EZCosplay Costumes Reviews 958

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Many customers are consistently satisfied with the quality of the materials and the attention to detail in the products, often finding them to be well-made and durable. The designs are frequently praised for their accuracy and aesthetic appeal, with many reviewers loving their purchases and recommending the company for high-quality cosplays. Reviewers also appreciate the smooth order process, helpful sizing guides, and effective communication regarding updates and shipping. However, some people were dissatisfied with sizing, noting that items could be too small or have disproportionate measurements despite using size charts. There were also occasional issues with delivery times being longer than advertised or items arriving damaged, and a few customers experienced difficulties with the refund process.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with many reviewers expressing deep... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good material,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express deep disappointment with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and smooth... See more

Refund

Reviewers highlight negative aspects of refund, with many expressing deep disappointment due to unacceptable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two things from this website, i had heard good things! both of the items that came were super great material, i absolutely love one of them, it’s become one of my favourite cosplays. T... See more

Rated 4 out of 5 stars

I bought an Advent Children Tifa cosplay from them and it's actually not that bad. The shorts don't fit though, so I'll have to buy a replacement for them, but other than that I'm pretty happy with th... See more

Rated 4 out of 5 stars

It took way longer then its advertised to be almost 2 months, it arrived yesterday ordered in Jan. So give yourself lots of time and it was a little big (probably my fault I sent in my measurements) i... See more

Rated 5 out of 5 stars

My son and I were so impressed with the quality and attention to detail. He wanted to be Gregor from Limbus Company for Halloween with all of his friends. The coat fit him perfectly and he loves the r... See more


Company details

  1. Costume Store

Written by the company

EZCosplay offers best quality Dulex cosplay costumes, anime Cosplay video games costumes, Naruto, Bleach, Final Fantasy, cosplay accessories, masks, Props, makeup, wigs and hot sexy costumes at low prices. We are wholesaler in all over the world.


Contact info

3.9

Great

TrustScore 4 out of 5

958 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 21% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Inconsistent; Eating Cost of Deadline Missed

The first time I used them was great so i opted to use them again. Not only was the order not done before the wear date, they were uncooperative with refunds and I'm now stuck with an almost 200 dollar order that is realistically gonna sit in storage since it was for a requested event. Best I was offered was 20% of shipping refunded for something I no longer needed, not likely to use again. The order came in today 2 weeks late and it just ruined my day to think about

22 July 2024
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Thank you for your feedback and sorry about it. What is your order number? I will check for you.

Rated 1 out of 5 stars

Shipping sucks and no response to emails

I would have given them 5 stars 2 years ago but the past couple of year it just been down hill. I ordered from them in the beginning of May for something at the end of July and its still not here. Tried to talk to customer service a couple of time and got no response and now most likely will not be able to wear what I brought from them, Money down the drain. This also happen in the beginning of the year too. Guess it time to look else where for cosplay.

22 July 2024
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Sorry for your bad experience. What is your order number? I will check for you. Thank you!

Rated 5 out of 5 stars

Lovely Misaki Cosplay

I definitely think that everything was of great quality, the cosplay was very accurate to the one of the character, the details of the cosplay like on the bow & on the jacket were great & that’s one of the reasons I bought it from cosplay costumes, the size chart really helped me & it fit perfectly well. Price was good & the delivery once the package was sent was fast. I will definitely continue to buy from EZCosplay.

7 July 2024
Unprompted review
Rated 5 out of 5 stars

I have recently bought a wig from this…

I have recently bought a wig from this business and I am very satisfied with this purchase. The wig was shipped quickly and it was easy to style and wear. It was very comfortable to wear for hours and their customer service is very helpful and reliable. I would definitely recommend buying from them!

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Kiriko cosplay

Great costume quality and accessories! i really recommend this store, lovely colors and materials. Shipping was fast enough. And they have every type of costumes

28 June 2024
Unprompted review
Rated 5 out of 5 stars

amazing!

Had an amazing experience shopping at ezcosplay. Customer service was excellent and loved the cosplays!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Your Name movie costumes ❤️

6 stars ⭐️ out of 5 for these costumes which are beautiful and truly canon. The material is gorgeous, the details are fantastic, they are very comfortable and the size fits perfect. We truly recommend them and the price too is very worth it.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

I love going to EZCosplay!!

I love going to EZCosplay!!
All they're costumes and they deliver amazing quality Cosplays that make you feel like the character your request. They haven't let me down so far and I will always request them for help.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing to work with!

EZCosplay has always been super helpful with every order I've placed with them, even if I have a request that might seem ridiculous. You have a lifelong customer!

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Still haven't received an answer about my orders status...

I ordered back in the beginning of May for two different cosplays! And, here it is going on June 10th with zero status update on the first cosplay, which is past the thirty five day mark. I've sent a few messages and one email, and haven't recieved a response since I'd like to know of I'll recieve them on time for my use date. :(

10 June 2024
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Thank you for your feedback and sorry about it. What is your order number? I will check for you.

Rated 1 out of 5 stars

Extremely Disappointed!

Before I placed an order, I emailed customer service asking about the size difference of a costume, since I couldn't afford the additional $30 fee for customization. I went with a large to be on the safe side, but it was too big. I wanted to return it and get a refund since the event I was going to wear it to was today! After many days of waiting for a response they said no. I asked if I can return it to exchange for a medium so I could at least get my money's worth, and they also said no since the product wasn't damaged. They told me to "...have it tailored"... I spent over $100 after shipping/handling and they offered to refund me only 15% since they "value the customer experience". After I expressed my disappointment, they raised it to a whopping 20%... I feel robbed. I will not be ordering front this company again :(

8 June 2024
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Thank you for your feedback and sorry about it. What is your order number? I will check for you.

Rated 1 out of 5 stars

Still haven't received :(

Have placed an order 2nd of april 2024 and this order still processing. I have wrote 3 or 4 times and got an answer like " The factory have not passed the messages to us but once we get any news, we will let you know." And everytime almost the same.
I still hope ill receive it🥲

7 June 2024
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Thank you for your feedback, and sorry to keep you waiting. What is your order number? We will check for you. Thank you!

Rated 5 out of 5 stars

Easy to style

My experience ordering my wig was beyond incredible. It was simple to style, and fibers on wig were easy to crimp, no difficult experience for me at all. I highly recommend purchasing Ezcosplay wigs if you want high end quality. The company is great by reaching out to their customers and providing friendly and professional support.
I recommend using hair spray, teasing and hair clips to help and most importantly patience.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

"Great cosplay's website

"Great cosplay's website. Incredible costume and wig. The colors and material effects are accurate to the game, and the quality of the products is really excellent, I recommend!"

30 May 2024
Unprompted review

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