Fallwithgrace Reviews 200

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautifully crafted products, noting their exceptional quality and durability, often exceeding expectations. Many people appreciate the seamless ordering process and the quick delivery, even for personalized items, with good communication throughout. Reviewers frequently highlight the company as a fantastic family-run business that provides unique, high-quality items, often becoming repeat customers. However, some customers experienced issues with product consistency, noting significant color differences in items ordered at different times. There were also instances of damaged deliveries, which some reviewers attributed to inadequate packaging, and a few reported difficulties in getting a response from customer service regarding these issues.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing delight over the craftsmanship and... See more

Quality

People report positive experiences with quality, consistently praising the craftsmanship and durability of... See more

Order

Consumers find the ordering process to be a positive experience, often praising the good communication... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Solitaire board, beautifully crafted from stunning oak wood. Great to look at and lovely to touch and play the game. Easy website to navigate and place the order. Quick delivery for a handmade per... See more

Rated 5 out of 5 stars

I have just received my coasters from Fall with Grace which I am going to gift to our family as part of their Christmas present. Kate even bundled each of the coasters up into individual family group... See more

Rated 5 out of 5 stars

Great customer service, it’s so nice to have a personal touch. Very good communication and went out of their way to meet my delivery date as going away. Delivery seamless and package well packed... See more

Company replied

Rated 5 out of 5 stars

Fall With Grace are a fantastic family run small business with fantastic high quality products. We have bought 9 items over the years, a mix of gifts for others and items for ourselves. From notepad h... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased the mini stand for my 18…

Purchased the mini stand for my 18 month son, it’s such a wonderful feature in the bedroom and makes busy mornings getting ready for nursery much easier having the outfit out and planned.

I also purchased the junior stand for my clothing shop that in a few years I’ll use for my son.

I absolutely love the idea of these stands it’s one of those buys you think how did I live without this!?

Can’t wait to hopefully get the maxi for myself soon.

Also excellent very responsive customer service on the socials.

Thanks

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Great products great service

Not only was product I ordered (an engraved baby hanger stand) absolutely gorgeous and given the personal touches great value for money. The service I received when I made an error with the shipping address was first class. As soon as I told Fallingwithgrace of my error (the day the item was due to be shipped) they were extremely helpful and sorted the problem for me.

10 February 2021
Unprompted review
Fallwithgrace logo

Reply from Fallwithgrace

Hi Claire,

Thanks so much for taking the time to leave us a review! We really are so delighted that you are happy with your baby stand! Thanks again :)

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful!
Loved my little girls hanger
What a beautifully crafted piece and so unusual.

Fabulous people
Beautiful products

10 February 2021
Unprompted review
Fallwithgrace logo

Reply from Fallwithgrace

Hey Kayleigh! Thanks for taking the time out to leave us this review! We are delighted that you are so happy with your baby stand! Have a good day! Thanks again :)

Rated 5 out of 5 stars

Love this little company

Love this little company, bought a alphabet board for my daughter, beautifully made. Looking forward to buying more things in the future when we move and have room for a stand. Company communicated well. Ordered just before Xmas and it still arrived with plenty of time.
Highly recommended to anyone who wants great quality products

9 February 2021
Unprompted review
Fallwithgrace logo

Reply from Fallwithgrace

Hi Beatrice,
What a lovely review! Thanks so much :) I am delighted that you like your alphabet board! Thank you again :)

Rated 5 out of 5 stars

Thank you!

Thank you so much for this beautiful baby hanger. I bought this as a gift for my sister's baby shower and I left it a bit last minute! You went out of your way to ensure my order arrived in time and I can't thank you enough.

17 January 2021
Unprompted review
Fallwithgrace logo

Reply from Fallwithgrace

Hello Miss Penney,

Thank you for leaving us such a glowing review! I hope your sister loves her stand! Thanks again :)

Rated 5 out of 5 stars

Perfect in every way!

Absolutely in love with the beautiful personalised heart stand I purchased for my granddaughter. The quality and workmanship is outstanding. It arrived quickly and was well packaged with lovely little extras such as thank you card and decorative string. I would not hesitate recommending this lovely family business and I look forward to ordering from them again in the future.

17 January 2021
Unprompted review
Fallwithgrace logo

Reply from Fallwithgrace

Hello Julie,

Thanks for such a wonderful review! We are so pleased that you are so delighted with your purchase! Thanks again :)

Rated 5 out of 5 stars

Junior stand

I brought the junior stand for my daughter as a present for starting school.
The customer service is quite honestly the best I’ve ever received! The product itself is wonderful and really well made. This family business truly care about the items they are making. We love our stand and can’t recommend enough.

17 January 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous company, fabulous quality, fabulous products

Bought the whitewash star hanger for my new baby nephew & it’s beautiful. I had a question about the engraving which was answered very quickly which is away great. I placed the order on the evening of the last day for pre-Christmas delivery & it came exactly when they said it would and in plenty of time for Christmas. The level of craftsmanship is outstanding. I can’t wait to see his little outfits on it.
I was so impressed with the company and quality of the product that I have ordered an alphabet board for my other nephew’s upcoming birthday and hoping to order one for my son too.

17 January 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love my wooden hanger

Absolutely love my wooden hanger, gorgeous keepsake. Easy to use website, quick turnaround and excellent customer service. You feel like they care about you. X

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products, made by people who care

I love this small business and buy from them for family and friends whenever I can. Not only are the stands beautiful (making the perfect gifts for children or parents) they’ve also started making personalised activity alphabet boards, another hit amongst my friends and their kids. The packaging is beautiful and you can really tell from the quality of the products how much time and effort goes into each item! Just fab all round...

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Beautifully Hand Crafted

I bought 2 stands for my niece's for Xmas. They are beautifully hand crafted and easy to assemble. I love seeing pictures of their pretty outfits laid out in advance.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Treasured Gift for a new baby

Beautiful unique stands that make stunning and original gifts. I have bought several for family and friends and everyone has loved them. Easy to order, they come beautifully packaged and the attention to detail adds a really nice touch making it feel like a very special gift.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Stunning stand

Stunning stand. Very easy to put together and the provided instructions are clearly outlined. The stand is just as gorgeous in person as in photos. Makes dressing a baby a delight. I’m excited to lay her clothes out everyday. Perfect baby shower gift.
Worth following on Instagram so you can see new product launches.

16 January 2021
Unprompted review

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