Fabulous Looks delivered my soon to be discontinued Shelac shades very promptly and well packaged, highly recommend them!
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Review summary
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My order was exactly as advertised. It was dispatched quickly. I have ordered so many mascaras that have not been the one advertised and have had to return them.
Company replied
The correct product arrived quickly which sounds bare minimum but you'd be surprised how often I order one thing and something completely different comes or it takes weeks to arrive!
Company replied
Excellent service by this company, prompt delivery, emails letting me know what was going on and a great product. Very happy with my purchase.
Company details
Written by the company
Fabulous Looks is an online branded cosmetics eShop. It deal in all high street brands, source all items from 100% authentic suppliers and provide them to consumers on much lower price than high street. It makes sure while offering products on lower price, no compromise is made on high standard of customer service. It focusses on no hassle purchase for our customer. It believes in fair trade practice. Featured Brands we deal in Bourjois, L’Oréal, Maybelline, Revlon, Revolution, Sally Hansen, Rimmel, Max Factor, NYX, ESSIE, OPI, CND, Garnier, John Frieda, GOLDWELL, Molton Brown etc.. Shop with confidence its products are Brand new, Sealed and 100% Genuine.
Contact info
87 Park Drive, , LE3 3FR , Leicester, United Kingdom
- 0044 7341226682
- Info@fabulouslooks.co.uk
- fabulouslooks.co.uk
4.5
Excellent
113 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent customer service
Would 100% recommend this company. Great item and fast delivery 👌
8 April 2026
Reply from Fabulous Looks Uk Limited
Thank you so much for your fantastic 5-star review! ⭐️
We're really pleased to hear you were happy with the item and our fast delivery. Providing excellent customer service is something we take great pride in, so your recommendation truly means a lot to us.
We really appreciate your support and hope to serve you again soon. Thanks again! 👌😊
Reply from Fabulous Looks Uk Limited
Thank you for the fantastic 5-star review! We're thrilled we could provide a product that wasn’t available elsewhere. Customer satisfaction is our priority, and we appreciate you choosing us.
Reply from Fabulous Looks Uk Limited
Thank you for your positive feedback. We're delighted that you're pleased with the product . We look forward to serving you again!
Reply from Fabulous Looks Uk Limited
Thank you for your positive feedback. We're delighted that you're pleased with the product and our delivery speed. We look forward to serving you again!
Item was advertised as "Shellac"
Item was advertised as "Shellac"
Item delivered was not "Shellac"
30 January 2026
Reply from Fabulous Looks Uk Limited
Dear John Swain,
Thank you for taking the time to share your feedback and for bringing this error in our product listing to our attention. We truly appreciate you pointing this out.
We have reviewed the issue and have now corrected the listing to ensure the information is accurate going forward. Your feedback has helped us improve, and we’re grateful for that.
If this error caused you any inconvenience or loss, or if you would like to return the item, please let us know. We will be more than happy to assist you and arrange a return or resolution at your convenience.
Thank you again for your understanding and for helping us improve our service. We value your feedback and hope to serve you better in the future.
Warm regards,
Excellent service by this company
Excellent service by this company, prompt delivery, emails letting me know what was going on and a great product. Very happy with my purchase.
16 January 2026
First class service
Easy to purchase, delivery was excellent, packaging perfect ,prices superb ill be back very soon.
12 January 2026
Reply from Fabulous Looks Uk Limited
Thanks for the fantastic review. We’re really pleased you enjoyed the smooth purchase, fast delivery, and great prices. Your kind words mean a lot to us—can’t wait to serve you again soon.
Super fast service
Dispatched the same day I ordered and arrived the next day…fantastic service
29 December 2025
Reply from Fabulous Looks Uk Limited
Thank you for your kind words and 5-star review! We’re so happy you loved our service. We appreciate your support!
I love my order exultant service thank…
I love my order exultant service thank you so much
22 December 2025
Reply from Fabulous Looks Uk Limited
Thank you for your kind words and 5-star review! We’re so happy you loved your order and our service. We appreciate your support!
The correct product arrived quickly…
The correct product arrived quickly which sounds bare minimum but you'd be surprised how often I order one thing and something completely different comes or it takes weeks to arrive!
8 December 2025
Reply from Fabulous Looks Uk Limited
Thank you for the great review! We agree—it should be the bare minimum, but we’re happy to hear we got it right and got it to you quickly. We truly appreciate your support and hope to serve you again soon!
Didn't get my foundation and still…
Didn't get my foundation and still didn't received my refund.
17 November 2025
Reply from Fabulous Looks Uk Limited
Thank you for your feedback. We’re sorry for the inconvenience caused during this busy period. Unfortunately, one of the two items in your order sold out sooner than expected, and we issued a full refund for that item as soon as possible. We appreciate your understanding and hope to have the opportunity to provide a better experience next time.
Reply from Fabulous Looks Uk Limited
Thank you for your kind review! We’re glad you were pleased with your order and the quick delivery. We look forward to serving you again.
Reply from Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Reply from Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Arrived promptly
Arrived promptly, exactly what was ordered and recipient very pleased
Thank you
20 October 2025
Reply from Fabulous Looks Uk Limited
Thank you for your excellent review! We’re pleased to hear you found our pricing great and your delivery fast. We look forward to serving you again.
Great communication
Had issues with the delivery so contacted fabulous looks and a replacement has been promised. Great customer service
13 October 2025
Reply from Fabulous Looks Uk Limited
Thank you for reaching out, and I sincerely apologize for the inconvenience caused due to the delay in your parcel delivery and the lack of timely updates.
We completely understand how frustrating this must have been, especially when expectations are not met. We posted your parcel on time and entrusted it to our national courier partner, but unfortunately, the delivery did not go as scheduled. According to the latest tracking information, the parcel is showing ready for delivery.
While this is outside our direct control, we believe in taking full responsibility for our customers’ experience. As a gesture of goodwill, I would be happy to arrange a replacement item to be sent to you right away. Please let me know if you’d prefer to wait for the current parcel or proceed with the replacement.
Once again, I truly appreciate your patience and understanding, and we’re committed to making this right for you.
My order was exactly as advertised.
My order was exactly as advertised.
It was dispatched quickly. I have ordered so many mascaras that have not been the one advertised and have had to return them.
25 September 2025
Reply from Fabulous Looks Uk Limited
Thank you so much for the 5-star review! We’re delighted to hear your order was exactly as advertised and dispatched quickly. We understand how frustrating inaccurate listings can be, so we truly appreciate you trusting us. Thanks again for your support!
Really pleased with the product.😊😊
26 September 2025
Reply from Fabulous Looks Uk Limited
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you're really pleased with the product. It means a lot to us! If you ever need anything else or have any questions, don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
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