Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very impressed with the speed of delivery! I placed my order in the evening, and received the package 3 days later. Was also happy to see that the price was slightly cheaper than my local Optometrist'... See more
It’s a very positive experience dealing with you. Parcel comes on time perfectly wrapped. Thank you very much. Have a great day. Micheline Belley
Love the DE3 Omegas for my dry eyes. No bad burps after taking and a noticeable difference in the eyes. I gave these up in favour of buying a Canadian-made but I’m back. I can’t find any Canadian-made... See more
Company details
Written by the company
Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Contact info
4505 Rue Cousens, H4S 1X5, Montreal, Canada
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
4.8
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Easy Subscription pricess
Easy process and taking advantage of the subscription eliminates last minute scrambles when running low.
31 August 2026
Great products
Great products, Would appreciate if the eye drops were received in the warehouse surrounded by insulation and shipped surrounded by insulation, otherwise the manufacturers temperature for its products is likely not being respected
31 August 2026
Reply from Eye Drop Shop
Hi Jason, thank you for your review. We’re so glad you’re happy with the products.
We reviewed the specific products in your order and confirmed that neither requires refrigeration or insulated packaging by the manufacturers.
We’d also like to reassure you that products arrive at our warehouse from the manufacturers' Canadian supply chain, and are stored and shipped in accordance with the manufacturer's requirements. We always take manufacturer handling and product storage range requirements seriously, and use insulated packaging when required.
We appreciate the opportunity to clarify this and thank you for choosing Eye Drop Shop.
I ordered one day and had the product…
I ordered one day and had the product within a day. No hassle at all.
31 August 2026
Great prices and fast delivery.
Great prices and fast delivery.
Some of my friends have already ordered from the Eye Drop Shop.
31 August 2026
Excellent product and service
As always, my order was processed very quickly and delivered in a matter of a day or two. And the products are excellent.
31 August 2026
Reply from Eye Drop Shop
Hi Debbie, sorry you found it expensive! We're constantly doing our best try to keep shipping costs as low as possible ($9.95 flat rate Canada-wide) and offer free shipping on order $99 and more.
While we're working on it, we're unfortunately not in charge of your taxes just yet 😅
I always find what I need
I always find what I need. I just wish that the shipping cost was lower
31 August 2026
Rapid delivery of a great product at a high cost.
31 August 2026
Reply from Eye Drop Shop
Hi Donald, sorry you found it was a high cost! We're constantly doing our best try to keep product prices and shipping costs as low as possible, with $9.95 flat rate Canada-wide and free shipping on order $99 and more. We think we're the absolute best on those fronts in the country, but if you find a product for less out there (including shipping), reach out to customer service and we'll see what we can do.
Fast shipping, great experience
Fast shipping, provide tracking and shipping updates.
Purchased saline solution. Site indicates expiration date of current batch. Dependable service.
31 August 2026
The placing of order is worrismome and…
The placing of order is worrismome and too complicated but once bought, the product delivery was very prompt. Sadly, Canada Post deliver to my mail box. UPS delivery is less than great deliver insofar as parcel left on ground outside propery gate on driveway.
31 August 2026
Reply from Eye Drop Shop
Hi George, so sorry you had trouble ordering and with your delivery! We're constantly working on our shopping experience to make it simple, easy and best in class. If you're willing, please reach out to our customer service team and let us know what issues you had. We'll do what we can to improve the experience and avoid delivery issues for your next order.
There is a good variety of products for…
There is a good variety of products for various eye problems. The products are of excellent quality and ones that are recommended by my eye doctor. The website is easy to navigate. The delivery service is excellent and they are Canadian. 🇨🇦
29 August 2026
Excellent Eye Products.
Products ordered work very well. I ordered the Systane Pro Preservative Free triple action dry relief eye drops as well as the regular Systane Preservative Free eye drops. Both work well, but in the future, I will only order the Systane Pro triple action, dry, relief eye drops. That one seems to require less reapplication.
Prices on the website are also excellent. Deliveries are fast and efficient.
30 August 2026
You don’t seem to be able to read…
You don’t seem to be able to read instructions on my address.
31 August 2026
Reply from Eye Drop Shop
Hi Dianne,
So sorry you had issues with delivery! Just as an FYI – we don't personally deliver the packages. That's done by 3rd-party carriers we contract like Canada Post. Occasionally there can be issues and individual delivery people can miss the instructions we pass along unfortunately.
However, if you reach out to customer service and let us know exactly what went wrong, we can help avoid it next time. Please contact us by chat, email or phone at your convenience and we'll get it sorted out: https://eyedropshop.ca/pages/contact-us
Simple to purchase online
Simple to purchase online. Delivered quickly and received proper order. Thx
31 August 2026
I was very surprised that I received my…
I was very surprised that I received my orders in no time. Thank you
26 August 2026
Easy ordering in their website
East ordering in their website. Fast delivery. Wide selection of products to choose from.
27 August 2026
Great prices
Great prices! Straightforward order. Fast shipping. They delivered what was advertised. Accurate shipment.
28 August 2026
Quickly & efficiently rectified missing…
Quickly & efficiently rectified missing item on order. Very impressive 😎
28 August 2026
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