I do not recommend the EZVIZ DB2 Video Doorbell. I bought this doorbell because I wanted to avoid paying the monthly subscription required by Ring. Unfortunately, switching to EZVIZ was a big di... See more
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Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router... See more
As a security installer I was very disappointed to recently be made aware that a large number of Ezviz core products have been discontinued in the UK. The T9C siren and the contact sensor to name a fe... See more
Difficult product to set up. YOU ARE FORCED TO INSTALL AN APK to control it, but that APK FORCES — I REPEAT, FORCES — you to grant many permissions: location, access to photos, etc. TOTALLY IN... See more
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Company details
About ezviz.com/uk
Written by the company
EZVIZ - Creating Easy Smart Home
Since 2013, EZVIZ is dedicated to putting “easy vision” in every home – that is, we strive to build simple yet powerful smart home devices and appliances to provide visual protection and tangible joy to every family. A global leader in smart home security, EZVIZ empowers the future of smart, connected living through relentless tech innovations, reliable high-quality products, and trustworthy cloud services. With footprint in more than 130 countries, we've been trusted by millions of users and families.
VISIT OUR WEBSITEContact info
United States
- ezviz.com/uk
2.3
Poor
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 48 hours
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Security Cameras for 92 year old Mother.
Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router as no landline broadband at mother’s house. easy to set up including auto tracking.
Just need to share with other family members so that they can keep an eye on mother if required.
1 May 2024
Quick delivery with an in stock item
Quick delivery with an in stock item. This not my first direct purchase from them and recommend their service
22 April 2024
Order 👍🏻 delivery 👍🏻 after sales…
Order 👍🏻 delivery 👍🏻 after sales service 👎 no reply’s to 5 emails, and my emails relate to a future purchase I’m not impressed and will not recommend.
8 April 2024
Reply from ezviz.com/uk
Hello,
We are sincerely sorry for any inconvenience.
Please kindly contact our support at appfeedback@ezviz.com if you need assistance.
Looking forward to hearing from you.
Best regards
EZVIZ Tech Support
I placed my order a week ago and…
I placed my order a week ago and haven't received it yet.
15 April 2024
Reply from ezviz.com/uk
Hello,
We are sincerely sorry for the inconvenience!
Upon check, there were issues with the delivery and we will be resending it today. Please kindly wait for a few more days. Thank you for your patience in advance.
Have a nice day!
Best regards,
EZVIZ Tech Team
I have bought this brand before and…
I have bought this brand before and found it excellent, the service in from the seller was first class and delivered on time.
12 April 2024
Door bell best value on market better…
Door bell best value on market better than ring
Great pics and video , needs inch back plate to contain wires
8 April 2024
Great service and fast
Arrived earlier so that was great , great service and friendly delivery driver .
8 April 2024
I would highly recommend the EZVIZ…
I would highly recommend the EZVIZ security camera there brilliant easy to install and setup I was so happy with the one I bought so got another for the backyard
8 April 2024
Good experience with good robot
The robot amazing more than i imagined
The delivery within the estimated time.
27 March 2024
Product great but the storage costs for…
Product great but the storage costs for the camera £48.00 per year for one unit will put me off buying additional units.
14 March 2024
Reply from ezviz.com/uk
Hello David,
Thanks for your feedback!
Please kindly note that you can always use local storage as an alternative. If you have more inquiries or suggestions, please kindly contact us at appfeedback@ezviz.com.
Thank you and looking forward to speaking to you!
Regards
EZVIZ Tech Team
Great product 👍
Good product
Easy fit everything you need in the box
Works really well first time every time
10/10
21 March 2024
Don’t trust them
First they sent me used previous customer returned camera with no accessorises, I immediately contacted and them because I have electrician came for fitting however I sent several emails but they’re not responding me and contacted me to resolve this matter.
19 March 2024
Reply from ezviz.com/uk
Hi Muhammad Arif,
We sincerely apologize for the inconvenience and frustration you've experienced with your order. It's never our intention to disappoint our customers, and we're truly sorry that the product you received was not in the expected condition. We have asked our e-commerce team to investigate your order immediately. Please rest assured, we are committed to resolving this matter to your satisfaction. Our customer service team will reach out to you directly to discuss a replacement or a suitable solution as quickly as possible. Also, could you please forward your previous emails to our customer service team at support@ezviz.com? This will help us to better understand and expedite your issue.
Your feedback is invaluable to us, and we are taking steps to ensure that our processes are improved to prevent such issues from occurring in the future.
Thank you for your patience and understanding. We look forward to speaking with you soon and making things right.
Kind regards
Elaine. C
Your EZVIZ Customer Service Team
Not happy with cameras does not have a…
Not happy with cameras does not have a white light to warn intruders like the 8c
19 March 2024
Fast service, great cameras
Excellent speedy service and great cameras that give a reliable and stable connection.
5 March 2024
Unprompted review
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