First time buying with this company
First time buying with this company, the earings i bought were beautiful and really good quality, the customer service was also excellent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A British jewellery brand built around pieces designed for real life. Falienne creates waterproof, tarnish-resistant jewellery made from stainless steel with PVD gold finishes - materials chosen to last. Jewellery you can wear daily, without the anxiety.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time buying with this company, the earings i bought were beautiful and really good quality, the customer service was also excellent.
The necklace was exactly what I had been looking for. Delivery was on time and the necklace is beautiful and both on trend and classic at the same time. Very happy with my purchase.

Reply from Falienne
Rachel at Faliene has been amazing , keeping me in the loop when there was a delay with my order .
Bonus - the ring was definitely worth the wait -stunning !
Would 100% buy from this brand again xx

Reply from Falienne
Great experience - lovely earrings, promptly posted - and great customer service.

Reply from Falienne
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.