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Farmers Pick Reviews 

888
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers love receiving regular boxes of fresh, delicious seasonal fruit and vegetables that help significantly reduce food waste while supporting local growers. People frequently highlight the incredible variety, thoughtful packaging, and the sheer convenience of having quality organic produce delivered straight to their doors. Some reviewers were not happy with occasional quality control issues, noting that a few delicate items occasionally arrived damaged, completely overripe, or heavily bruised. Consumers also mentioned occasional frustrations regarding completely missing order components, unexpected delivery communication gaps, and restrictive limits on product exclusions.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the incredible freshness, great value, and... See more

Quality

Users describe satisfaction with quality, frequently praising the fresh and delicious seasonal fruit and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive on time... See more

Value for money

People report positive experiences with value for money, noting that the boxes are jam-packed and... See more

Order

Clients share ambiguous opinions on order, as some reviewers find the ordering experience easy, fun, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

in short great idea, great product all delivered by a great team of people. I've given them five stars not because they're perfect, in fact when I started with them I found their web site was a bit... See more

Company replied

Rated 5 out of 5 stars

Love having a box of fresh fruit and veg waiting for me every Friday, ready for the weekend. Our fruit bowl runneth over, and we have healthier more creative dinners with so much veg to use up. It's f... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Farmers Pick. Produce is so fresh and enables Me to manage my meals and Prep and I can choose to opt out of particular fruit and veg before the cutoff date, or add to the box th... See more

Company replied

Rated 5 out of 5 stars

I am really enjoying the boxes of produce I receive from Farmers Market each fortnight. Pensioner friendly) What is in every box is well worth the price. I also enjoy the little surprises I receive, e... See more

Company replied


Company details

  1. Grocery Delivery Service
  2. Fruit and Vegetable Wholesaler

Written by the company

Farmers Pick is a fruit and vegetable subscription box on a mission. Every box benefits farmers, helps prevent food waste and protects our environment. We provide always fresh, affordable and sometimes 'normal' products to your door


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(888)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was somewhat sceptical at first

Was somewhat sceptical at first, but absolutely love the weekly box and actually get excited to find out what’s inside 10/10 would highly recommend.

20 July 2026
Unprompted review
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Reply from Farmers Pick

Thank you so much for your amazing feedback, Zach! 💚 We're so glad we could win you over! 😊 It makes us so happy to hear you're now excited to see what's in your box each week. Thanks for your recommendation and for supporting our mission to reduce food waste and support Aussie farmers,we're so grateful to have you as part of the Farmers Pick community!

Rated 5 out of 5 stars

great quality all round

quality vegetables, generous amounts. You recieve a good variety whilst retaining favourites/classics. Comms regarding shipping etc is also very good!

14 July 2026
Unprompted review
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Reply from Farmers Pick

Thank you so much for your lovely feedback! 💚 We're so happy to hear you're enjoying the quality, variety, and generous amounts in your boxes, and that our delivery updates have been helpful too! 😊 Thanks for supporting our mission to reduce food waste and support Aussie farmers, we're so grateful to have you as part of the Farmers Pick community!

Rated 1 out of 5 stars

Uncontactable and Don't Care

(update)You've just emailed me stating it's coming!!, no other option, your not working with me you've just written it's coming and we will not explain what will happen if you can't access my property, which you can't!!. Why can't you Ring me direct, no? I am contacting an ombudsman. BUYER BEWARE THIS BUSINESS DOES NOT LISTEN TO ME BEGGING THEM NOT TO DELIVER AS MY DOG WILL TRIGGER WHICH ANNOYS MY NEIGHBOURS. I CONTACTED FARMERS PICK OVER 7 DAYS AGO AND FARMERS PICK DID NOT RESPOND. ITS YOUR FAULT!! NOW YOU Email, SORRY WE DIDN'T RESPOND BUT SORRY YOUR NOW TOO LATE. FARMERS PICK IS A DISGUSTING COMPANY TO WRITE BELOW THEY ARE WORKING WITH ME IS A COMPLETE LIE.
Original post..Farmers pick cannot be contacted, completely Uncontactable. I could not be home for a Sat 6.30PM delivery. I contacted FARMERS PICK as soon as I could, I only just agreed to that time and thought it was AM as Im not home later, I wrote to them via their only method a form, email 3 times with 7 days notice.. Absolutely No response not even we received your enquiry and then when I got stern saying where are you? they responded via email, oh sorry we didn't respond, but not sorry! your too late..I gave options, I'll pick the delivery up, I'll be home til 4, I told them my dog will start barking and that is not good. There is absolutely no where to leave as I have a high fence. No response to that just an email Sorry delivery is coming. II will worry when I'm out and there's nothing I can do. I now just want to stop it. No still coming! I Have no idea what will happen to my order they have to leave on the street?

If you deliver tomorrow Sat at 7pm I will arrive in-person at your offices, where ever they may be as you have no pH no address!

16 July 2026
Unprompted review
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Reply from Farmers Pick

Hello Brodie, we're sorry to hear about your experience, and we appreciate you taking the time to share your feedback.

Our Senior Customer Experience team has already responded to your previous emails regarding this matter, and we've also sent you another follow-up email today.

They'll continue working with you directly to review and resolve your concerns as quickly as possible.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Life changer

Life changer. I look forward to my veggie box every week. It’s that element of surprise! I was so sick of supermarket veggies. I love that I’m eating organic and straight from the farmer still fresh. The whole ordering experience is easy and fun. I even buy my soy milk and other pantry items. Good work team. Keep up the great work 👌

10 July 2026
Unprompted review
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Reply from Farmers Pick

Thank you so much for your wonderful feedback, Suzana! It means so much to hear that Farmers Pick has been a game changer for you! We love that you're enjoying the weekly surprise, the freshness of the produce, and the ease of the ordering experience. 😊 We're also thrilled to hear you're making the most of our pantry range too! Thank you for supporting our mission to reduce food waste and support Aussie farmers. We truly appreciate having you as part of the Farmers Pick community. 💚🙌

Rated 4 out of 5 stars

It's great value and very convenient

It's great value and very convenient - we are only up to our third box, but so far very happy. The only thing that may be an issue is that we are a bit oversupplied with some things, however, this may even out as the weeks go by.

23 June 2026
Unprompted review
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Reply from Farmers Pick

Hi Robyn! We're so glad to hear you're enjoying the value and convenience, and that your first few boxes have been a great experience!

The contents do change from week to week depending on what's available to rescue, so you'll usually see a nice variety over time. We hope you continue discovering new favourites along the way! Thanks for being part of the Farmers Pick community 💚😊.

Rated 3 out of 5 stars

Disappointing - ordered a large organic box + meat

UPDATE 10 JUL '26:
Farmers Pick customer service have been very responsive and listened to my concerns. They also provided a full refund for the produce box (unprompted), and a refund for the 2 butchers items that did not meet quality expectations. Much appreciated.

ORIGINAL
I ordered a large organic box - the quality and selection of produce was terrible. I'm ok with things being imperfect but I expect them to be fresh and not arrive already past their best by date. 3 out of 5 small capsicums are rotten and broken, the 1/2 watermelon has freezer damage and is smooshed. In their largest box, I received 3 already browning bananas, 3 under-ripe tomatoes, a punnet of under-ripe cherry tomatoes, 3 under-ripe oranges, a handful of nice looking pink apples, two bunches of fresh leafy greens, 5 big zucchinis, a cabbage, 1/2 small pumpkin, 3 small eggplants, 2 giant onions, 8 giant carrots and THREE potatoes. The selection is not something I would ever pick when I shop myself to feed a family for a week. I'm not sure what I'm supposed to cook with 3 potatoes, 8 giant carrots, 2 huge onions and a bunch of zucchini. No broccoli, no berries, no cauliflower. Not enough variety. I also ordered meat - the expensive lamb cutlets are mostly fat and bone, not as they're pictured on the FarmersPick website. I spent around $350 on this and still need to go grocery shopping tomorrow. Very disappointing.

27 June 2026
Unprompted review
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Reply from Farmers Pick

Hello Marie, we're so sorry to hear about your experience, and we appreciate you taking the time to share your detailed feedback.

Our Senior Customer Experience team has already reached out to you via email and will be working with you directly to review and resolve your concerns.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Green credentials only so far...

Quality and delivery are both reasonable. When I asked about return of their clean branded boxes for reuse the delivery person said they didn't do this only delivery. I asked the customer service team for advice and they said it was against food hygiene regulations
It's not and other enterprises such as Ceres reuse boxes and the plastic cold packs. I am keen on reducing food waste but not if it means thowing perfectly good items in the bin especially plastics.
Follow up response from Farmers pick to me repeated "thank you for your feedback, we appreciate your concern" corporate speak. Nothing very concrete.

16 June 2026
Unprompted review
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Reply from Farmers Pick

Hi Beth, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.

Our Senior Customer Experience team has already reached out to you via email and will be working with you directly on this matter.

We understand your concerns around sustainability and packaging waste, and we appreciate you sharing your perspective with us. Thank you for supporting food waste reduction and for helping us improve.

We apologise for any frustration caused and appreciate your patience while our team follows up.

Rated 5 out of 5 stars

Love my farmer picks deliveries

I’ve been getting farmers picked deliveries for over a year now, they are the best! I used a competitor previously but found that farmers pick deliveries usually last longer as they are kept in a refrigerator truck. I’ve had to pause or push back deliveries a few times and always found the customer service really helpful. But the produce quality of the produce is absolutely amazing. I love having the variety! Getting all of your vegetables, Delivers really takes the hassle out of grocery shopping and creating a menu every few weeks. Honestly cannot recommend enough, they are fabulous

11 June 2026
Unprompted review
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Reply from Farmers Pick

Wow, thank you so much for the incredible support, Faye! 💚

We're absolutely thrilled to hear you've been enjoying your Farmers Pick deliveries for over a year. It's wonderful to know you've had a great experience with both the quality of the produce and our Customer Experience team 🙌😊

We love hearing that the variety and convenience help take the hassle out of meal planning and grocery shopping. Thanks for being such a valued part of the Farmers Pick community and for recommending us!

Rated 3 out of 5 stars

You’d hope the produce is not rotting

You’d hope the produce is not rotting. Sadly one of my fruits we’re completely rotted on the inside. The rest was good.

3 June 2026
Unprompted review
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Reply from Farmers Pick

Hi Miso, we sincerely apologise for the produce that was not up to standard. To address your concerns, we kindly ask you to fill out the form here https://farmerspick.com.au/contact/ so our dedicated customer experience team will be able to resolve this for you and make it right!

Rated 1 out of 5 stars

I kept getting expired meat delivered

I kept getting expired meat delivered, this week is two chick kebabs, best before 28/05/26.

29 May 2026
Unprompted review
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Reply from Farmers Pick

Hey Julie, we're really sorry to hear this! This is certainly not the experience we want for our customers.

We've sent you a DM but haven't yet received your account details. Could you please send them through so we can escalate this to our Customer Experience team as a priority and investigate so we can make it right for you! 💚

Rated 5 out of 5 stars

The products we get are always fresh…

The products we get are always fresh and tasty. If. there is a problem (like an egg damaged} they fix it in our next order, even if it was because of careless delivery. Friendly and responsive organization

13 May 2026
Unprompted review
Farmers Pick logo

Reply from Farmers Pick

Thank you so much for the lovely feedback 💚 We’re really glad you’ve been enjoying the freshness and that our team has been able to help whenever issues pop up 🙌🌱 Your support means a lot to us!

Rated 5 out of 5 stars

Support our Farmers

On friday 22 May was my first delivery from Farmers Pick.The delivery was exactly at the time advised. The fruit and vegetables are of an excellent quality and a great variety. I feel really happy to be able to support family farmers who are so essential to our community. I would highly recommend everyone to purchase from Farmers Pick.

22 May 2026
Unprompted review
Farmers Pick logo

Reply from Farmers Pick

Hey Janine! This is so lovely to hear, thank you so much for the support 💚

We’re so glad you enjoyed the quality, variety, and delivery experience, and it means a lot knowing you feel connected to supporting Aussie family farmers too 🌱🙌💚

Rated 5 out of 5 stars

I RECOMMEND FARMERS PICK

I highly recommend Farmers Pick.
Produce is so fresh and enables Me to manage my meals and Prep and I can choose to opt out of particular fruit and veg before the cutoff date, or add to the box then too. The meat selection is great and quality first class, so there is never any shortage of variation. I love that there is dairy and eggs as well as pantry items.
Another great option is that You can vary delivery outside the normal selection by opting out and then the deliveries will revert to normal when dates have passed. Well worth trying.

25 April 2026
Unprompted review
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Reply from Farmers Pick

Thank you so much for this amazing feedback, Clare 💚

We’re so glad you’re enjoying the freshness, flexibility, and variety across your boxes 🙌 It’s great to hear how it’s helping with meal prep too!

Really appreciate you taking the time to share this, it means a lot to us and our farmers!

Rated 5 out of 5 stars

Beautiful bountiful boxes

Love having a box of fresh fruit and veg waiting for me every Friday, ready for the weekend. Our fruit bowl runneth over, and we have healthier more creative dinners with so much veg to use up. It's full of stuff we'd never think to get in the supermarket - all in perfect condition and nestled in brown paper instead of gross plastic.

4 April 2026
Unprompted review
Farmers Pick logo

Reply from Farmers Pick

This is so lovely to hear, thank you Anna! We love that your fruit bowl is overflowing and it’s inspiring more creative, healthier meals 🙌 And yes to no plastic too 🌱

Really appreciate you sharing this, it means a lot to us and our farmers 💚

Rated 1 out of 5 stars

Untrustworthy

After cancellation of order , farmers Pick have continued too direct debit and have continued to send unwanted boxes.

13 March 2026
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Reply from Farmers Pick

Hi Tim, we’re really sorry to hear about this — that’s not the experience we want for you!

Our Senior Customer Experience team has reached out via email and will be working to resolve this for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience while we get this sorted!

Rated 5 out of 5 stars

100% Recommend

100% Recommend - great service. After four months, I'm really enjoying the surprise of what I might get in each box. As a single person, the small box every fortnight is perfect, and inspires me to try cooking w/veg I never have before. The itty bitty or gigantic fruit is also fun. :)

15 April 2026
Unprompted review
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Reply from Farmers Pick

So glad you’re enjoying the surprise each box brings! 😊 Love that it’s inspiring new meals and making the most of all those quirky fruit and veg.

Rated 5 out of 5 stars

Always ready to help with questions or…

Always ready to help with questions or issues. Love how easy it is to order and set up deliveries

13 March 2026
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Reply from Farmers Pick

Thank you so much for the kind words, Jenn 💚

We’re really glad you’ve found the team helpful and the ordering process easy, that’s exactly what we aim for 🙌

Rated 5 out of 5 stars

We are enjoying the variety of good…

We are enjoying the variety of good quality vegetables and fruit and trying some items we not normally buy.

13 March 2026
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Reply from Farmers Pick

So glad to hear, Katie! We love that you’re enjoying the quality and getting to try new produce you might not usually pick — that’s part of the fun! 🙌

Thanks so much for sharing your experience 💚

Rated 4 out of 5 stars

Good products

Good products, delivery great with tracking, efficient customer service

13 March 2026
Farmers Pick logo

Reply from Farmers Pick

Thanks so much for the lovely feedback, Nathalie! 💚

We’re really glad you’re enjoying the products, tracking, and support from our team, it means a lot 🙌 Appreciate you being part of the Farmers Pick community 💚

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