Item arrived and looked nothing like what was advertised. Webpage says UK but returns are at your own expense to China. Once I asked for a refund they stopped responding. Stay clear of this company,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ACHTUNG: Rücksendekosten trägt der Käufer, mit DHL und dann noch mit Sendungsverfolgung an: Company: Yiwu Cujia Trade Co., Ltd Addresse: 2nd floor, Building 9, No. 887 Changchun West Rd. Ch... See more
I am amazed DHL associates itself with Falkenstein Textil . Why are our respective Governments permitting third rate Chinese kitch into Europe? There is no Retour label , just some obscure instruction... See more
Thieves! They steal from people, take money and don't send the goods back - returns are impossible. Zero contact, just a vending machine! It's best not to order anything there.... Diebe! Si... See more
Breach of guidelines
No return address in Europe
Extremely bad quality, cheap product
Return Adress in Asia.
Don't buy anything
16 October 2024
Unprompted review
What the hell is this ?!?!
What the hell is this ?!?!
Ordered a long coat for 70€ and it took 3 weeks to come from CHINA
ABSOLUTELY HORRENDOUS QUALITY
THEY DIDNT EVEN BOTHER TO STAMP A damn LOGO ON IT !!!
16 October 2024
Unprompted review
Zlodzieje i oszusci!
Thieves! They steal from people, take money and don't send the goods back - returns are impossible.
Zero contact, just a vending machine!
It's best not to order anything there....
Diebe! Sie bestehlen die Leute, nehmen Geld und schicken die Ware nicht ab - Rückgabe ist unmöglich.
Null Kontakt, nur ein Automat!
Am besten ist es, dort nichts zu bestellen....
Zlodzieje! Okradaja ludzi, pobieraja pieniądze i nie wysylaja towaru - zwrot jest niemozliwy.
Kontakt zerowy tylko automat!
Nie zamawiac najlepiej tam nic...
31 August 2024
Unprompted review
Terrible quality products and Very bad customer service
Terrible quality products, the return fee is more then the item itself around €35 and needs to be sent recorded to China which is impossible
30 September 2024
Unprompted review
Buyers Beware
I ordered 2 pair of walking shoes that were advertised as being from the company Camel. After 3 weeks what arrived from China was nothing like I had ordered. I received cheap sneakers that were not what I had ordered. I wrote several emails to the company in both English and German without receiving any reply. I disputed the charges on my VISA but was advised that there was nothing that they could do to assist. Do not falsely believe that you can successfully dispute what is obviously fraudulent business practices from this company.
8 July 2024
Unprompted review
I am amazed DHL associates itself with…
I am amazed DHL associates itself with Falkenstein Textil . Why are our respective Governments permitting third rate Chinese kitch into Europe? There is no Retour label , just some obscure instructions to return via DHL to an address. Falkenstein is not cheap but cheap and nasty. My advice, stay clear of this company or you'll get your fingers burnt
5 August 2024
Unprompted review
hacked my facebook account avoid this…
hacked my facebook account avoid this company
26 February 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.