Blain's Farm & FleetReviews 

267
TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

At 5:23 the "Service Center " locked the doors (they close at 7 by the way) and had Noone watching the location after I informed staff that the area was open with Noone around. I could have stolen co... See more

Rated 1 out of 5 stars

Horrible company to do business with. I ordered 2 cases of hot wheels exact number I received 144 hot wheels dumped in box all bent up hooks torn replaced with plastic hangers and 6-8 of same car they... See more

Rated 5 out of 5 stars

I love this company! I’ve only recently learned about them and they have been wonderful. Great customer service, good prices, quick delivery. I’d give them more stars if I could after dealing with ho... See more

Rated 1 out of 5 stars

I ordered a Dewalt Drill/Driver set for my son's birthday on 5/11 with an estimated delivery of 5/15. His birthday is 5/19 today and the shipping information has not changed since 5/15 at 3am. I have... See more

Company details

  1. Pet Supply Store
  2. Activewear Store
  3. Agrochemicals Supplier
  4. Auto Parts Store
  5. Camping Store
  6. Department Store

Information provided by various external sources

Blain's Farm & Fleet stores are specialty discount retailers with over 40 locations throughout Illinois, Iowa, Michigan, and Wisconsin. Family owned and serving America's hardest-working people since 1955. Shop in store or online at farmandfleet.com for real, genuine value.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

267 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(267)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a Teske 5x8 trailer from Farm…

I bought a Teske 5x8 trailer from Farm & Fleet. I went over and the floor person told me that he cannot order me an axle. . I called Teske and the agent from the manufacturer told me that was untrue, and they probably just didn't want to. I called back and talk to the store manager who spoke to me as if he couldn't care less about what I needed. I will no longer do business with Farm & Fleet. Whatever happened to good customer service.

4 May 2020
Unprompted review
Blain's Farm & Fleet logo

Reply from Blain's Farm & Fleet

Hi James, I apologize for the poor shopping experience. Could you reply to this message and send us the name of the store you were shopping at? You can also contact customer service at h3@blainsupply.com. Let them know you posted the review on Trust Pilot. Thanks!
Best,
Doug Williams
Director Ecommerce and Digital Marketing

Rated 1 out of 5 stars

Does not take COVID precaution

Blains Farm and Fleet does not enforce customers or staff to wear masks. It is not safe to shop here. When I inquired, the customer service manager said, “We take our direction from corporate—not the state. It’s not our job to police staff and customers.” This was the Elgin Illinois location. Won’t shop at Blains anymore—they don’t care. They actually laughed at us regarding our concerns.

2 May 2020
Unprompted review
Rated 1 out of 5 stars

MY ADVICE IS TO LOOK ELSEWHERE FOR LEGITIMATE PRODUCTS

Shame on this company. Was sold three pair of knock off pants masquerading as Wranglers, put all three through the wash cycle and they shrunk like I have never seen before. My legitimate pair that I purchased at the local feed store are still doing fine after many many washes. Started out fitting right out of the delivery bag when trying on, but the sub-standard material used in the jeans must have been inferior. Called customer service and was basically told I was out of luck, they said would not accept the pants back because they went through the wash cycle but how would I know the product would shrink unless they were laundered. This company tried to pass me off onto the manufacturer when I did not do business with the manufacturer. WARNING THEY SELL KNOCK OFFS AND ARE LACKING IN CUSTOMER SERVICE BASED ON MY EXPERIENCE.

26 February 2020
Unprompted review
Rated 1 out of 5 stars

"best price online" is IN STORE ONLY (if at all), FALSE ADVERTISING.

They advertise everywhere online "best price promise". This is completely false, it's actually IN STORE ONLY, and that's supposed to be explained via "see details in stores". They are LIARS. If it's an in store only thing, just state "best price promise -- in store only", or just keep it at the posters in your stores. DISHONEST. They do it so you give them a try, but just to find out they don't provide any of their advertised promises. Stick with the big box stores, avoid this at all cost. If they are only providing "best price promise" in store only--then let them stay in their few retail locations and go bankrupt with the rest of the retail Apocalypse.You went from gaining one new customer, far away from your stores, to having us never shop with you again and telling others to stay away. Not a good way to do business

15 January 2020
Unprompted review
Rated 1 out of 5 stars

Incompetent shipping

Ordered Christmas ornaments from this company and they were just dropped in an envelop with no padding and mailed, needless to say they were all broken or damaged. The hoops we are jumping through now to get reimbursed is unreal. This company is not customer friendly and obviously incompetent with shipping. Do not waste your money doing business with this company. If anyone would like to see proof of the damage or the emails from them about this please contact me at BESchafer417 @ gmail.com

31 December 2019
Unprompted review
Rated 1 out of 5 stars

Terrible experience. They sold me a fake product, not the one pictured.

They sell cheap fake products and will not respond to complaints. I have submitted three so far. They would not post my bad review of their site. Don't believe the good reviews, the site is deceptive. They sell junk products that they won't take back or provide refunds for. This is the worst online seller I have ever dealt with. Wish I could give them negative stars!

30 December 2019
Unprompted review
Rated 2 out of 5 stars

they do have good prices but they took…

they do have good prices but they took the payment from my account twice and then debited it back. But that was after I called and was told it would take 5-7 business days to return it at CHRISTMAS!!!!!!!!! I haven't encountered this before in online shopping and will not be shopping there again. Good prices or not that was a real problem to me.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

My first time in Farm & Fleet

My first time in Farm & Fleet: service desk personnel helped me find the item I needed (for a Christmas present) and signed me up for the Rewards program so that I received a big discount on my first purchase. Thank you Farm & Fleet!

15 December 2019
Unprompted review
Rated 5 out of 5 stars

I love Farm & Fleet

I love Farm & Fleet. My girlfriend and I started going there in 1976, in DeKalb Illinois, while she was in college. Now married, we still go there, and our kids take their kids too. Great selection for everyone. We called it the Kmart for farmers, but you outlasted Kmart.

13 December 2019
Unprompted review

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