Ordered a belt but received incorrect buckle, got in touch with customer service and Raymond was an absolute star! Sorted my issue in no time despite some complications that were out of his control.... See more
Company replied
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Review summary
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The Products are extremely good Quality BUT more importantly for a Gym owner, the Customer Services here are EXCELLENT! Raymond in Particular helped me out alot when a Shipping Company mispla... See more
Company replied
I contacted Factory Weights on Instagram. They were so responsive and helpful. I had some specific questions and requirements and they were able to give me the exact advice and recommendations I neede... See more
Company replied
All you can ask for from a fitness equipment company. Excellent responsiveness customer service via email and can normally get through to someone instantly via a phone call. The equipment it... See more
Company details
Written by the company
Home and Commercial Gym Equipment Suppliers. Heavy on quality light on price. Specialising in dumbbells, kettlebells, weight plates, barbells and gym-racking. Check out our Glasgow based HQ with full showroom of kit.
Contact info
90 Camlachie Street, G31 4AD, Glasgow, United Kingdom
- 0800 470 0945
- help@factoryweights.co.uk
- factoryweights.co.uk
4.8
Excellent
533 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Great products and quick delivery
3 January 2026
Unprompted review
Ordered a few things from here now
Ordered a few things from here now, and shipping is always pretty quick. and of really good quality.I would highly recommend.
6 January 2026
The v bar isn’t as wide as it looked in…
The v bar isn’t as wide as it looked in the photos
2 January 2026
Great service
Super fast delivery, since receiving tracking details.
Products are very durable, can’t fault it!
6 January 2026
Great communication
6 January 2026
A Great Experience
10 days from ordering to delivery, and that included the New Year PH. The delivery people were on time, courteous and polite.
5 January 2026
Great business!
The build quality and price are outstanding! The shipping time was quick too! No complaints at all. Will 100% order again! 💪
5 January 2026
Delivery on time as agreed
Delivery on time as agreed. Interested in some other things, but am rather busy right now.
Thank you
5 January 2026
Ordered twice in last few weeks and no…
Ordered twice in last few weeks and no issue! Very responsive on email and good quality items
4 January 2026
Good delivery time over festive period
Good delivery time over festive period.
And the product ‘ crash pads ‘ better than we were hoping 👍👍
4 January 2026
My kettlebell is great but a little too…
My kettlebell is great but a little too heavy for me. I wasn’t sure what weight I needed as I’m using 8kg and did need to go a little heavier. I’m sure in time it will work for me.
2 January 2026
FIGURE 8 LIFTING STRAPS
Ordered the Figure 8 lifting straps, great quality, very thick and durable material, exactly what I was looking for. Very low price, very high quality. Quick delivery aswell and would definitely order from Factory Weights again.
2 January 2026
Quality
Delivery was fast (particularly as it was over New Year) and easy. The item itself was expensive but you can tell it's top quality and worth the money. Would definitely but from them again
28 December 2025
Folding wall rack
The kit is superb, especially at the price and I’m really pleased with it.
Slight issue with missing bolts, but this was resolved very quickly and easily. Install query was also handled very well by customer service.
My only gripe is the lack of install instructions supplied with the rack. There is potentially a bit of install work required and whilst it is pretty straightforward, some instructions should really be included.
29 December 2025
Bought loads of Gym equipment from…
Bought loads of Gym equipment from Factory weights and my most recent is the new 65kg dumbbells. They are pricey but the quality is worth it compared to other brands. Will definitely use again
17 December 2025
Unprompted review
Recommend for home gyms
I’ve had some really good deals and the customer service is always good. You contact them and they actually reply with answers to questions unlike many companies that just send a stock response.
I’ve bought a trap bar, cable attachments, hex dumbbells and all of a decent quality for my home gym.
Will definitely use them again.
19 December 2025
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