Fairphone Reviews 29,153

The delivery was quick and the website well laid out.
I did have an issue with the checkout process that I have had before when using the web store to buy spare parts. At the point where the approval via a banking app is needed I have to leave the browser app to grant the approval. When returning to the browser app the transaction is gone. This leaves me in the uncomfortable position of having approved a transaction for an order that appears to have failed. This means that I have to place the order again and hope it doesn't go through twice.
This is most likely an issue with the way the interface with the 3rd party payment processor.

Easy to order, quick delivery. Unfortunately, the material on the phone protection cover is peeling off.

My phone arrived swiftly, setting it up was easy and the packaging was minimal and fine. I'm very happy with it all in all.

The FairPhone is a really good Android Phone - up to speed with similar phones, looks good, feels good.
But on top of all that it's much better for the word.

Fairphone dealt with my order very well, but UPS were not very good, they do not seem to understand what a customer needs from their automated systems. Very difficult to find a way talk to a human to explain my problem. The human only gave me half of a solution to my problem , whilst an acquaintance put me onto the real solution.
Please try using a better courier service.
Great phones by the way!

Online purchasing process has been easy and efficient. Very satisfied with the phone.

Ups lost my package

great ordering experience, good communication during delivery although I didn't get notified that it was at the collection point.

1. I cannot find the "provided tool". Inside?
2. But more importantly the yellow distraction button is sloppy and weak already. And how will it last and age with a phone which is supposed to last long? So weird, why didn't you make it sturdy?

I like that the phone came quickly and the packaging was non-plastic. The new system was easy to learn about, but at the same time i would Mike to habe some Mord information about murena EOS. Like how ca i geht rid oft the preinstalled apps at my desktop, when I' m using other programs instead?

Quick delivery to store close to home.
No fuss just an efficient service.

Good phone
2tb card fitted
Still trying to get MP3 to play 😞

Needed new battery
Ordered, received on time, replaced it within a minute, and it works. It's so simple and a huge advantage over many other devices! Good service, thank you.

Fairphone is the best brand of phones regarding fairstainability. We are super happy with our devices!

Super easy to change the battery, arrived within days, and in time for a trip abroad. Massively increased battery duration (I've had the last one a fair while now) which will be really helpful while I'm travelling.

I like the company ethos, phone arrived in great condition, extended warranty and all other setup was very easy, everything just works.

Decent e-commerce. Only UPS shipping is a bit limiting. Battery life for the Fairphone 6 is underwhelming even compared with a fairly old and used Cat S62.

Ordered a replacement battery. No option to have delivered to home address. Went to collect from collection address, they said didn't have it. Cannot contact ups cannot enter a claim with ups cannot report to ups.
Money paid,No battery, seemingly no recourse,big headache.