First I would like to thank the customer service team Second my total experience in online shopping is not that big but your website is amazing 😍, I hope on future to dealing again with you On... See more
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I´ve received a message that I pay for a product, and then you take money from my bank account for a suscription an I´ve never receive the product, please send money to this account: Maria Laura VIT... See more
They promised to refund me after money had been deducted from my account without my knowledge as i had no idea who had signed up using my details. Their service was so great
I thought it was a scam but after writing a review they got in touch and said they will refund me as it's a membership fee which I wasn't aware I signed up too
4.1
Great
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good customer service
Customer service response was fast and attentive to my needs. They were very patient, understanding and professional in addressing my concern.
26 December 2024
Unprompted review
Reply from Fashion4joy
Dear Huan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fashion4joy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
goodservice
16 December 2024
Unprompted review
Edith contacted me.
17 December 2024
Unprompted review
Harry assisted my in cancellation
Harry assisted my in cancellation, very quickly; would recommend
7 December 2024
Unprompted review
I had a little issue but they treated…
I had a little issue but they treated it well and the support is awesome!
5 December 2024
Unprompted review
No comment is needed
4 December 2024
Unprompted review
the agent scarlett re assured me well…
the agent scarlett re assured me well and helped me cancel my subscription and account when i was worried of constant payments coming out my account, very trustworthy agent and appreciate what the agent did for me.
16 November 2024
Unprompted review
Good service
5 November 2024
Unprompted review
Problem solved
2 November 2024
Unprompted review
Thanks for contacting me.
1 November 2024
Unprompted review
I received the best customer service…
I received the best customer service from you customer service team, and i will definitely recommend my close friends and family to Fashion4joy.
9 October 2024
Unprompted review
Zero stars - DO NOT USE!
Zero stars this is a fraudulent company DO NOT USE and DO NOT LISTEN TO THESE FAKE REVIEWS. They scam you into taking out a membership when buying a product from their website, there is no information about said membership and they trick you into doing it by charging you the same amount as your product therefore you innocently approve it in your banking app thinking it is for the original product. Customer service is quick but utterly stupid
22 September 2024
Unprompted review
Reply from Fashion4joy
Dear Julie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fashion4joy.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Good deals to be had
Good deals to be had. Great customer service team, so easy to deal with
9 September 2024
Unprompted review
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