Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as fast, professional, and... See more

User experience

People report positive experiences with user experience, consistently praising the fast, simple, and... See more

Response time

Users describe positive interactions with response time, highlighting prompt communication and quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, respectful, and supportive... See more

Staff

Consumers find staff to be positive, describing them as polite, knowledgeable, and professional. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fair Go is always fair and quick to…

Fair Go is always fair and quick to provide an answer. Customer service is great, and the money is in the account very quickly. Highly recommend. The application process is quick and easy. It was an overall great experience.

15 August 2026
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Reply from Fair Go Finance

Hi Cathryn, Thank you for your continued support and recommendation! It’s wonderful to hear that you’ve consistently had a positive experience with our service, from the application through to receiving your funds. We really appreciate your kind words.

Rated 5 out of 5 stars

The Fair Go team were incredible!

The Fair Go customer representative was polite, knowledgeable and actually listened to me and about my situation. After a couple of further questions, I had finance. A very efficient and informative team. Total ease in applying, fair rates. Very happy.

14 August 2026
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Reply from Fair Go Finance

Hi Rachael, We really appreciate your thoughtful review. Providing friendly, knowledgeable service and taking the time to understand each customer’s circumstances is very important to us. We’re delighted our team could make the experience straightforward and positive for you.

Rated 5 out of 5 stars

Application process was easy and fast…

Application process was easy and fast thank you 😊

14 August 2026
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Reply from Fair Go Finance

Hi Jodi, Thank you for taking the time to leave a review. It’s great to know you found the application process simple and efficient. We hope we can help you again in the future!

Rated 3 out of 5 stars

Application process

Application process was straightforward and simple. Just a few minor IT issues that needed a phone call through to the customer service team to solve, who were very helpful.

14 August 2026
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Reply from Fair Go Finance

Hi Peter, Thank you for sharing your feedback. We’re glad to hear you found the application process straightforward and simple, and that our Customer Service team was able to quickly help with the IT issues you experienced. We appreciate your patience and your feedback, as it helps us identify where we can make the experience even smoother.

Rated 5 out of 5 stars

Great to deal with …

Easy to apply and quick with there response money was there the same day very happy with them .

14 August 2026
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Reply from Fair Go Finance

Hi Jason, Thanks so much for your feedback! We’re really pleased to hear the application was easy and you received your funds so quickly. We appreciate you choosing Fair Go Finance.

Rated 5 out of 5 stars

Easy great and fast approved when…

Easy great and fast approved when others wouldnt

13 August 2026
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Reply from Fair Go Finance

Thanks so much for sharing this! We're really glad we could get you approved quickly and easily when you needed it most.

Rated 5 out of 5 stars

Wonderful experience

Wonderful people to talk to on the phone very helpful wouldn’t go anywhere else besides this great place for a loan

13 August 2026
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Reply from Fair Go Finance

Thanks so much for these lovely words, Daniel! We're thrilled our team could help and make you feel well looked after on the phone.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient . The process was so easy.

12 August 2026
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Reply from Fair Go Finance

Thanks for the great feedback, Lisa! We're so glad the process was fast, efficient, and easy for you.

Rated 5 out of 5 stars

Thanks so very much Fair Go Finance yet…

Thanks so very much Fair Go Finance yet again you have come to my rescue and helped me out with a top up on my loan which has helped me immensely….

12 August 2026
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Reply from Fair Go Finance

Thanks so much for these kind words, Wendy! We're really glad we could help you out again with your top up, knowing it made a real difference means a lot to us.

Rated 5 out of 5 stars

No fuss

No fuss - Easy Application process

6 August 2026
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Reply from Fair Go Finance

We're glad the application process was quick and hassle-free for you. Thanks for the review, Lorraine!

Rated 5 out of 5 stars

Happy with the outcome

Happy with the outcome, because of my situation

2 January 2026
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Reply from Fair Go Finance

Thanks Anthony for sharing this, we're really glad we could help and that you're happy with the outcome.

Rated 5 out of 5 stars

Easy

Simple and easy

6 August 2026
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Reply from Fair Go Finance

Thanks Tim! Glad you found the process simple and easy.

Rated 5 out of 5 stars

Easy and fast.

Ease of application and speed of funds is outstanding.
No calls, all online.

6 August 2026
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Reply from Fair Go Finance

Thanks Erin! We're so glad the easy application and fast funding stood out, glad the fully online process worked well for you.

Rated 5 out of 5 stars

Happy customer

Smooth ,seamless experince with little and great communication

4 August 2026
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Reply from Fair Go Finance

Thanks so much! We're glad the process was smooth and seamless, with great communication along the way.

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