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Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more
Company replied
Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more
Company replied
I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more
Company replied
Company details
Written by the company
ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.
Contact info
London, United States
- ezbob.com
2.5
Poor
459 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loan Application
The service was immediate and responsive throughout the application.
24 October 2016
Unprompted review
Reply from ezbob
Hi Keith,
Great to hear our team was quick to help! Let us know if there is anything else you need and thank you for your review.
Jamie
Customer Care Manager
Excellent service
Fast and friendly, an all round excellent experience.
20 October 2016
Unprompted review
Reply from ezbob
Hi Paul,
Thank you for leaving your review with us! Glad we were able to help your business and you received great service. Let us know if there is anything you need.
Jamie
Customer Care Manager
Very speedy with excellent communication
Quick decisions and excellent communication, unlike high street banks which can take impractical long time scales.
10 October 2016
Unprompted review
Reply from ezbob
Hi Jon,
Thank you for your review, glad to see we were able to be a quick help to your business. Let us know if there's anything else you need.
Jamie
Customer Care Manager
Impressed
That's what I call a service, discusssed in management growing the company.
Rang Ezbob after lunch, funds in the account before 6pm.
Totally professional, no pressure! Just good sensible advice.
4 October 2016
Unprompted review
Reply from ezbob
Hi John,
Great to hear you received funding so quickly! Thank you for leaving your review and let us know if there is anything else you need.
Loui
Customer Service Advisor
Highly recommend
Very fast and efficient service. It was a pleasure and not a chore going through the process.
29 September 2016
Unprompted review
Reply from ezbob
Hi Gary,
Thank you for your review, great to hear you found everything so easy! Let us know if there is anything else you need.
Jamie
Customer Care Manager
Very helpful
The staff, especially Loui, have always been helpful with my queries .
Fast access to funds is brilliant when unexpected expense comes .
29 September 2016
Unprompted review
Reply from ezbob
Hi Yvonne,
Great to hear you have been looked after by our team. Let us know if there is anything else you need and thank you for leaving your review with us.
Jamie
Customer Care Manager
Absolutely excellent company and service!
Used Ezbob several times now to raise capital at short notice and I can highly recommend them. I don't even bother going to my bank any more as the bank's process is a complete waste of time in comparison. The staff at Ezbob are friendly and helpful and listen to you and your needs and treat you as an individual unlike many others who just read out from a computer screen. Definitely a first-stop if you require short term finance.
22 September 2016
Unprompted review
Reply from ezbob
Hi Larry,
Great to be able to continue our relationship with you and help your business to grow. Each customer will have a dedicated business account manager to hand, we are very proud that will go through everything with you and not just stick to a script! If there is anything else you need Larry, do not hesitate to speak to your account manager or one of our account support team.
Jamie
Customer Care Manager
Pay attentions to hidden fees
Basically the service is fast and once you get approved you get the fund to your account (all in total takes 1-2 days), however, they have an extra "setting fee" or whatever (approx 2% of the loan), that they wont mention till the last moment. Don't like this way of making business..
21 September 2016
Unprompted review
Reply from ezbob
Sorry to see you felt this fee was hidden. This is explained during the application and is also presented with the loan offer before any documents are signed or funds drawn down. We are extremely transparent with all aspects of our loans and do not keep any hidden fees from our customers.
Jamie
Customer Care Manager
Great Service
Great Service, quick to respond, very helpful funds in account within 24 hours of application
21 September 2016
Unprompted review
Reply from ezbob
Thank you for leaving your review with us! Glad we were able to get everything through so quickly for you, let us know if there is anything else you need.
Loui
Customer Service Advisor
Quick and straight forward
I would thoroughly recommend EZBOB.
The experience was very quick, efficient & easy to follow. We were never left hanging at any point and the whole process took just a matter of a few days from application to cash in the bank.
20 September 2016
Unprompted review
Reply from ezbob
Hi Matthew,
Great to hear everything went through swiftly for you! Thank you for leaving your review and let us know if there is anything else you need.
Loui
Customer Service Advisor
Relief
I needed a short term business loan to relieve cash flow...I spoke to Ez Bob and received the funds the same day! Do not bother with anyone else as in my opinion this company is the best!
19 September 2016
Unprompted review
Reply from ezbob
Thank you for leaving your review with us! Glad to be able to get everything through same day for you. If there is anything else you need, just let us know.
Loui
Customer Service Advisor
Reply from ezbob
Thank you for your review! Great to see you found everything so easy. Let us know if there is anything else that you need.
Loui
Customer Service Advisor
Simple and efficient!
with banks shutting their doors to small businesses like ours ( small independent young restaurant) we found in ezbob a very easy way to manage cashflow and stay on top of all our payments with our suppliers and tax commitments.
It is not cheap but like any financial institution specialising in short term loans, the risk is there, but without companies like them our business stood no chance in this very gloomy environment.
5 September 2016
Unprompted review
Reply from ezbob
Thank you for leaving your review with us! It is great to be able to help small businesses like yours grow and help when the banks maybe cannot. If there is anything else you need, just let us know.
Loui
Customer Service Advisor
Small businesses like us need the help in the formative years and it's good to see that there are financial institutions like Ezbob ready and able to support us.
Not the cheapest money out there, but not the most expensive either.
Countless hours of my time saved as the process was made completely hassle free, allowing me to get on with running the business.
30 August 2016
Unprompted review
Reply from ezbob
Hi Graeme,
Thank you for your review. Great to be able to help your business grow and save you some time in the process! Just let us know if there is anything else you need.
Jamie
Customer Care Manager
Ezbob
Great Company to deal with. They make getting a loan straight forward and easy.
Highly recommended.
24 August 2016
Unprompted review
Reply from ezbob
Hi Richard,
Great to see you found the whole process so easy! Let us know if there is anything else you need.
Loui
Customer Service Advisor
Simple and straightforward
Simple and straight forward process. Ros was extremely helpful.
17 August 2016
Unprompted review
Reply from ezbob
Hi Thomas,
Great to hear you found everything so simple. Just let us know if there is anything else you need.
Loui
Customer Service Advisor
Excellent Service. easy to deal with
no corporate banking nonesense. we got a dedicated account manager who sorted out everything with us and got the fund we wanted within 24 hours.
will definately use them again. 5 Star rating to Ros. thanks for the support
16 August 2016
Unprompted review
Reply from ezbob
Great to hear you found our service and Ros so supportive and that we were able to help your business grow! Let us know if there is anything else you need.
Jamie
Customer Care Manager
Excellent Service
Jackie was very professional - received the money within few hours of submitting the documentation.
12 August 2016
Unprompted review
Reply from ezbob
Thank you for leaving your review with us, great to see everything went through so quickly for you.
Loui
Customer Service Advisor
Speed, Ease & Great Customer Service
My 3rd facility. Superb facility for my growing business. Very easy, speedy process with great customer service. Thank you Clare in particular.
10 August 2016
Unprompted review
Reply from ezbob
Hi Roy,
Thank you leaving your review with us, it's great to be able to continue to help your business grow. Just let us know if there is anything else you need.
Jamie
Customer Care Manager
TOP SERVICE
EXCELLENT SERVICE
UP FRONT FEE, SHOULD NOT BE CHARGED & DEDUCTED FROM PAYMENT
OTHER SUPPLIERS SIMLAR CAP O CHARGE INTEREST & THAT IS IT
9 August 2016
Unprompted review
Reply from ezbob
Hi Tony,
Thank you for your review, I am glad we were able to help. If there is anything else you need, just let us know.
Loui
Customer Service Advisor
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