Fashionable Canes Reviews 

291
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent, diverse range available, offering many options to suit various tastes. Reviewers frequently highlight the exceptional customer service, noting staff helpfulness and understanding. Many appreciate the quick response times and efficient handling of inquiries and orders. Customers value the personalized assistance, including custom sizing and design help, making their experience tailored. Many users also comment on the durability and sturdiness of the canes, ensuring reliability and longevity.

What people talk about most

Product

People report positive experiences with the product, often highlighting its high quality and sturdy... See more

Customer service

Users describe positive interactions with customer service, consistently praising its excellence and high... See more

Order

Customers had positive experiences with order, frequently expressing satisfaction and a strong intent to... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the high... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more

Rated 5 out of 5 stars

Arrived a lot quicker than expected, especially given im in the UK. No extra charges at shipping. I emailed them first to make sure it would be with me by Christmas and its arrived a month before.... See more


Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(291)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My cane came in damaged

My cane came in damaged. I spoke with customer service, she did as much as she could. The replacement cane she was going to send was also damaged. I ultimately had to paint the damaged part so it wasn't noticeable. Apparently, your company doesn't offer a percentage refund for damaged products.

11 August 2020
Unprompted review
Rated 4 out of 5 stars

Didn’t realize the cane I bought had to…

Didn’t realize the cane I bought had to be custom cut to size and now it’s too short. Have to return and pay 30% restock fee plus shipping. Will be cheaper to order another one. This is the 3rd cane I have bought from them and have always been very satisfied

8 August 2020
Unprompted review
Rated 5 out of 5 stars

Chestnut tourist cane

I ordered the chestnut tourist cane as a gift to my dad. Received it in less than a week. Very nice! I love the natural look, with knots! Great job and well packaged!

5 August 2020
Unprompted review
Rated 4 out of 5 stars

50/50 review

shopping and transaction were easy . fair prices . i ordered 2 canes - one each men's & women's . the men's cane was sturdy , handsome - quality. the women's is pretty but impractical, w/ much less stability .

3 August 2020
Unprompted review
Rated 5 out of 5 stars

The cane holder clip works perfect in…

The cane holder clip works perfect in holding my cane when at rest. Not to mention that it is a handsome looking accessory. I received it in short order and put it right to work. I did not receive the free strap that was offered but perhaps I misunderstood the requirements of the offer. So I’m going to order another one of these cane holders for each of my other canes so I don’t have to remember to remove it from cane to cane. Although it is very simple to remove. It simply clips to the cane and off ya go. Good product good value good company.

28 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look