eZhire Reviews 

1,317
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and courteous staff, highlighting their helpfulness and pleasant demeanor. The service is frequently described as smooth, seamless, and efficient, making the overall user experience easy and hassle-free. Many people appreciate the active and responsive customer support, noting its availability and quick assistance. However, some customers also noted issues with customer service, experiencing unresponsiveness or an inability to resolve complex problems. A few other people also felt that there were unexpected or excessive charges for things like parking tickets, Salik tolls, or alleged damages.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, smooth, and quick from... See more

Staff

Consumers generally report positive experiences with staff, describing them as friendly, professional,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

User experience

Users describe positive interactions with user experience, with many finding the service smooth, convenient,... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only critisism is that I was asked to Initial on an electronic pad that I agreed to the check in drivers’s assessment of the car’s returned condition. And he told me that the cars condition was norma... See more

Company replied

Rated 4 out of 5 stars

Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back. Customer Service professional on the phone are polite and helpful. ezhire Sharja... See more

Company replied

Rated 4 out of 5 stars

Car was nice , staff is supportive at pickup point. Just one thing to add please provide some sign board at entrance because pickup point inside at paid parking which is confusing.

Company replied

Rated 4 out of 5 stars

In General we did have a great experiance with EZhire. Except the situation at the end of the renting period when we wanted to handover the car to a driver at the Dubai Airport and the driver wasn‘t... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

eZhire car rental in Dubai, making quick and easy to rent a car in UAE. Now get your desired car WITHOUT ANY SECURITY DEPOSIT, when you visit the emirates.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(1,317)

719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice service

Very nice service. I strongly recommend. Very nice cooperative. I took 3 months and one week rental. I did not face any difficulties. I appreciate ezhire.

27 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Balasubramanian Kumar, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

It was a great experience

It was a great experience. They have very good cars at affordable prices and they are also quite responsive

27 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Abbas Abdulsalam, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Smooth experience by the team

Smooth experience by the team

27 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Brian Kipruto, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

It's easy to booking thank you

It's easy to booking thank you

25 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Prashanth Beerkula, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Easy pickup and good condition of the…

Easy pickup and good condition of the car

26 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Nisha M.R, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great experience hiring from eZhire

26 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Anant Patel, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Good service

Good service

26 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Joi Mark, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Highly recommended

On time. Clean. I didn’t experience any trouble with the car.

24 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Pamela Bulaybulay, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great experience

Great experience very easy process of booking the delivery and pick up makes the whole experience very smooth and seem less the car itself was very comfortable and clean I would definitely recommend it

24 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Houda, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Best in Dubai

I rent only with this company in Dubai, the customer service is om point and they are always available.ADNAN was collecting the car. very polite and professional. Thank you

25 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Rania, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 4 out of 5 stars

I would rate higher but you all keep…

I would rate higher but you all keep asking for comments. Here is some advice. Don’t force these surveys on people we hate them

24 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Terry Sopha,

Thank you for your feedback and for sharing your honest thoughts with us. We’re really glad to know that you were satisfied with our service.

We sincerely apologize if the feedback requests felt excessive or inconvenient. Please allow us to explain that these surveys are shared with the intention of continuously improving our services based on valuable input from our customers. Your suggestions help us identify areas of improvement and ensure we provide a better experience every time.

That said, we completely understand your concern and truly respect your preference. We will take this into consideration to ensure a more balanced approach going forward.

Thank you once again for your understanding and for choosing us. We look forward to serving you even better in the future.

Warm regards,
 eZhire Team

Rated 5 out of 5 stars

Amazing service

Amazing service, clean and new cars, available for first time drivers after getting license..mine was a week old..i loved the experience..first timers there is discount as well.

25 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Fancy Chumba, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great

Great, appreciate help of mr. Mohsin, from collection team for good support

25 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Rafael Mercato, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Thank you for Both the delivery and…

Thank you for Both the delivery and pick up guy's was amazing very helpful and humble honest special mr adnan hameed
If I visit dubai again definitely ezihire again and again😀

24 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Fazal Rehman, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Good company

Good company

1 January 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Mohammad Hani, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 1 out of 5 stars

Very bad service

Very bad service
Don’t recommend this application

22 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Ahmed Shafeeh,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you have experienced.

Please know that we are fully committed to addressing your concerns. To help us expedite the resolution process, please email us at connect@ezhire.life with your booking ID and any relevant details.

Rest assured, we will prioritize your case and work diligently to reach a solution that meets your expectations. Please don't hesitate to reach out if you have further questions or require additional clarification.

We’re here to support you and will do our utmost to ensure your satisfaction.

Warm regards,
Team eZhire

Rated 4 out of 5 stars

Professional courteous staff at Sharjah…

Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back.
Customer Service professional on the phone are polite and helpful.
ezhire Sharjah branch is difficult to find because of no outside branding. However, customer service department should know the exact location and name of Sharjah branch.
The name on signboard of Sharjah branch is not "ezhire", it's a different name.
Hoping their after rental service is good too.

24 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Saifullah Khan,

Thank you for taking the time to share your honest feedback with us. Your input is invaluable, and we are committed to continuously improving our services based on the suggestions you’ve provided.

We truly appreciate your support and look forward to the opportunity to earn that fifth star from you in the future. It is customers like you who inspire us to strive for excellence.

We hope to serve you again soon!

Best regards,
Team eZhire

Rated 4 out of 5 stars

Service was great and quick

Service was great and quick. Car was new and good performance. However, must make sure the details in the email are correct so it won't confuse the client.

22 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Kim Co,

Thank you for taking the time to share your honest feedback with us. Your input is invaluable, and we are committed to continuously improving our services based on the suggestions you’ve provided.

We truly appreciate your support and look forward to the opportunity to earn that fifth star from you in the future. It is customers like you who inspire us to strive for excellence.

We hope to serve you again soon!

Best regards,
Team eZhire

Rated 5 out of 5 stars

it was a great experience..very good…

it was a great experience..very good service..I will recommend to all..

23 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Althea Alexah Dimaguipo, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

The delivery and collection was on time…

The delivery and collection was on time and polite staff.

Keep up the good work

22 April 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Janice Carillo, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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