Mr farooq offered a quick and easy service and also gave offered me a cleaning spray and advice on my prescription, telling me to come back for a reassessment if i have issues, which was very reassuring and helped alot, the eye test was also booked immediately initially on the same day which i was happy about as it was an emergency. Thank you farooq for your service

The opticians were absolutely fantastic, very helpful, patient and kind. Nothing was too much trouble . Regards Garry and Allyson

I attended the Sittingbourne John High Optician to discuss some problems I suspected with a pair of glasses I had made, very foolishly, by another company. Lewis and Emily found time for me to provide their expertise free of charge, confirm my suspicions and expand on them with new problems I wasn't aware of. :) They also provided a technical adjustment with the easiest of the issues as a temporary fix as well as further advice. They didn't charge me a penny (Sorry, if I wasn't meant to tell.) Let's just say, my next pair of glasses is getting made here.

Lovely and helpful customer service. Suhil was more than happy to adjust my Ray Bans at no cost. I would highly rate the company.

Incredibly professional and kind! I highly recommend to go for an eye check they will take care of you 🤝

Always excellent service. I’ve been going to Eye Emporium (Willesden) for years and I’ve found the staff to always be polite and considerate.

great and welcoming service. I new to this option ian and it made a great change from the normal high street branch. seen by optician Sabina and Rita. Will be recommending this opticians

The stuff are so wonderful and helpful, I cannot fault them

Excellent service given by excellent staff. Very helpful, competent and caring advice given by all staff. Highly recommended.

I’d like share the positive experience I’ve had at the London Stratford store which is a short walk from Westfield.

It’s not the most hi-tech optician that I’ve visited from an equipment point of view, but this is more than made up for by the quality of the staff all of whom were welcoming, friendly and knowledgeable.

Recommend for an easy stress free experience:)

Eye emporium team at 184 high road are the best! So professional and very helpful. I've been going to this branch over 10years, they were the ones that alerted that I needed to be reviewed in the eye hospital. Sadia is always so thorough when examining and patient. I recommend them to anyone I speak to because of their professional approach and love that their glasses selection has improved.

I’ve been going to Eye emporium in Willesden green since my first pair of glasses now some 10+ years ago and I trust these competent, friendly and lovely mannered ladies implicitly with the status & tests of my eyes and what subsequently is recommended to remedy/help. They’re honest, thorough and helpful, including when there have been no changes to my prescription and no new glasses needed. I still go to them even after moving out of the area.

Excellent service, best prices. Ali helped me at the counter, he was very polite. Zayn did my eye test brilliantly.

Great service, very good prices , 10/10 would recommend. Ask for Ali or Sajjad and Zayn, best customer service.

Outstanding service offered. Staff super friendly and helpful and I really enjoyed the way they educated me about eye health and explained everything that they did

Brilliant Very helpful well beyond expectations they have managed to locate a frame that I wanted thru diligence and HARD work much appreciated.

Amazing customer service - extremely helpful and very attentive. Went above and beyond to find the correct frame for me. Much appreciated

Thank you Farooq (Roman Road)

good customer service
184 High Road Willesden.

amazing. good customer service
184 High Road, Willesden.

I had a great experience with my eye test. The staff were incredibly kind, and the whole process was explained clearly from start to finish. I felt very comfortable throughout. A special thank-you to Saida — she was absolutely wonderful and made the appointment even better. Highly recommend!