We have used the dog leads for years so was looking at the website and discovered the dog beds! We have been on the lookout for a good quality orthopaedic bed for our Ridgeback dog...we ordered the N... See more
Company replied
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See what reviewers are saying
I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... See more
Company replied
Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... See more
Company replied
Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog sticke... See more
Company replied
Company details
Written by the company
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Contact info
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, United Kingdom
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4.5
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great service, great product
Great products, used them for several dogs, also great service
3 October 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Prompt efficient service and the items…
Prompt efficient service and the items were exactly as described.
2 October 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Fantastic service
Fast delivery and quick refund on the items we sent back with the returns postage sticker provided. Excellent business, would highly recommend.
3 September 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Absolutely dreadful service
Absolutely dreadful service. The lead is much shorter than advertised on website & failed to rectify. Sent wrong item too. Appalling, will not be using again.
31 August 2023
Reply from EzyDog UK
Hi Ruth,
Thank you for getting in touch, and we can only apologise for the experience you have received.
If you could get in contact with us via our email, we can help resolve the issue further, info@ezydog.co.uk if you can email us the store you bought it from, we can do a little bit of investigating ourselves (we'd really appreciate this).
Kind regards,
- LH
Safety concern
Purchased a zero shock lead less than a week ago, when walking my dog yesterday (she was calm with slack on the lead), the clip came off the colour leading to my dog darting into a busy main road. Have contacted EzyDog with my concerns regarding this lead to be met with an admission that their leads are known for coming off, however they are not doing anything about it. Please avoid purchases from this company as it could lead to your dog being in serious danger
12 September 2023
Unprompted review
Reply from EzyDog UK
Hi Jade,
We're really sorry to hear about your experience with our products.
This concern has been handle internally and due to the legally binding sale of purchase with an alternative supplier, we are unable to proceed further. As the customer service advisor explained, you will need to resolve matters with the alternative supplier.
- TH
Ezy waterproof dog collar
Received within two days which suited me great as I am on holiday this weekend. This dog collar is strong, waterproof and durable, well suited for my yellow Labrador.
4 September 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
excellent supplier
4 September 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Speedy service and easy to use product
1 August 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Fantastic products & superb customer service
Fantastic products, especially the Zero Shock Dog Lead 48", and superb customer service - fast, friendly and helpful. Free returns is also very useful. It's a real pleasure to deal with this company.
21 August 2023
Unprompted review
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Nice harness
I ended up buying two as the first one was to big even tho I measured but not to worry I gave it to my mum who has a dog bigger than mine. It doesn't stop my dog from trying to pull now and again however with the side panel I have control and can bring her back to side. I also like that fact that it's not tightening around her neck or head. My dog seems to be ok with it and we've had some enjoyable walks as she's getting use to it.
1 August 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Lovely harnesses
Lovely harnesses, collars and leads in lots of different colours. Ruby, our chocco, has gone for pink this time. Delivery always prompt
30 July 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Belgian Shepherd Harness
Got my Belgian Shepherd the new corduroy and gold harness, it looks and feels amazing. Rapid delivery and best buy for it quality and strength.
30 July 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
So impressed with the customer service…
So impressed with the customer service and support. Had a problem with my dog's life jacket. I contacted Ezy-Dog and Lana resolved the issue and sent a replacement jacket which arrived the next day.
11 August 2023
Unprompted review
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Website easy to use
Website easy to use, quick delivery. 10% off for first-time customers and free return label if needed! “well done EzyDog”
6 August 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Excellent quality and reasonably…
Excellent quality and reasonably priced. Delivery was quick
30 July 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Collar for my escapee dog
Super easy to buy a new collar for my dog with clear instructions on sizing.The collar is well made and smart.Fits snuggly and comfortably on her.Love it!
30 July 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great leads and collars…
Great company products are well worth the money and very grateful for the free gift.
30 July 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
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