Fabric Care Reviews 42

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and professional demeanor, often highlighting their willingness to go the extra mile. The quality of service, including dry cleaning, alterations, and repairs, is frequently described as excellent, with many noting the efficient and high-standard results, even for delicate items or challenging stains. People appreciate the reliability, quick turnaround times, and the consistent care taken with their clothing. Many consumers have been long-term patrons, emphasizing the trust and satisfaction they have found in the company's services.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and high standards. Customers... See more

Staff

People report positive experiences with staff, consistently praising their friendliness, professionalism, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of dry... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using this dry cleaning service for a while now, and every visit has been an absolute pleasure. Kola and his team are always friendly, and very helpful. My clothes come back perfectly clean... See more

Company replied

Rated 5 out of 5 stars

As a family we have been going to Fabric Care for over 20 years. Kola always remembers us and is welcoming. The dry cleaning is completed efficiently and looks great. Recently, we have asked for alte... See more

Company replied

Rated 5 out of 5 stars

My family of five have been with Kola and his team for almost twenty years. The linens, duvets, mattress pads come immaculate and sanitized. Shirts and suits perfectly pressed. Excellent alterations a... See more

Company replied

Rated 5 out of 5 stars

Wow!!! Kola is amazing, big thank you to him. We went to this dry cleaner last minute and were so impressed! He ironed our trousers perfectly and the customer service was excellent—friendly, fast, and... See more

Company replied


Company details

  1. Dry Cleaner
  2. Laundry Service

Written by the company

Fabric-Care offers professional, high-quality cleaning and laundry solutions for your entire wardrobe and home. Our services include: Dry Cleaning, Shirt Laundry, General Laundry, Suede & Leathers, Repairs & Alterations, Curtains, Rugs, Carpets, and convenient Service Washes. We pride ourselves on our quality guarantee and commitment to excellent customer care. Our reliable delivery service offers same-day options (though 2 days is preferred to ensure the best results). Ready to experience the Fabric-Care difference? New customers SAVE 30% by booking online at www.fabric-care.co.uk; Click 'Order NOW' or 📞 Tel: 0208 674 7192 || Mob/WhatsApp: 07818305913.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brought my cardigan in with a blowout…

Brought my cardigan in with a blowout elbow, done that day, honestly can’t tell where the mend is or how they did it!

2 April 2026
Unprompted review
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Reply from Fabric Care

Thank you so much for the fantastic review! We are so glad we could save your cardigan for you. Our team takes great pride in our 'invisible' repairs, so hearing that you can’t even tell where the mend was is the best feedback we could ask for!

We’re also happy we could get it back to you on the same day. Thank you for choosing us, and we look forward to helping you again soon!

Rated 5 out of 5 stars

Great service

Great service!
I had my coat cleaned - it was done quickly and really well. I'm very happy with everything, and have even taken several other pieces of clothing for cleaning.

19 March 2026
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind review! Truly delighted to hear that you were happy with how your coat turned out and with our turnaround time. There is no bigger compliment than a customer returning with more pieces, so thank you for trusting us with the rest of your wardrobe. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great alterations and customer service

Great alterations and customer service. I would highly recommend.

6 December 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind review! We're delighted to hear that you were happy with both the alterations and our customer service. Your recommendation means a lot to us. We look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent job the best Laundry in Uk…

Excellent job the best Laundry in Uk Thank you so much .

20 November 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with our service and truly appreciate your kind words. It means a lot to be considered the best!

Thanks again for choosing us — we look forward to helping you anytime you need us.

Rated 5 out of 5 stars

Great customer service and was able to…

Great customer service and was able to accommodate my extra requests. Very responsive too!

22 September 2025
Unprompted review
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Reply from Fabric Care

Thank you for the great review! We're so glad we could accommodate your requests and provide the responsive service you deserve. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent service and quality service

My daughter dropped her coat to 2 different dry cleaners and they couldn't clean it. Thank you so much for your service ❤️

17 September 2025
Unprompted review
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Reply from Fabric Care

Thank you for the brilliant feedback! We love a good challenge, so we're delighted that our quality and service made the difference for your daughter's coat. It means a lot that you chose to try us, and we're so pleased you're happy with the result. We appreciate you sharing your experience!

Rated 5 out of 5 stars

Good care and needly dried

Really good care of our cloths. Needly dry and even folded. Great care also when it was Sunday (and the shop was closed) the owner made it a possibility to pick it up.

31 August 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind words! We’re delighted to hear you were happy with the care and service, and we were glad to help with the Sunday pickup. Your support means a lot to us!

Rated 5 out of 5 stars

Excellent

I've been going to Fabric care for a few years now and highly recommend them. My suits always come back looking brand new, and the customer service is excellent.

5 August 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your wonderful review and for being a loyal customer for the past few years! It means a great deal to us. We're thrilled to hear your suits always come back looking brand new – that's exactly the standard we aim for. Your kind words about our customer service are the icing on the cake.

We truly appreciate your high recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

Best dry cleaners in London!!!

Wow!!! Kola is amazing, big thank you to him. We went to this dry cleaner last minute and were so impressed! He ironed our trousers perfectly and the customer service was excellent—friendly, fast, and professional. Highly recommend!

21 August 2025
Unprompted review
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Reply from Fabric Care

Thank you for the amazing review! We're so glad that you were provided with such great, speedy service. We really appreciate your recommendation and look forward to your next visit!

Rated 5 out of 5 stars

Super efficient & great service

Wonderful, efficient service! Super useful text update system 🙌🏼 will certainly use again.

26 July 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your wonderful review! We're thrilled to hear you found our service to be super efficient.

We're especially glad you found the text update system useful – we think it's a great way to keep our customers in the loop! We really appreciate your feedback and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

I highly recommend this service for…

I highly recommend this service for anyone in need of quality dry cleaning and alterations, particularly for school uniforms. The entire experience was efficient, professional, and reasonably priced. I’ll definitely be using them again!

12 July 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind words and recommendation! We're glad to hear you were happy with our dry cleaning and alterations, especially for school uniforms. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication, good pricing and really handy for clothes repairs; really friendly and helpful staff too!

3 June 2025
Unprompted review
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Reply from Fabric Care

Thank you for the lovely review! We're so pleased to hear you’re happy with our service, pricing, and repairs. It’s always our goal to be helpful and welcoming — we really appreciate your support!

Rated 5 out of 5 stars

Fabulous Fabric Care Dry Cleaners

As a family we have been going to Fabric Care for over 20 years. Kola always remembers us and is welcoming. The dry cleaning is completed efficiently and looks great. Recently, we have asked for alterations to be done on some garments. I wasn’t sure if my garment could be mended but Kola reassured me and explained what could be done. I’m very pleased with the result and also the way I was treated.

14 July 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your heartfelt review and for being part of Fabric Care business for over 20 years! We're truly grateful for your continued trust. It’s always a pleasure to welcome you, and we’re so glad you were happy with the alterations and service. Your support means the world to us!

Rated 5 out of 5 stars

Professional, friendly, good value

I really like these guys. Very friendly and profrssional. I've used them quite a lot and they always seem to do a great job. I've also done some tailoring with them which was also super speedy!

12 June 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind words! We’re delighted to hear you’ve had consistently positive experiences with our service and tailoring. Your support really means a lot to us!

Rated 5 out of 5 stars

Excellent dry cleaning and alterations

Excellent dry cleaning and alterations. Always happy to work to my timelines event when they're v short for alterations and goes above and beyond

4 July 2025
Unprompted review
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Reply from Fabric Care

Thank you for the lovely review! We're so glad to hear you're happy with both our dry cleaning and alterations. It's always a pleasure to accommodate your timelines and go the extra mile!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick turnaround so bet grateful to you Kola.

21 June 2025
Unprompted review
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Reply from Fabric Care

Thank you for the most important of support you've given over many years.

Rated 5 out of 5 stars

Best dry cleaner EVER

My family of five have been with Kola and his team for almost twenty years. The linens, duvets, mattress pads come immaculate and sanitized. Shirts and suits perfectly pressed. Excellent alterations and I’ve yet to bring a stain they didn’t master. Can’t recommend them highly enough.

27 June 2025
Unprompted review
Fabric Care logo

Reply from Fabric Care

Thank you so much for your kind words! We're delighted to hear you're happy with the results and our service. It's always a pleasure to help, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Great service and even friendlier…

Great service and even friendlier staff. Highly recommend.

27 June 2025
Unprompted review
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Reply from Fabric Care

Thank you so much for your kind words! We're really glad you had a great experience — your recommendation means a lot to us!

Rated 5 out of 5 stars

My coats always come dry cleaned so…

My coats always come dry cleaned so well! Would highly recommend their services, they are always friendly and willing to help in the quickest time available while maintaining very high standards! Thank you

10 May 2025
Unprompted review
Fabric Care logo

Reply from Fabric Care

Thank you so much for your kind words! We're delighted to hear you're happy with the results and our service. It's always a pleasure to help, and we truly appreciate your recommendation!

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