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Rated 1 out of 5 stars

All summer, I've had issues signing in to F1TV. It just does not work whenever I try to sign in. I then contact them, and they managed to update something that solves it for a short time. But s... See more

Rated 2 out of 5 stars

Error codes, can't use multiview without crashing. Steep price for a very poor streaming experience. No fix or possibility to complain, or get any kind of valuable response. Do not recommend.

Rated 2 out of 5 stars

F1TvPro is a joke. I have no issues streaming any other service and I also play games online with no lag issues. But streaming ANY content from their website (because there's no smart TV app) is a pai... See more

Rated 1 out of 5 stars

There is literally no customer service. The streaming quality is appalling. I can stream multiple 8K videos on Youtube simultaneously, but F1TV won't even stream at basic HD - even on a REPLAY. The... See more

Company details

  1. Motorsports Store

Information provided by various external sources

Formula One is the highest class of single-seater auto racing sanctioned by the Fédération Internationale de l'Automobile and owned by the Formula One Group.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

803 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.4

All reviews

(803)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of money

Waste of money. Can't cast to TV, frequently crashing/buffering.
App doesn't work on 4K TV
No customer service. Will not renew in 2026. Shame as concept is good, and when it worked in 2023 early 2024 it was great.
Avoid!

6 December 2025
Unprompted review
Rated 1 out of 5 stars

It is hard for me to give a 1 star for…

It is hard for me to give a 1 star for F1 TV as they deserve a zero star. One of the worst experiences I have ever had with a company. There service doesn't work on my tv, but worked once on my laptop. I paid for the premium viewing experience yet had to delete those features as it kept freezing my screen. I got to watch one race on my laptop with the deleted features. Tonight I wanted to watch the Vegas race. 3 hours and 44 minutes with F1 tv support and they have completely turned me off from f1. I never got to see even the start of the race. The service won't work on my laptop or my tv and they won't refund if over 30days. Do not, I said DO NOT BUY F1 TV! Im seriously done with this horrible company. F1 tv needs to fix their product and learn how to keep their clients happy. Save yourself the high blood pressure and watch it on You tube after the race. You can watch it for free there in a condensed version and You tube has figured out how to make it work on both the TV and my laptop.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I had my car serviced and M.O.T at Salisbury

I had my car serviced and M.O.T at Salisbury Formula one, very impressed with the Friendliness and helpful staff, they kept me informed throughout. I would not hesitate in recommending them for ALL maintenances. Very professional garage at an affordable costed. Thank you Technician's and back ground staff.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

It looks like the viewers are being rigged like some of the races

I've watched F1 on YouTube in the UK for years, but now I cannot due to some VPN nonsense. It's really disgusting how F1 behaves towards its viewers. I was planning to go to Silverstone next year, but if I cannot see what's happening the rest of the season then what's the point?

Formula 1 in general has gone downhill anyway since the Hamilton/Verstappen disaster and since being pushed to be more commercial in my opinion. It's yet more typical corrupt corporations ruining everything all for greed and control over everything as usual.

How very sad and pathetic. More viewers will go over to Sky and other sports and it will serve you right.

6 September 2025
Unprompted review
Rated 2 out of 5 stars

Monza

Monza: fp1, 2 and 3 shows Lewis full outlap en run lap.
Please change name in F1 Hamilton TV. In fp3 Max has fastest time half way and just 2 seconds exposure.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable level of service

It's insane that F1TV can afford such level of dishonesty and lack of responsibility considering their size.

They've removed features included in my paid subscription without prior notice, and I am now required to pay additional fees to access the same features I previously had. This constitutes a unilateral change to a paid service, which is considered an unfair commercial practice under EU Directive 2005/29/EC on unfair business-to-consumer commercial practices.

I hope more people file official complaints about this.

And yes, their support simply does not exist.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't bother.

To be kind to F1TV, I am going to say that I misread the advertisement. I then wrote for clarification and an explanation. Five days later no response so I wrote again asking for the same clarification. Five days later no response.

I went on line and cancelled my subscription. Two hours later I got a text and was asked why I had cancelled.

Moral of the experience! Hit them in the pocket, then they take notice.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

There is literally no customer service

There is literally no customer service. The streaming quality is appalling. I can stream multiple 8K videos on Youtube simultaneously, but F1TV won't even stream at basic HD - even on a REPLAY. The issue is regardless of device - PC (multiple browsers), ROKU TV, Phone, all are impossibly bad to watch. When I signed up 3 years ago this was truly great, now it's a steaming turd. Regretting having renewed this.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

F1TV Autoplay on windows pc

When I watch F1TV and I'm not watching live, autoplay comes on and starts playing in the middle of the qualifiers. Can't turn off autoplay on windows pc.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

F1TV app poor show

Purchase F1TV app to follow races (due to hospital stays) but never worked. All the races calendars and schedules are there but impossible to watch. Stay away from this app it’s a con. Asked for a refund it was denied. So if there was a zero star rating that would be it.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

I was charged twice for an F1TV: Refusing refund for duplicate charge – violating Dutch and EU law

I was charged twice for an F1TV subscription – once directly via their website and once via Apple iTunes – and only received access once. Despite providing full documentation, F1TV has refused to refund one of the charges, citing their "internal refund policy."

I live in the Netherlands, and under Dutch Civil Code Article 6:203, any undue (duplicate) payment must be refunded. The statute of limitation is 5 years (Article 3:308 BW), so their internal policy has no legal weight.

I've now filed complaints with ECC Netherlands, the Dutch Authority for Consumers and Markets, and initiated a chargeback through my bank. I'm also seeking legal advice and will share this publicly to warn others.

It's unacceptable for a global brand like F1TV to ignore European consumer law and force paying customers into legal procedures to get back money that was never owed.

Avoid dealing with F1TV directly – they do not take legal responsibility.

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Lots of pumped up thumbnails and…

Lots of pumped up thumbnails and "pretty" stuff the technical side lack attention.
You people are betting on the hype of the day, and this is not good long term decision in a sport where the technical stuff is a key component.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Excluded services (without announcement)

The quality of the streaming was bad for the first years and now it got better and all of the sudden they are taking the option to stream on multiple devices out of F1TV-Pro (its been there for over 5 years min.) and you have to buy an upgrade to premuim to get back what you had for years. They also didnt announce it, which is shocking from a cutomer protection point of view.

30 May 2025
Unprompted review

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