Fareboom Reviews 5,615

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process and website for being easy to use and navigate, often highlighting the excellent service and overall positive user experience. Many people appreciate the reasonable and often unbeatable prices, especially for multi-stop international flights, and the quick availability choices. However, some people were dissatisfied with the pricing, noting instances where prices increased during monitoring or differed from advertised amounts. A few customers also reported issues with the booking process, such as being unable to confirm reservations or experiencing unexpected charges.

What people talk about most

Price

Clients share ambiguous opinions on price. Many customers report finding competitive and agreeable prices,... See more

Booking process

People report positive experiences with the booking process. Many customers praise the ease and speed of... See more

Website

Users describe positive interactions with the website, finding it easy and fast to use for finding and... See more

Service

Consumers find service to be positive. Many customers praise the excellent and reliable service, with some... See more

User experience

Customers report positive experiences with the user experience. Many reviewers found the platform easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You can't see if there are bags included until you do the first step of a booking, and I can't see if I requested a special meal or did I miss something (I can fix these afterwards)? Hoping the flight... See more

Rated 5 out of 5 stars

I can adjust the date and view the estimated prices of each dates in the calendar, so I can pick the date with the lowest estimation first, then fine tune the company, stops/flight times, with price... See more

Rated 5 out of 5 stars

Was able to purchase Air Ticket at reasonable price. Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and... See more


Company details

  1. Travel Agency

Written by the company

Get the best deals on international flights. We specialize in fare search technology that scans more flights and routes to find cheaper fares that our competitors miss. Our unique fare shopping tools such as Fare Cruncher and Price Predictor help customers pick the best time to buy tickets or the best travel dates for maximum savings. For international flights departing from the US and Canada you will have a hard time finding a better deal and getting better after purchase customer support. Our seasoned professionals stationed in Los Angeles, CA are here to serve your travel needs, from airline schedule changes to trip changes or cancellations and more. At Fareboom.com we are passionate about your interests and needs. We work with airlines on your behalf when things turn for the unexpected and we give you online tools to assist in making quick, wise and informed shopping choices. We work hard every day to ensure that you are in good hands, from start to finish.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a last minute problem with…

I had a last minute problem with travelling ( my fault ) and they refunded me 100% because I apprently cancelled within a grace period. How refreshing it is not to suffer penalties. I will use them for all my travel because of this one quick positive action from them. Go fareboom!

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Unable to purchase airfare tickets…

Unable to purchase airfare tickets through Fareboom as Fareboom does not recognize the new international airport in Phnom Penh Cambodia. I have sent a message to Fareboom in this regard, which was not replied to. Upon checking after 2 weeks, the new international airport in Phnom Penh was still not listed or recognized by Fareboom.

17 July 2025
Fareboom logo

Reply from Fareboom

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.

We’re happy to confirm that the issue has now been resolved. The new Techo International Airport in Phnom Penh (KTI) is fully updated and now visible and searchable on Fareboom’s search form.

Should you need any assistance with your booking, our support team will be happy to help.

Fareboom IT Team

Rated 1 out of 5 stars

I had an account with Fareboom for over…

I had an account with Fareboom for over 10 years, recently got very disappointed with the way are handling this company. After took days to get the best Date, time and price took FSREBOOM over 10 days to said that Aire fare is not longer available and want the offer paid for it is not available anymore and my Family and I we are already on vacation counting with that Air Fare to return from vacation.

24 December 2025
Rated 5 out of 5 stars

Customer Review

It’s always easy doing business with you. That’s why, since 2016—almost ten years—I’ve never changed my agent. You communicate well and always keep your customers updated. Thank you for your excellent service.

24 December 2025

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