Ezy Tax Online Reviews 

1,156
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the dedicated staff for providing clear, detailed explanations and extremely helpful guidance regarding complex tax assessments and related inquiries. Many people highlight that the online accounting services are wonderfully meticulous, timely, and professional, ensuring complete peace of mind. Consumers frequently point out that the digital tax return process is exceptionally fast, highly efficient, and remarkably effective, saving valuable time and effort compared to traditional accountant visits. Reviewers consistently appreciate the prompt, polite communication and reliable customer support, making the entire procedure remarkably straightforward, easy, and completely stress-free.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently noting that tax returns and computations are... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt and responsive communication... See more

Staff

Reviewers mention positive feedback about staff, highlighting their prompt and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tomoko provided outstanding service. He handled my enquiry regarding the tax assessment well. He provided a very detailed explanation regarding the assessment and the reason for the FY outcome; wh... See more

Rated 5 out of 5 stars

My experience with them was very EZY! Highly recommended. Last financial year I owed the government 3800 but this financial year I got about 500 back. Thanks to their service. The person assigned to m... See more

Rated 5 out of 5 stars

Ezy Tax Online is a very good service, which saves my time and effort, saves my trip to my Accountant. The service is very efficient and effective. It reviews my data deeply and comes up with excelle... See more


Company details

  1. Accounting Firm
  2. Business Center
  3. Business to Business Service
  4. Tax Advisor
  5. Tax Preparation
  6. Tax Preparation Service

Information provided by various external sources

Trusted by over 5000 tax payers and 500 businesses every year. Ezy Tax Online is a leading online tax & accounting service for all of tax payers all over Australia powered by public practice accounting firm and registered tax agent, Ezy Tax Solutions Pty Ltd. Not just a public practice accounting firm, we are a tax specialist accredited by two Australia biggest tax expert bodies, The Tax Institute and National Tax and Accountants’ Association (NTAA). Ezy Tax Online is low cost solutions and unlike other low cost providers, Ezy Tax Onlline is not copy and paste or DIY tax return. Our tax consultants prepare your tax returns, NOT computer automated tax return service. Ezy Tax Solutions Pty Ltd has been independently assessed by Compass Assurance as meeting the requirements for certification against the internationally the recognized standard for quality management (ISO9001). Very few accounting firms can meet ISO9001 Quality Assurance Systems certification in Australia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,156)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repeat user for 5 years

Repeat user for 5 years, still the best!

EZY tax online Japan has been helping me for past 5 years and they always provide prompt and accurate service. I’d like to score 10 if possible.

特に日本人の方、ワーホリでもビジネスでも全て日本語で対応して貰えます!

Thank you very much for your excellent service always.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Repeat User

Always prompt, reliable service. Answers any queries and ensures accounts are in tip top condition.

I’m a repeat user and will continue to do so.

30 September 2024
Rated 5 out of 5 stars

Personal Tax as Working Holiday Maker

Ezy tax came back to me very quickly after filling out the online form. They even increased my deductions and offsets, which led to a significant amount of money I got back from the ATO. I as a working holiday maker would choose Ezy Tax any time again!

24 September 2024
Rated 1 out of 5 stars

Beware ezytax cairns

I had my tax done at ezytax Cairns. I was told I had to pay $1280, which I questioned and was told, they know what they’re doing and it was right. I didn’t agree and went somewhere else. They did my tax and turns out it was wrong, I only owe $300. That is a big difference. I spoke to the person at the counter and they said there was nothing they could do about it. I also sent an email and got no reply. So I paid $89 to be ripped off.

19 September 2024
Unprompted review
Ezy Tax Online logo

Reply from Ezy Tax Online

Hi,

We are not Ezy Tax Cairns and we are only one trade-marked Ezy tax, Ezy Tax Online. it is the different company. We do not open the shop at the shopping center. Please contact the right company.

Rated 5 out of 5 stars

Happy Return Customer

I have been using Ezy Tax Online for a few years now and would highly recommend them. Their service is fast, fees are very affordable and any questions are answered promptly. Need more than 5 stars!

17 August 2024
Rated 1 out of 5 stars

I don't like to pay a fee to my tax…

I don't like to pay a fee to my tax accounts in exchange for being asked to provide a legitimate solution.

To Ezytaxback: You sent me a link to provide feedback at 15:59 on 7 September 2024. I have no legal obligation to delete my comments because I am stating the truth and I did not break any law.

28 August 2024
Ezy Tax Online logo

Reply from Ezy Tax Online

We have to prepare the tax returns legally rather and provide the true advice than your preference. Also as the service is cancelled, you are not eligible to use this feedback. Please delete.

Rated 2 out of 5 stars

It does help you with your tax but with…

It does help you with your tax but with very less effort. They wouldn't try to give you the best possible outcome. Plus it won't indicate on the actual tax return form that they lodged it for you. Lastly, the refund was already finalised 3 days ago and I still haven't got the money from them.

8 August 2024

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