Do not hesitate if you’re considering a purchase from Fallers. Customer service is exemplary, I made a huge mistake with my order; they were so gracious, it was sorted out and all is well. I was looki... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company goes far above and beyond other to lead the way in customer service and what shopping local is Al about I forgot to o add a item to my delivery next day email to get it added on but... See more
It was my second time purchasing from Fallers Jewellery, online. Both my watches came in good condidition. I love that they even send a beautiful paperbag i would have gotten if i purchased in per... See more
Company replied
I ordered the opal sterling silver claddagh to celebrate my Irish grandma and I'm in love with it. It fits perfectly and the order process was smooth, it came even faster than I anticipated. The ring... See more
Company details
- #5 of 21 best companies in Jewelry Store
Written by the company
Fallers Jewellers Since 1879. Family owned jewellery store in Galway, Ireland. Fallers are makers of the Claddagh ring. We deliver wide range of jewellery both precious and semi precious worldwide.
Contact info
Williamsgate St, H91V3WC, Galway, Ireland
- 091561226
- info@fallers.com
- fallers.ie
4.9
Excellent
678 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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My order came very quickly after i…
My order came very quickly after i placed it. Very happy with my purchase.
11 April 2026
Reply from Fallers Jewellers
Thank you for your review. We're glad to hear your order arrived quickly and that you're happy with your purchase. We appreciate your support.
Beautiful gift wrapping
I was so impressed by the beautiful gift wrapping of my order. Both pieces were wrapped in lovely Fallers gift paper and I was also given small gift bags too. Such a nice touch!
4 April 2026
Reply from Fallers Jewellers
Thank you for your lovely review Sinead. We're delighted to hear you were impressed with the gift wrapping and the extra touch of the gift bags. We really appreciate your support and hope you enjoy your purchas
Unbelievable service
Unbelievable service I ordered it at lunch time and ut was delivered the very next morning. It was presented beautifully. Excellent service
25 March 2026
Reply from Fallers Jewellers
Thank you for taking the time to write this lovely review Shirley! We’re delighted you loved the quick delivery and presentation—really appreciate your support.
Gift found and received in perfect time
Found what i was looking for, perfectly in time for the gift I wished to make.
22 March 2026
Reply from Fallers Jewellers
Thank you so much for taking the time to write this kind review Antonello. We're delighted you were able to find what you were looking for!
Excellent service
Excellent service. I ordered a ring it came on time and the way it was packaged was
Exceptional. I will purchase from this jewellers again.
9 March 2026
Reply from Fallers Jewellers
Thanks so much Theresa! We’re delighted you loved the ring, the packaging and that it arrived on time. We look forward to serving you again!
The ring is beautiful and came in a…
The ring is beautiful and came in a timely manner. Ordering was very easy
2 March 2026
Reply from Fallers Jewellers
Thank you so much Gail! We’re so pleased you love the ring and that everything—from ordering to delivery—was smooth and on time.
Reply from Fallers Jewellers
Thank you so much Owen! We’re delighted you appreciated the prompt delivery and updates.
The service was very quick and…
The service was very quick and efficient.
Unfortunately after only a few wears one of the chain locks broke off the chain.
4 March 2026
Excellent service ..
Excellent service ... earrings arrived fast and tracked ...and are lovely x
18 February 2026
A beautiful shop,
A beautiful shop,
With a fabulous selection of items.
Parcel wrapped so well.
Speedy delivery.
I would highly recommend this store.
18 February 2026
Customer service excellent
Customer service excellent. I bought a claddah ring for my wedding in July this year and came fast and it fits really well like a glove.
Really happy with purchase !
1 February 2026
Very fast delivery to Denmark and I…
Very fast delivery to Denmark and I love my new ring😊
9 February 2026
Perfect transaction
Very well packaged and speedy delivery.Very happy with both the item and service.
2 February 2026
Fantastic range fast delivery have…
Fantastic range fast delivery have ordered from website a few times
6 February 2026
First class in every way
First class service from start to finish.
Customer support for online purchase was incredibly friendly, accommodating and helpful - went above and beyond and nothing was too much trouble - I couldn’t have wished for more.
My purchase arrived beautifully presented- wrapped in luxurious fallers wrapping with additional wrapping and ribbon so that I could view the claddagh ring myself before wrapping it and presenting it on Valentine’s Day.
And the ring itself- just stunning.
It’s no wonder Fallers has lasted the test of time - go nowhere else for your jewellery- you won’t be disappointed. Thank you - G
31 January 2026
Excellent service
Excellent service, amazing ring absolutely stunning and so beautifully packaged and super fast delivery
My daughter will cherish for many years to come I’m sure!
29 January 2026
First class personal service
First class personal service, even through an online order. Spoke with Jessica in their Mail Order dept. She was fantastic! Helpful and nothing was too much trouble. She was a credit to the company and a joy to deal with. Cannot recommend Fallers highly enough. Excellent experience.
19 January 2026
Amazing service from start to finish…
Amazing service from start to finish would highly recommend
25 January 2026
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