EzyMathTutoring Reviews 

719
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, patient, and professional when guiding families and matching students with the right tutors. People also appreciate the quick response times and smooth scheduling processes that make organizing educational sessions completely easy and stress-free for everyone involved. Consumers consistently observe noticeable improvements in student confidence and academic performance after just a few tutoring sessions. Some reviewers were not happy with communication issues, noting severe difficulties reaching support staff and extremely slow response times to various urgent messages and phone calls.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Reviewers mention positive feedback about service, highlighting prompt responses and quick tutor matching.... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, organized, and remarkably easy... See more

Response time

Customers had positive experiences with response time, highlighting prompt phone calls and very fast... See more

Customer service

Users describe positive interactions with customer service, noting that communication is generally great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started Ezymath two weeks ago for our son on spectrum. High functioning non verbal. Jonathan was amazing from first session, he wrote everything about his capabilities, his likes and dislikes and h... See more

Rated 5 out of 5 stars

Our friend recommended Courtney, and we specifically asked for Courtney, EzyMaths and Courtney were great, in a short time, we got our first session with Courtney. Courtney is punctual, she brings... See more

Rated 5 out of 5 stars

Shireen is a wonderful teacher. She is knowledgable, patience to teach step by step, thoughtful and kind. Being good at a topic is very different than knowing how to teach to others, when the others a... See more

Rated 5 out of 5 stars

We have had a great experience with Daniel Liao from Ezymath Tutoring as our son's Maths tutor for the last 3.5 years and recommend him highly for his teaching style, patience and all round great p... See more


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

Across Australia, Ezy Math Tutoring facilitates high-quality private tutoring for students of all ages. We connect families with good-fit tutors at times and locations that work for them, with tutors specifically matched to each student’s circumstances. We support tutoring across all grades and locations for English, Maths, Chemistry, Physics and Biology. Our aim is to help create independent learners, so that over time, students can succeed with less reliance on their tutor’s support. A strong tutor does more than explain the material. They help students prepare for exams, answer questions, strengthen comprehension, and build the learning strategies and study habits that make effective students. This includes how to prepare for assessments, how to show working clearly, how to seek understanding rather than memorising, how to build confidence, and all the other small things that can make a real difference. Administratively, working through Ezy Math Tutoring is easy. You can expect clear, competitive hourly rates. There are no booking fees, hidden costs, or lock-in periods. Tutoring is tailored to your needs. Try us out. It’s risk-free, and the right tutor just might be the difference that makes a difference to your child’s academic success.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

719 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(719)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Ongoing messages and calls

Normally when someone doesn’t respond to 7 messages and 6 phone calls, it usually means they’re not interested but sometimes people lack this social awareness skill of knowing.

26 September 2025
Unprompted review
EzyMathTutoring logo

Reply from EzyMathTutoring

Hi Lauren,

Thanks so much for your feedback - that’s actually really valuable. We can’t believe we ended up looking like that company that just keeps calling and calling when someone’s not interested. I’m really sorry it came across that way.

From our point of view, this time of year can get a little intense - it’s when parents suddenly realise final exams or report cards are just around the corner and start feeling a lot more urgency, so we do our best to reach everyone quickly because timing can make such a big difference for students. That said, what you’ve described definitely sounds like we went overboard.

Most people just reply to one of our emails or SMS messages with a quick “thanks but no thanks,” and that’s all it takes for us to close things off straight away. In this case, it sounds like we missed the mark and reached out too many times, and that’s on us.

We’ve already reminded our team to be more mindful with follow-ups and to space things out better so we don’t overwhelm anyone, even unintentionally. Thanks again for pointing this out - it genuinely helps us improve how we communicate.

Warm regards,
Gene

Rated 1 out of 5 stars

One of the worst experiences we have…

One of the worst experiences we have ever experienced. Our children are worse off. Absolutely impossible to contact management , strong avoid.

1 August 2025
Unprompted review
EzyMathTutoring logo

Reply from EzyMathTutoring

Hi Tom,

Thank you for taking the time to share your feedback - it sounds like we really let you down here, and I’m genuinely sorry for that. I can see that you actually had two tutors through us, both of whom you’d given great feedback to along the way. Unfortunately, the first tutor had to stop after a few months, which we know can be disruptive - it’s one of the biggest challenges in 1:1 tutoring.

You then started again with another tutor who was also a strong fit, but after a couple of weeks, they unexpectedly required surgery and had to pause. I can absolutely understand how frustrating that must have been, especially after the earlier interruption.

Of course, things like illness or emergencies are impossible to predict. Where we differed was when you asked for a full refund for all of the tutoring that had taken place - including the many months of lessons already completed successfully with both tutors. As I’m sure you can appreciate, we simply can’t refund for services that have already been provided. That said, we did offer replacement tutors and credits to help get things back on track.

It’s genuinely unfortunate timing, and we wish the circumstances had been different - if you’d been able to wait just a short while, that second tutor would have been available again post surgery and could have continued long-term. We’re now putting in place new policies to better support families in situations like this.

I do wish things had worked out differently, and I hope your children have since found a great ongoing arrangement.

Warm regards,
Gene

Rated 5 out of 5 stars

Syah is the perfect tutor for my son

Syah started with my son for maths tutoring a few weeks ago and has been a god send. She took the time even before his first tutoring session to reach out to me to get a really good understanding of his situation and needs so she was really well prepared for her first session with him.
Syah is great at tailoring the way she communicates in a way that makes it easy for him to understand and be able to implement what he has learned.
Syah is a delight to work with and you can see the real care she puts in to preparation on a weekly basis by reaching out to me and involving me in the journey as well.
As a result of getting Syah as a tutor for my son, we decided to further extend the tutoring sessions for the rest of this year.
Syah, you should be proud of yourself, you have a wonderful teaching future ahead of you and the right mindset for yourself, and your students.
Thank you.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support

Ezymaths have been an amazing support to my daughter who's in year 11. Based on our requirements to have in person Tutoring and a female, Ezymaths have been great in catering to our needs. Thank you Ezymaths for always being so efficient and very responsive, it really makes a difference

2 July 2025
Rated 5 out of 5 stars

It has been such a great experience…

It has been such a great experience using EzyMath. From the initial enquiry to finding a tutor. They have been so helpful and their package deals are great value. We are so happy with our daughter’s tutor and her marks show the progress is working.

17 June 2025
Rated 5 out of 5 stars

It was super easy to get session…

It was super easy to get session started. Techer was helpful, respectful and always on time. My son improved a lot since the lessons, unfortunately we have other family issues needs to make arrangement in priority. Once everything sorted, we will come back.

17 June 2025
Rated 5 out of 5 stars

Great experience

My son had a tutor named Rimon who was lovely and was fantastic at engaging with him. He tutored our son for a bit over a term and really helped with his math and English.

21 May 2025
Rated 5 out of 5 stars

Great tutor introduced by ezymath team for English

Our tutor seemed to have much experience of tutoring as she monitored my son's faces and his interest/understanding level every time when she guides his text.
Also, she wrote down more appropriate level of questionnaires for him on his notebook and that will help him for better understanding.
Her tutoring is very much impressive and absolutely meeting our demand

30 April 2025
Rated 5 out of 5 stars

Highly recommend

I had a great experience with Ezymath; the team was supportive, professional, and prompt with their responses. They genuinely care to provide you with the best tutor suited to your needs. I would highly recommend them.

8 April 2025
Rated 5 out of 5 stars

Math tutor

Communication is great and informative, when EZY Math assigned a tutor for my daughter that I did not want they were great about finding another person more suitable to our needs.

18 April 2025

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