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Ezilend Reviews 2,341

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, often going above and beyond to assist with loan applications. The service is frequently described as excellent, with many highlighting the smooth, efficient, and stress-free process of securing a loan. People appreciate the clear explanations and constant updates provided throughout, making the user experience straightforward and comfortable. Reviewers also frequently mention the quick response times and the ability of the staff to find suitable solutions, often exceeding expectations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting excellent communication and support... See more

User experience

Consumers find the overall user experience to be excellent, describing it as easy, smooth, and stress-free.... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

My first experience with Ezilend when I apply my car loan. It’s look simple and easy but they very professional to work with it. I feel comfortable when dealing with them especially Ash. He so profess... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’d like to give a big thank you to…

I’d like to give a big thank you to Machiel and the team at eziland . I have seen Machiel a few times over the years with getting various different loans . They always help me out as well as getting back to me with a great rate. My experience with Ezilend was great and I’m sure I will be back to speak with Machiel in the near future.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Cindy from Ezilend was beyond AMAZING…

Cindy from Ezilend was beyond AMAZING from my first online contact on Saturday night to complete settlement by Monday afternoon
Could not have asked for a more efficient and supportive Broker …. Cindy went above and beyond and complete communication all through the process making it stress free through the entire process .. Thankyou again Cindy

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Very professional service by Jon made everything very easy for me, if I didn’t understand something he explained it to me. Very quick approval .

20 September 2025
Rated 5 out of 5 stars

Great service

We found Machiel to be extremely helpful and very patient in dealing with an unusual and difficult scenario.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

The service was brilliant and the…

The service was brilliant and the customer even though the wait time that long but understand the procedures where satisfy
I recommend Michael is a top financial officer. Satisfy our needs and once thanks Michael

13 September 2025
Rated 5 out of 5 stars

Great experience and amazing customer service

Alex went above and beyond in professionalism and sourcing us a great finance deal for our car loan. Beyond grateful to be supported by someone who clearly goes the extra mile for their customers. Would highly recommend Alex and Ezilend if wanting to source a quality loan product and would have no hesitation using them again.

31 August 2025
Rated 5 out of 5 stars

Cindy was amazing

Cindy was amazing, I couldn't have asked for a better person to help me through the process of buying a new car , she was friendly , patient and very easy to talk to. My experience overall was amazing.

10 September 2025
Unprompted review

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