Factoryglassesdirect Reviews 42

The original courier lost the clip on sunglasses I had ordered. FGD immediately dispatched a replacement pair. Excellent service

The sunglasses are perfect. Good value.
I would definitely use FGD again.

I ordered a new pair of prescription sunglasses after my old ones broke right before a big trip. I spoke to Keith, and he promised he would do his absolute best to get them to me in time. True to his word, they arrived in just 8 days with the prescription lenses perfectly done. I am really pleased with the fantastic quality and so relieved they arrived before my holiday. Great customer service - I will definitely use them again!

Great price and exactly what I wanted. I needed to speak with customer service and they got back to me quickly especially over a bank holiday. If you want prescription designer sunglasses I fully recommend.

Great price, easy to order and quick delivery

Easy to use website.
Great selection of designer sunglasses.
Very good price.
Prompt delivery.
Very pleased with sunglasses.
Third time I have used this company and will do so again.

Quality glasses at a good price
2 pairs regular and 2 pairs fitted with prisms
Keith kept me updated as prisms take a little longer, but overall very satisfied

I had a somewhat unusual request. My existing frame from a high street retailer was already 3 years old when an arm broke. The said retailer no longer sourced the same frame. FGD had frame in stock, rang them up, paid for the frame, and posted my complete glasses.

They arrived Monday and were shipped back the same afternoon. Arrived completed and boxed with the original frame.

Friendly and efficient

I didn't receive the driving glasses I paid for! Money lost!! Won't buy from you again!!!

No update on my order, no communication at all on any updates since I paid. All emails I send to them, all bounce back.

It beginning to feel like a dead company and a scam.

Great, efficient, communicative service.

Got two pairs of glasses reglazed and the finished product was sent to me which I am very happy about the quality of my new glasses.

Varifocal glasses sent for reglazing and wasn't sure of ppd. Keith and Dave both really helpful and measurement taken from old lenses. Quick delivery, new lenses exactly as required. Very reasonable cost. The only issue I would change is notification of package received. Otherwise highly recommend.

I ordered Ray Bans something I thought was way out of my price range. Anyway I ordered them with Varifocal lenses and anti glare etc for £144. They arrived. Well they are gorgeous, in a blue frame, fit lovely, look lovely and nice and clear. Definitely recommend RB8901

Dad's readers where absolutely perfect. Quick delivery and really great value for money.

Excellent service

I still haven't received my glasses

They couldn’t have been more helpful , needed a clear lense put in glasses and it was done within a couple of hours. Price was very very good ,service amazing and all done with a relaxing ,friendly atmosphere.
Will certainly go back to have glasses made up in future. Choice of frames were plenty at again good prices, Well done

Very quick turnaround, was made and dispatched in a matter of days, great value, glasses were great and a fraction of the high street price.

Very helpful when I emailed them

The frames I choose were discontinued. Very quick to tell me this and offer alternatives or a refund. Refund was made immediately on request. Clear communications and actions. I would trust this company to do a good job and will come back to them in the future.

Good service and price .I would highly recommend 👍