Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as fast, professional, and... See more

User experience

People report positive experiences with user experience, consistently praising the fast, simple, and... See more

Response time

Users describe positive interactions with response time, highlighting prompt communication and quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, respectful, and supportive... See more

Staff

Consumers find staff to be positive, describing them as polite, knowledgeable, and professional. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very Easy To Deal With

Very Easy To Deal With, application was easy too. Changing dates for repayments could be better, once of changes is limited.

26 September 2025
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Reply from Fair Go Finance

Thanks for your feedback, Tracy! We're glad to hear the application process was easy for you. Regarding repayment date changes, this is actually possible, and our support team would be happy to help you with this. Please don't hesitate to reach out to them by phone on 1300 324 746 or by email at info@fairgofinance.com.au

Rated 5 out of 5 stars

So very easy and best easy to apply send information…

So very easy to apply send information ask for the amount you need send and no time later you have your money
Thanks for making it so easy

8 July 2026
Fair Go Finance logo

Reply from Fair Go Finance

Thanks Charlie for sharing your experience! We're so glad the process was quick and easy for you. It's great to hear you had the money you needed in no time.

Rated 5 out of 5 stars

Easy and Quick

The process was so easy and quick.

7 July 2026
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Reply from Fair Go Finance

Thanks for your review! We're delighted to hear the process was easy and quick for you, that's exactly what we strive for.

Rated 5 out of 5 stars

Everything is so easy with…

Everything is so easy with applications. Team members are always helpful and easy to talk to.

5 February 2026
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Reply from Fair Go Finance

Thank you so much for the lovely review! We're really glad to hear the application process has been easy for you, and that our team has been helpful and easy to talk to, we'll be sure to pass along the kind words to them.

Rated 5 out of 5 stars

Reliable dependable

Reliable dependable

8 July 2026
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Reply from Fair Go Finance

Thank you for the review, George! We're so glad you found us reliable and dependable, that means a lot to us.

Rated 5 out of 5 stars

Straight forward process from start to…

Straight forward process from start to finish

7 July 2026
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Reply from Fair Go Finance

Thanks for the great feedback, Anita! We're so glad the process was straightforward for you from start to finish - that's exactly the experience we aim to deliver. Thanks for choosing Fair Go Finance!

Rated 5 out of 5 stars

The whole process to apply is quick and…

The whole process to apply is quick and easy.

7 July 2026
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Reply from Fair Go Finance

Thanks so much for taking the time to leave a review! We're so glad to hear you found the application process quick and easy - that's exactly what we aim for.

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

3 July 2026
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Reply from Fair Go Finance

Thank you for your feedback! We're really glad to hear you had fantastic service. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Peoples Choice

The company is very fast and efficient in providing a service. They always keep you updated on the progress of you query.

2 July 2026
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Reply from Fair Go Finance

Thank you for your feedback! We're glad you found our service fast and efficient, and that our team kept you updated throughout. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

The process is easy and fast answers…

The process is easy and fast answers and quick to do

3 July 2026
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Reply from Fair Go Finance

Thanks for your feedback! We're glad the process was easy and fast, with quick answers along the way. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Great communication

Great communication, service

2 July 2026
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Reply from Fair Go Finance

Thank you for your feedback! We're glad you had great communication and service. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Quick connection

Quick connection. Great experience. Thank you

1 July 2026
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Reply from Fair Go Finance

Thank you for your feedback! We're glad you had a quick and great experience. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Excellent service

Excellent service

30 June 2026
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Reply from Fair Go Finance

Thank you for your feedback! We're really glad to hear you had excellent service. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Always helpful

Always helpful, easy to deal with, quick results on loan applications, reasonable rates, and can always pay extra without penalty.

30 June 2026
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Reply from Fair Go Finance

Thank you for your detailed feedback! We're glad you've found our team helpful, the process easy, and results quick, and that our rates and flexible repayment options have worked well for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Yes it is reliable.

Yes - years of growing trust. Great service to have and not ugly at all.

1 October 2025
Fair Go Finance logo

Reply from Fair Go Finance

Thank you for your feedback and for your continued trust over the years! We're glad you've had a great experience with our service. We appreciate you taking the time to share this.

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