Fakeheroesclo Reviews 

221
•
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I like the clothes. But I didn’t get sale prices or free shipping even though I met those standards. That was kind of the point. I even emailed and got no response. Perhaps I had the wrong email. I ev... See more

Company replied

Rated 2 out of 5 stars

Ordered 4 t shirt’s although if stated I would of been ok with it but clearly t shirts out sourced to be printed or worse which is the only way why it took about two weeks to arrive, no communication... See more

Rated 1 out of 5 stars

Tshirts delivered to the wrong address as shown in the pictures provided by the delivery service. I emailed the company about this and potential next steps considering the unfortunate circumsta... See more

Rated 3 out of 5 stars

Quality is decent, if anything runs slightly small. Main issue was the communication. Ordered the item, chase 3 times to no response, then after a week and a half, shipping info sent. Likely do... See more

Company details


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2.3

Poor

TrustScore 2.5 out of 5

221 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(221)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service & looks, ok-ish quality

Delivery took almost two weeks (which is fine since its from UK to Germany). The prints look really good but I was a bit disappointed in the quality of the t-shirts. I really expected it to be higher, the fabric is rather thin, what a pity!

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Good quality at affordable prices

Ordered a t-shirt for myself as i really like the designs,good quality logos and materials.
Took about 3 weeks to arrive but to be fair it was right in the middle of postal strikes so not really their fault.Would definitely buy from them again.

12 December 2022
Unprompted review
Rated 1 out of 5 stars

Nothing from FakeHeroes

Purchased an order October 31st and emailed them at the start of January. It is now January and I haven’t received my shirts, a shipping email, or a response to any emails.

Feels like I got scammed

17 November 2022
Rated 1 out of 5 stars

Inexistent customer service.

Placed an order on black Friday which were my Christmas presents, after 40 days, I hadn't received the product, when I enquired it took too long to get a reply saying " we'll make a refund".
Not reliable at all.

16 December 2022
Unprompted review
Fakeheroesclo logo

Reply from Fakeheroesclo

urghh , not sure what's worse, your maths or this review.
You ordered black friday (you actually ordered 1st Dec)

The tracking goes dead mid Dec, very unfortunate but stuff does get lost in the post, we can't help that, i can't fly to Germany and deliver it myself, I'm not santa.
You emailed 3 times in 2 days (20th and 21st dec) demanding a refund or the products by Christmas, it was impossible to get a new order sent out to you in Germany in the 3 days available before christmas so i issued a full refund straight away

what a nightmare we are hey.
Oh, all that was 21 days. Give your head a wobble

Rated 5 out of 5 stars

Stumbled across via AD, great find!

Stumbled across this brand via an AD on Instagram. Only started browsing as an idea for Xmas presents for my boyfriend. Ended up buying myself and him a T-shirt. Great quality of fabric, great details in the designs and printed very well. I love mine and hope he likes his when he gets it. Will be ordering more in the near future :D

25 November 2022
Unprompted review

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