First, I love my Vera and Lara mirror set! It is solid, functional, and beautiful--a wonderful purchase. Yes, there are cheaper options, but there is no substitute for quality. Second, their service i... See more
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Review summary
Created with AI, based on recent reviews
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I ordered 5 compact’s for Christmas gifts. I didn’t realize they were pre-order and weren’t going to be here by Christmas. I contacted support and they gladly let me choose other designs to ensure ti... See more
A big fan of the face steamer - I previously owned one that got damaged while moving. I immediately bought a replacement but unfortunately it arrived defective. Customer service jumped into action to... See more
I bought 6 mirrors this year as Christmas gifts. I decided to gift myself a large mirror for my vanity along with a Taylor compact as well. Amazing customer service. One mirror needed to be refunded... See more
Company details
Information provided by various external sources
We believe in high quality, affordable beauty products that make you look and feel your very best.
Contact info
4.7
Excellent
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Title - Thankful
My experience with fancii was excellent. The lady Faye that looked after me was a pleasure to chat with. She was very friendly and polite. She didn’t rush, she took her time and answered my questions. I like to say Thank you to Faye for her service.
9 September 2025
Unprompted review
Love this brand
I am so impressed with Fancii! The quality and design of their beauty tools are amazing. Everything feels thoughtfully made... from the packaging to the actual product. I especially love their mirrors. Best lighting ever. I can’t imagine going back to my old Amazon mirror. Highly recommend!
14 May 2025
Unprompted review
Love Fancii's products
Love Fancii's products, they are very helpful for my beauty skincare routine, and they are super lasting.
30 January 2025
Unprompted review
Great company
Great customer service, fast shipping. The mirror is amazing, changed the way I do makeup.
20 January 2025
Unprompted review
Impossible to get a refund
Bought a make-up mirror for my daughter. Worked 3 days and then died. Tried 3x to get through to them for a refund or exchange - they never got back to me. Never buy from businesses without a phone number contact.
2 January 2025
Unprompted review
Common Charging Issue
My initial lighted mirror stopped charging within a year of purchase (within warranty). Customer service was responsive and provided a replacement with no warranty included. The replacement stopped charging within a year, as well.
1 September 2024
Unprompted review
Amazing customer service from this…
Amazing customer service from this company. Super products.
5 October 2022
Unprompted review
Excellent Customer Service
I bought a mirror from Fancii back in February, via Amazon. I have had a few issues with the mirror charging, I have tried numerous fixes but not have worked adequately, so I decided to contact the company I'd indirectly purchased from. I didn't hold out much hope I'll be honest. How wrong could I have been?? Exceptionally speedy response time (I'm talking minutes) and the issue entirely resolved in way less than ten minutes from raising the complaint to resolution. Impressive by any standards. Angelica, you are a credit to Fancii...
29 September 2022
Unprompted review
Amazing customer service
The product wasn't what I expected but the customer service is amazing! I would buy again!
16 April 2022
Unprompted review
The best customer service ever
The best customer service ever, had a problem with a mirror the whole issue was sorted from my first email to completion within 5 minutes .. loved the product and amazing customer service 5*****
25 January 2022
Unprompted review
Highly Fucntional
Great knife.. Love the belt holster! Great for yard work and recycle.
19 November 2018
Unprompted review
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