Delivery was fast and I absolutely love the quality of the material, it is exactly as shown on the picture. The bottom was a good fit but the top was a little too big. I wish we had an option of choo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Delivery was fast and I absolutely love the quality of the material, it is exactly as shown on the picture. The bottom was a good fit but the top was a little too big. I wish we had an option of choo... See more
Company replied
Quick response. Offered a swift solution and also provided an additional discount code to apologise. I will be purchasing socks and the black combat trousers today. Looking forward to the rele... See more
I've been wearing Fail Forward clothes for years now, and in my opinion, they are the highest quality clothes for the value. The durability and comfort are unmatched, and the styles always keep me com... See more
Here’s a more natural and genuine version of the review: Title: Great Quality and Motivational Brand I ordered a few items from Fail Forward Clothing recently and was really impressed. The... See more
Fail Forward is a clothing brand that embodies the spirit of resilience and growth through failure. The brand's unique philosophy is centered around the idea that failure is not a setback, but rather an opportunity to learn and grow. The clothing line is designed with high-quality materials and modern styles, with a focus on comfort and durability. Fail Forward clothing are designed to inspire wearers to embrace their mistakes and use them as stepping stones to success.
10 Nello James Garden , se27 9jr, London, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sent clothes back for a refund and haven't received it or heard anything from the company or received a response from my emails. If someone could please get back to me!
I was very impressed with the quality of the clothes. It also came on time given I live in UAE. Looking forward to purchasing more.
Nifty threads and great material. Top quality and fine material. Size not quite true to size compared to previous cargo purchases, or have I gained a few pounds?
Your customer service is nonexistent sent 3 emails and got no response.sorry to say would not buy from the company again
Delivery was fast and I absolutely love the quality of the material, it is exactly as shown on the picture. The bottom was a good fit but the top was a little too big. I wish we had an option of choosing the size of bottom and top separately, that way we'll have a perfect fit up and down. Overall it was a lovely shopping experience.
Thank you

Reply from Fail Forward
I don't know why my item took over two weeks to turn up.
I sent a message to customer service and exchanging my purchase for a black instead of the graphite grey colour i bought which i dont like but its been no response from them till now. I have bought from them before and no issues but now that I know that refund and exchange is not possible, I definitely will not buy from them anymore.
I had the wrong item delivered and have had no response from my email requesting the correct item sent. This is a Christmas present and unfortunately think this will not be sorted before 🫣
Here’s a more natural and genuine version of the review:
Title: Great Quality and Motivational Brand
I ordered a few items from Fail Forward Clothing recently and was really impressed. The quality of the material is excellent – soft, comfortable, and well-made. You can tell they’ve put thought into the design and durability of their products.
What I like most is the positive and motivational message behind the brand. It’s refreshing to find a company that encourages resilience and growth, and it definitely comes through in their designs.
Delivery was quick, and everything arrived as expected. I’ll definitely be coming back for more. Highly recommend giving them a try!
This version strikes a balance between being positive but more down-to-earth. Let me know if you’d like to tweak it further!
Very impressed with my hoodie and bottoms. Great quality at a decent price. Flex and KG weren’t lying!
I recently made a purchase and I am extremely pleased with my experience! First and foremost, the delivery arrived much quicker than I expected, which was a delightful surprise.
The customer service was also top-notch. They were responsive and helpful throughout the process, making it easy to address any questions I had.
Most importantly, the quality of the products exceeded my expectations. Each item was well-made and looked fantastic.
Overall, I highly recommend for anyone looking for great quality clothing combined with excellent service and value for money!!! I will definitely be a returning customer!
The quality was amazing when my tracksuit arrived. The photos didn’t do it justice.
Thanks to FailForward will definitely be back soon.
Amazing Customer service, quality of goods are second to none. 10/10 service from selecting the goods online to receiving the order - Thank you FF Team!
Very comfy, and quality clothing. Look forward to buying more from Fail Forward in the future.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.