Fan Authentics Reviews 

6
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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2.3

All reviews

(6)

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Rated 1 out of 5 stars

Probably a scam

I feel so dumb for ordering from them. I was really excited becuse I finally found a shirt I had been looking for EVERYWHERE. Well I can't contact customer service. They don't respond to email and a phone call takes you straight to voicemail. Had to cancel my card and will probably be filing a claim with my bank soon if I don't receive my items.

19 December 2016
Unprompted review
Rated 1 out of 5 stars

Didn't Receive Merchandise

A company that sells product but does not deliver or respond to customers calls and emails shouldn't claim to have Good Customer Satisfaction. I ordered the Dallas Cowboys nightlight, paid for it and never received it in the 7 to 10 day delivery period and they never answered my phone calls or emails when I attempted to track my shipment. I would hate to think they are intentionally not honoring their business ethics.

Disgruntled Consumer.

10 November 2016
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Quick to take your money but when I went on website to get a tracking # for my order, it's still not available after 6 days, an order states Unfulfilled. Tried calling them several times with no reply.

5 November 2016
Unprompted review
Rated 1 out of 5 stars

very poor

I ordered approximately $55 worth of merchandise. They were quick to deduct the my credit card. I called twice and sent 3 emails. I never received a response or a return call. DO NOT give them any money! Worst customer service, and facebook should not associate with such a business.

18 August 2016
Unprompted review
Rated 1 out of 5 stars

Never received order; zero response from company

I put in an order for these amazing SJ sharks leggings I was so excited about on April 1. Never received them. Order on my account still says unfulfilled. I've emailed, called - they never answer, left voicemails, written on social media and get NOTHING. Its almost July. Calling my bank about disputing the charge, but it may be too late and now I'm livid. I've never had this experience ever before. Looks like an absolute legit company. Say they have 24/7 customer service. All lies. I've never written about a company like this. Absolutely worst shopping experience of my life.

25 June 2016
Unprompted review

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