I had a very negative experience with this company. We joined on the promise to have the money back but once I made a payment and never received a refund. It seems they have arrangements to remove neg... See more
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See what reviewers are saying
We are very satisfied with the cooperation with FAIRLING. The regular performance calls are very helpful, as they give us tips on how to make the ads even better. The platform is intuitive and user-fr... See more
We've decided to register our brand with Fairling because we thought the first contact we had with them was really attentive and professional. Since then, our first impression has been confirmed all t... See more
Excellent service & people We had a great experience when launching our product on Fairling platform. Every step was explained and reviewed multiple times and the advice given was highly valuable!... See more
Company details
Written by the company
We love diversity. We believe in the beauty of retail. And in the happiness that comes with offering unique and creative products to customers searching for something special out there. We put quality before quantity. And we celebrate conscious shopping in the era of fast consumption. We are FAIRLING. FAIRLING is one of the fastest growing startups in Retail Tech. We digitalize a fast changing market: analogue lifestyle fairs and trade shows. Using smart algorithms, we have created a platform that connects brands and stores with each other easily, fast and online.
Contact info
Westhafenplatz 1, 60325, Frankfurt, Germany
- support@fairling.com
- fairling.com
Hasn’t replied to negative reviews
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I had a very negative experience with…
I had a very negative experience with this company. We joined on the promise to have the money back but once I made a payment and never received a refund. It seems they have arrangements to remove negative reviews, so their public reputation always appears good. I strongly advise staying away.
Happy to have such a partner as Fairling
It is an absolute pleasure working with Fairling for the past five years, and I cannot speak highly enough of their professionalism, integrity, and commitment to excellence. Throughout our partnership, Fairling has consistently demonstrated a strong dedication to mutual success, fostering a collaborative relationship built on trust, communication, and shared goals.
Many thanks to Oliver and his attitude towards working questions, highly recommend to anyone seeking a reliable, collaborative, and forward-thinking partner.
Give it a try
I signed to Fairling in 2022 and they gave me a good support for my business . The team is well prepared and very helpful for all your requests . Unfortunately I didn’t have the time and chance to use it too much and forgot the renewing membership but they were very understanding of my situation and cancel it for me without having to pay an extra year . I recommend to give it a try and if doesn’t work for you you also have a money back guarantee form that you can sign up ( ask better them in advance how that work ) . The team is really nice and helpful !

Reply from FAIRLING
STAY AWAY. WORTHLESS. SCAM
They have pledged to return the money after a year if we do not receive at least 5 sales and 10 wholesale requests. We paid 1200 euros for one year. We received zero sales and zero requests. They refused to return us even partially, citing the fact that we had not signed some hidden money-back assurance paper, which simply serves to justify their refusal to pay. We are a respected brand, yet we got sales on Faire over the same time period doing nothing. Fairling has a stupid Ads system that you have to run and renew every month. If you fail to renew, you will not receive a refund. Stay away. Do not spend your time or money.

Reply from FAIRLING
No Results through the expensive platform
We have been on Fairling for 2 years with a membership of 1.188 Euros per year. Sadly, we did not yield any tangible results for our brand. Despite our efforts and investment, we did not receive a single contact or gain a single customer through the Fairling platform.

Reply from FAIRLING
Transformed the game
Fairling has truly transformed the game! As a business owner, I've been searching for a platform like this for ages. The ability to connect with manufacturers and promote our products to local retailers is a game-changer. The new subscription model with monthly cancellations is so flexible. Plus, the added services like strategy consulting and personal sales assistants are incredibly valuable. Fairling is a one-stop-shop for businesses looking to grow and thrive.

Reply from FAIRLING
Great service and collaboration
We have always had a great cooperation with the whole team at Fairling. A great service for brands interested in finding retailers across Europe. Truly recommend to all brands out there wanting to expand internationally!

Reply from FAIRLING
Fairling is a great initiative
Fairling is a great initiative to connect handcrafted brands to the market. Great people and customer service!
Easy to navigate and set-up. Quick connections to the shops and people behind it.

Reply from FAIRLING
Great wholesale platform
Fairling is a great wholesale platform that seamlessly bridges the gap between brands and retailers in Europe. Upon signing up, their team goes the extra mile to assist you in fashioning your brand page and crafting captivating ads. Moreover, even after launching your inaugural ad, they continue to provide invaluable tips and tricks, to promote your brand to retailers.

Reply from FAIRLING
An interesting platform for B2B and…
An interesting platform for B2B and getting noticed in a saturated market. The team is also very friendly.

Reply from FAIRLING
FAIRLING = FAIR and HONEST
Fairling is basically what they claim to be : bringing together brand and store without ANY hidden commissions. Fair, honest - best support ever!

Reply from FAIRLING
We are a Lithuanian brand and Fairling…
We are a Lithuanian brand and Fairling was a great platform to get exposure🙂

Reply from FAIRLING
Cooperation with Fairling
I'm happy that I had a chance to work with a team of Fairling, very professional and friendly ladies. They share their knowledge of brand management, advertising, catalog development etc. This platform definitely gives small brands a chance to get noticed outside of their home country.
Thanks!

Reply from FAIRLING
Thank you!!
Choosing Fairling was a strategic move for my brand. The personalized experience and Strategy Consultants' support helped me navigate the platform seamlessly. The access to relevant leads and the opportunity to showcase my brand's story to new retailers is a game-changer. Fairling truly understands the dynamics of effective B2B marketing.

Reply from FAIRLING
I am owner of a french organic…
I am owner of a french organic cosmetics brand since 2010 and I already work with many partners in France.
I was thinking Fairling was an opportunity to sale in Europe but let me say that : Fairling is just incompetent !
They are opportunistic and their team do not know follow their customers...
I tried to make the Management understand that it was not normal to automatically delete after one year, the credit that we buy to do campaigns on their platform and thus try to obtain potential customers with whom there has been no interaction in 1 year!!! Impossible to get an appointment to discuss it, simple exchanges of emails that went unanswered... They take nothing into account and simply force you to re-credit your account to continue the collaboration... In short, it was a big mistake to think that our brand could have business opportunities with Fairling.
Please, dear brands go your way, there are much more competent solutions to make turnover.

Reply from FAIRLING
Expanding Horizons with Fairling
I've always been cautious about using online platforms, but Fairling has surpassed my expectations! Their approach is revolutionary and highly efficient. Within days of joining, I noticed a significant increase in our brand's outreach. The team's dedication is commendable; they don't just provide a service - they partner with you. Their insights have helped streamline our ad campaigns and targeting, resulting in tangible results. The platform's user interface is a breeze to navigate, and the responsiveness from the team, especially from Antonia, has been nothing short of outstanding. For any brand looking to upscale and connect with potential retailers, Fairling is a must. I wholeheartedly recommend it.

Reply from FAIRLING
Higher visibility to industry professionals
An excellent opportunity for small brands to get visibility and connect to like-minded industry professionals. We usually send hundreds of e-Mails to shops, but that's super time-consuming, and you mostly end up in their spam. Through Fairling, you reach thousands of shops looking for small brands with only a few clicks. The onboarding is easy, and the team helps to understand and improve your results. Another helpful add-on: you can link your wholesale catalogue to it and allow the shops to see all your current products.

Reply from FAIRLING
A new Platform
We are totally happy, super helpful team to make the whole brand more successful in the market. I see Fairling as a new advertising platform to strengthen my brand with professional advice. We reach over 3,000 retailers and place our ads every week - where else can you get that? It's a very valuable help for us to continue building our brand. And our contract is monthly.

Reply from FAIRLING
Please don't sign up, save up and attend a real tradeshow
Unfortunately I would like to advise anyone wanting to sign up to this platform to avoid. I just want you to use your money wisely if you are a start up maker/designer. Here is my experience. I have been running my business successfully since 2012 and have a great portfolio of existing stockists. My aim was to add few more from Germany and France. I decided to give this platform a go. I have run enough adverts on it to come to this conclusion... The quality of the shops is poor, really poor. I was missold the vision and shown few upmarket stores. The SEO of the platform is substandard, the lay out of the dashboard is a joke, the average opening rate of the newsletter that your adverts are run is about 35 % and the statistics you get from each is degrading. The whole feel of the platform once you are in is like a sixth form college IT project, do not get fooled by their fancy Instagram campaigns. I know I won't be getting any refund as you need to sign up for a long period of time and their T&C's are designed to fob you off. After several adverts without any outcomes I reached out to the team and had a phone call with one of their marketing advisor who was lovely but unfortunately the advice was somehow contradictory to what the platform is supposed to do. In short I was advised to advertise to everyone which is not really the idea of tailored match making. I joined in January 2023 with €950 12 months fee (this was with 20% discount - should have listen to the alarm bells once offered a discount). Someone somewhere in Germany made a bit of cash on this and from seeing the reviews on here if they don't cease the company by the end of this year I will be surprised. Really disappointed with the experience and quite embarrassed to have fallen for it and to waste my money.

Reply from FAIRLING
I worked with them on 1 year membership…
I worked with them on 1 year membership and it was a big mistake. I didn’t have a single contact or a message from a potential client.
It’s the only wholesale plateform that I paid for and the only one that I havent earned a single penny.
Don’t invest in them!

Reply from FAIRLING
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