Only critisism is that I was asked to Initial on an electronic pad that I agreed to the check in drivers’s assessment of the car’s returned condition. And he told me that the cars condition was norma... See more
Company replied
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Review summary
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Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back. Customer Service professional on the phone are polite and helpful. ezhire Sharja... See more
Company replied
In General we did have a great experiance with EZhire. Except the situation at the end of the renting period when we wanted to handover the car to a driver at the Dubai Airport and the driver wasn‘t... See more
Company replied
Service was great and quick. Car was new and good performance. However, must make sure the details in the email are correct so it won't confuse the client.
Company replied
Company details
Written by the company
eZhire car rental in Dubai, making quick and easy to rent a car in UAE. Now get your desired car WITHOUT ANY SECURITY DEPOSIT, when you visit the emirates.
Contact info
U.A.E.
- ezhire.ae
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Fine service fee 60 dhs extra
I got 3 fines from RTA when rental time. The actual amount is 500 and there is a acknowledgement fees of 20 dhs is there from government side. They charged me 580 x 3. Three time also they charged 60 dhs service charge. Just looting the customer.
17 March 2026
Unprompted review
Reply from eZhire
Dear Mufthar,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused. We completely understand how important it is to have clarity on charges, and we truly appreciate your patience.
Please allow us to clarify the charges in detail.
As per the Terms and Conditions shared at the time of booking, any rental or non-rental charges—including traffic fines—are billed to the customer’s registered card. Kindly note that such charges may take 15–90 days after the rental ends to be finalized, as we rely on confirmation from external authorities such as the RTA and Dubai Police. Once received, the system automatically processes the charges and shares a detailed invoice via email within 24–48 hours.
Upon review, three traffic fines were issued during your rental period under the following references: #1926140439, #1926140780, and #1926141007. Each fine carries a base amount of AED 500 issued by the authorities.
In addition to the base fine, VAT and a service fee are applied as per our standard policy for processing non-rental charges. These charges are clearly outlined in the booking terms and are acknowledged during the rental process.
If you wish to dispute the fine amount or violation details, we kindly request you to contact the relevant authorities directly, as they are responsible for issuing and reviewing fines.
We hope this clarifies your concern. Should you need any further assistance, please feel free to reach out—we are always here to help.
Best regards,
Team eZhire
Reply from eZhire
Dear Philip, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Best in class service.
My first experience with ezhire was great, No hassles, easy delivery and pick up. All the T&C were properly explained. One of the best places to book security free, fully insured daily/weekly rentals at affordable rates.
Service and cost as promised.
4 April 2026
Unprompted review
Reply from eZhire
Dear Shaurya, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Very supportive staff,clean car
Very supportive staff,clean car , good performance.
Overall good experience
Thanks Team
5 April 2026
Unprompted review
Reply from eZhire
Dear Prashant Sawhney, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Very good service
5 April 2026
Unprompted review
Reply from eZhire
Dear Mohamed Hassan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Poor Service & Support
1- You will get blamed for a damaged part that you were not responsible about.
2- There is a knowledge gap in the processes between the team and the manager. The team would say we will provide you with the Initial pictures to confirm the evidence and the Manager says we won’t provide as its “For Internal Use only.” which is shady and had me question why the pictures are bot provided as mostly it will reside with the fact that the damage is not on me maybe.
3- One of the worst Support teams to actually support you. No Justifications, no reasons, and no initial Pics when car brought is provided.
4- Very rude manager and he was proud of that actually. Surprised how Senior Management doesn’t pay attention to this most important part.
5- Reviews in Google, Insta, etc can tell you a lot already.
2 April 2026
Unprompted review
Reply from eZhire
Dear Mohammad Abdulla,
At eZhire, your satisfaction is our priority, and we sincerely apologize for any inconvenience you've experienced. We understand that your recent experience did not meet the standards we set, and we regret any frustration it may have caused.
We have carefully reviewed your feedback and addressed the issues you brought to our attention to ensure they do not happen again. As part of our commitment to resolving this matter, we have processed your refund, which should be reflected in your account within the next 3 to 5 working days.
We appreciate your patience and understanding as we work to improve our service. Please don’t hesitate to reach out if there’s anything further we can assist you with.
Your feedback is invaluable in helping us provide a better experience for all our customers.
Thank you once again for bringing this to our attention, and we apologize for any inconvenience caused.
Kind regards,
Team eZhire
Reply from eZhire
Dear Kamran Wahab, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Good service
3 April 2026
Unprompted review
Reply from eZhire
Dear Angelo Pelobello, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Good customer service by ishtyiak bhai…
Good customer service by ishtyiak bhai he is a gentle man
1 April 2026
Unprompted review
Reply from eZhire
Dear Customer, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Adnand
Adnand, who came to pick up the car was kind and professional. Keep it up
3 April 2026
Unprompted review
Reply from eZhire
Dear Callan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Yebi Rishad, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Kensmith Agina, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Excellent service with reasonably well…
Excellent service with reasonably well maintained car considering milage. No deposit is the cherry on top.
2 April 2026
Unprompted review
Reply from eZhire
Dear Zubin Wadia, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Akshay linn, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Nice and good
Al nadha staff are polite helpful and I got only 2000km run mg5
2 April 2026
Unprompted review
Reply from eZhire
Dear Abhishek Shaji, Thank you for your valuable feedback. We’re committed to continuous improvement and look forward to earning that fifth star from you next time! We are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Abothar Ibrahim,
Thank you for your kind words! We’re glad to hear you had a pleasant experience. It was a pleasure serving you, and we truly appreciate your cooperation and positive attitude.
We also noticed that a 1-star rating may have been selected by mistake. If possible, we kindly request you to review and update the rating accordingly.
We look forward to assisting you again in the future.
Best regards,
Team Ezhire
تeer
About the experience for customer service very bad about car very bad also
And i rent the car for two days and i return it before 38 hours just to let you know that
2 April 2026
Unprompted review
Reply from eZhire
Dear El Hadj Moussa Khelfati,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the vehicle condition and your rental experience.
Our records indicate that the vehicle provided matched your original booking. We understand that the condition of the vehicle did not meet your expectations. Our team made every effort to coordinate a replacement; however, due to limited availability at the time, an alternative could not be provided. Please be assured that we are reviewing the issues you highlighted to improve our service and ensure higher vehicle quality in the future.
Your feedback is very important to us, and we are committed to continuously enhancing both our vehicle standards and overall service. We truly appreciate your understanding and patience.
Should you have any further questions or require clarification, please feel free to reach out to us at connect@ezhire.life. We are always here to assist you.
Best regards,
Team eZhire
Very Good service and also flexible…
Very Good service and also flexible with the customers
1 April 2026
Unprompted review
Reply from eZhire
Dear K.P. Santhosh Kumar Pillai, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
I will definitely recommend to my…
I will definitely recommend to my friends and family! Looking forward to rent again after my vacation
2 April 2026
Unprompted review
Reply from eZhire
Dear Redouane Amara, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Syed Saqib, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
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