No shipping! Quick Delivery! Only wish UPS driver (not positive about which carrier) had delivered package to the door. Package left on front sidewalk, yes, but close to the road, probably 25' away... See more
Company replied
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Review summary
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Everything was great! Price, fast free shipping and variety. The only thing I wish the company would offer or request from the various vendors is the national rebates that are available to customers... See more
Company replied
Heard good things about EZContacts and would say I am overall a satisfied customer. Their prices are very reasonable and competitive, just be aware that there can be a bit of a delay in shipping out o... See more
Company replied
SERGIO was amazing with his calm patience during my purchase of RAYBAN PUFFER black sunglasses with ultra black lenses size 50. He answered all of my questions and was very professional. Called back... See more
Company details
Written by the company
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses. Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place. And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names. Whether you need advice before you place your order or require assistance on a current order, EZContacts opticians and helpful staff are here for you through the entire process. Moreover, at EZContacts we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses. Please visit EZContacts.com for more information. Thank you
Contact info
2 BERGEN TPKE UNIT 104, 07660-2390, RIDGEFIELD PARK, United States
- 7182172020
- help@ezcontacts.com
- ezcontacts.com
4.0
Great
47K reviews
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Quick & easy process
Quick & easy process. Virtual try on helped me find what I wanted since I live in a town with little to no options. Quick processing & shipping. Comfortable new glasses. Thanks!
7 May 2026
Excellent Customer Service!
I could not find this contact solution anywhere until I found it on EZContacts.com. It came quickly and easily and was well-priced. Thank you, EZContacts. Excellent customer service!
5 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have used this service in my he past…
I have used this service in my he past but I came across an issue and called customer service and was disgusted by the way my situation was handled I refuse to make any further purchases from here on.
8 May 2026
Reply from EZContacts.com
Thank you for your feedback. We are very sorry to hear about your recent experience and understand your frustration with how your situation was handled.
We are looking into this further to better understand what happened and ensure it is properly reviewed. Your experience is important to us, and we appreciate you bringing this to our attention.
If you would like to share any additional details, please feel free to contact us at help@ezcontacts.com
and we will be happy to assist.
Reply from EZContacts.com
Thank you for your message. We would like to clarify that the order was not canceled. It has been shipped and is currently in transit.
Additionally, one of our representatives has reached out with the tracking information so you can monitor the delivery status directly.
If you would like us to review anything further, please feel free to share your order number, and we will be happy to assist.
Great customer service!
12 May 2026
Unprompted review
The website was easy to navigate and…
The website was easy to navigate and the service was prompt after I ordered. Keep up the good work..
12 May 2026
Outstanding service
7 May 2026
Unprompted review
Price tripled after initial order w/ no…
Price tripled after initial order w/ no explanation
12 May 2026
Reply from EZContacts.com
Thank you for your feedback. We're sorry to hear about the issue with your recent order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future.
In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you.
If you have any further suggestions or concerns, please don't hesitate to reach out.
Thank you for your understanding, and we hope you have a wonderful day.
Experience was great buying from you
Experience was great buying from you. Fast process and easy. Happy customer.
7 May 2026
you didn't take the prescription
you didn't take the prescription . you charged for the shipping and now it is delay due to your fault
11 May 2026
Reply from EZContacts.com
Thank you for your feedback. We're sorry to hear about the issue with your recent order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future.
In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you.
If you have any further suggestions or concerns, please don't hesitate to reach out.
Thank you for your understanding, and we hope you have a wonderful day.
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