Faithoutfit Reviews 

211
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, most reviewers were unhappy with their experience overall. Consumers reported that items arrived much later than expected, often with severe shipping delays and missing tracking information. Buyers also highlighted widespread issues with poor product quality, cheap materials, and sizing that did not match the descriptions. Additionally, customers struggled to get help when trying to resolve these problems through customer service channels. The minority of people were satisfied with the fast delivery and received items that matched their expectations well. Some reviewers praised the helpful customer support and the impressive quality of certain purchased products. Other buyers mentioned that their orders arrived promptly and the items were neatly made.

What people talk about most

Product

Customers consistently note negative experiences with product quality and sizing discrepancies. Reviewers... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the substandard... See more

Order

Customers had negative experiences with order fulfillment, highlighting long delivery delays and a lack of... See more

Customer service

People report negative experiences with customer service due to widespread communication breakdowns and... See more

Delivery service

Reviewers express strong dissatisfaction and frustration regarding the delivery service, frequently citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more

Company replied

Rated 2 out of 5 stars

Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more

Company replied

Rated 2 out of 5 stars

Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more

Company replied

Rated 2 out of 5 stars

Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.

Company replied



Contact info

2.0

Poor

TrustScore 2 out of 5

211 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(211)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered for fingers crossed

I ordered for fingers crossed, I was cancer free. Which i had the fantastic news on Monday.
I chased it up, they said been delivered, I didn't have it, they said they would send a replacement, asked if it was 2 they found, which they weren't, I wouldn't deal with them again
Terrible Service

19 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 2 out of 5 stars

Dang

Dang. Made the same mistake again! Ordered 5 shirts after Charlie's assassination. I realized after a couple weeks had passed that perhaps this supplier was in China. Sure enough, the shirts arrived and they are cheap China made boxy...no fit or design. No tags to show material (I thought I ordered cotton). My clue should have been on their website it doesn't give location of the shop which always means NOT in America.

22 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it.
For prompt resolution, please contact our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

Faith Outfit is a fraudulent company…

Faith Outfit is a fraudulent company that preys on Patriotism and Charlie Kirk copycat. Made poorly in China delivery is a runaround process where often products never get delivered. BEWARE
IF I COULD GIVE ZERO STARS I WOULD

21 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

I ordered a shirt on 9/17/25 SCAM

I ordered a shirt on 9/17/25. Never received it. They hit my card immediately.

17 September 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. Perhaps there was a logistics issue with your order, and to protect your rights, we have issued a refund. If you have any further questions, please contact our customer service at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 5 out of 5 stars

Great fitting shirts

I wasn't sure at first if I was going to receive my order. I read reviews on Google and they were not favourable. However my order was deliverd within 3 weeks the fit is perfect and the quality of the material and print is excellent. On my experience of dealing with this company I am now quite comfortable ordering more shirts.

18 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM CUSTOMER SERVICE RESPONSE

After I posted the review yesterday and filed a complaint with PayPal I received this email from customer service...
"Thanks for your email.
I’m Yori ,I will deal with this case for you.
First, I’m truly sorry the product didn’t meet your expectations. That’s not the experience we want you to have.
Our only return address is in Shenzhen, China.Since international returns can be costly, we’d love to propose a simpler solution:
Keep the item (no need to ship it back):Accept a refund of USD 22 as a goodwill gesture,but the first step we need you to take is to close the complaint ?
Does this work for you? Just say the word, and we’ll process it right away.Either way, I’m here if you’d like to discuss other options.
Please feel free to contact us if you have any question. Best regards Yori"
This is just as big a scam as the onlie photos of the hoodie I purchased and the ridiculous hoodie I received. So, all of a sudden shipping is difficult between the USA and China? Their resolution is to pay me back lesst than half of what I paid and I get to keep this piece of trash which would go straight into my garbage can. Moreover, it probably cost less than $10.00 to produce the hoodie and giving me $22.00 back they are still making a profit and they are calling it a good will gesture! Also, it is horrendous that they are portraying a relegious and benevolent company. China is not a christian country. This company is scum and I hope they never make another sale.

16 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Item received was a very poor copy of…

Item received was a very poor copy of the item shown. Thin cheap fabric and a very insipid print of the 3d shirt shown. I would not recommend this item.

1 September 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 3 out of 5 stars

Quality was cheap and awful

Quality was cheap and awful! Nothing like the pictures very disappointed
Will not use again
However have now received a full refund so I have rated as a 3 instead of original 1

1 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 3 out of 5 stars

Poor quality

the black section on the front looks faded as if worn, I emailed the company twice and did not receive a reply.. still waiting either a reply or replacement..
After 6 weeks the company finally responded and offered me a full refund, hence now changing my review to 3 stars.. that's a positive ending and good of them for their customer service finally..

15 September 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@faithoutfit.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Very poor quality

Very poor quality. Top misleadingly advertised.

17 September 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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