The lady who helped me easily located my order and updated the changes. Very satisfied.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Questions Answered Well

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer service should be about! I've order my cane and am looking forward to its delivery.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderfully Kind

I had been struggling for a while to replace the ferrule of my new cane. I reached out and they were quick, kind, and helpful. Some of the best customer service I've received.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Nobody does it better

I have ordered three canes from Fashionable and one had a problem. First thing they said was let me check the warranty and do you have a picture of the damaged one. Immediately sent them a picture and minutes later they were sending me a new one. NOW THATS SERVICE!!!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service Experience

I initially called FC because I am a 1st time cane user & ordered the wooden handled Bahama Leaf. I love the feel of the wooden handle vs a harder molded handle. My daughter-in-law insisted the handle was 'plastic' so I came home and called FC. James answered. We spoke for a while. (James gets an A++++ for listening. I worked in geriatrics for decades & can tell when I'm being ignored.) He had me laughing when he used an electrical saw to cut into the handle of a defective cane, immediately emailing 2 close-up photos so I could see the wood grain. I laughed so hard I couldn't breathe, lol. I then sent the photo to my daughter-in-law who also got a chuckle. I don't like being treated as if my age (68) equates with diminishing brain cells, which happens more often than not. James did not treat me like I was stupid, which I appreciated. He also explained how the wooden handle was finished to created the smooth feel.
Note: I actually purchased more than one cane because I have poor balance. So, I decided why not more than one cane and have some fun? So I am. ;-D

3 August 2025
Unprompted review
Rated 5 out of 5 stars

The canes are a great quality and…

The canes are a great quality and perfect for my large frame. I’m 6’5” and weigh 330. I have never had a problem with any of the 3 canes I have purchased! I received exactly what I ordered!!! I’d recommend them highly!!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Collage caneI…

I made a mistake and when I realized I could make it longer with the button. I used it today and enjoyed it. The person who got back to me did so quickly. Very impressed.

24 June 2025
Unprompted review

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